Alorica

alorica.com

alorica.com • HQ: Irvine, United States • 1001-5000 employees

HQ: Irvine, United States • 1001-5000 employees

Actively hiring

As featured in

Morningstar

businesswire

CIO

Nearshore Americas

Overview

News

Technologies

Salaries

Products

People

Growth

Offices

Financials

Overview

Alorica is a global leader in customer experience management and business process outsourcing services. Headquartered in Irvine, California, United States, the company operates an extensive network of delivery centers and remote workforces across North America, Latin America, Europe, and Asia. Leveraging advanced artificial intelligence, digital messaging, and omnichannel support tools, it helps major enterprise clients enhance customer engagement, streamline back-office operations, and optimize technical support.

News

Award morningstar.com 2 months ago

Alorica Delivers Record 1H 2026 Results on the Strength of Its Top-Ranking Performance, Global Expansion and AI Solutions for the Modern Clientele and Workforce Read more

Report

News morningstar.com 4 months ago

Alorica Named a Leader in Everest Group's 2026 Healthcare Customer Experience Management (CXM) Intelligent Operations PEAK Matrix Read more

Report

Press release businesswire.com 2 years ago

Alorica Positioned as a Leader in the 2024 Everest Group Customer Experience Management Services PEAK Matrix Americas Assessment for Third Consecutive Year Read more

Report

Press release businesswire.com 4 years ago

Alorica Hires Industry HR Leader Asma Sultana as Vice President of Corporate Talent Acquisition Read more

Report

News CIO 4 years ago

Running both IT and digital at Alorica

CIDO Mike Clifton explains how, in addition to managing the IT core, he and his teams are enabling the company's go-to-market strategy, accelerating its digital roadmap, and using AI and ML to transform customer experiences.

Report

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Technologies

Tech DNA

PHP

SQL

PowerShell

AWS

Azure

AI/ML

SQL

Aider

SLI/SLO/SLA

Incident Management

AWS

Azure

VMWare

Other

PHP

PowerShell

HubSpot

Microsoft Defender

Salesforce

QuickBooks

Outlook

WordPress

Microsoft Excel

GA4

ServiceNow

Stack modernity Modern

64/100

How modern this stack is, based on technology relevance, AI adoption and the share of legacy tools.

In-demand technologies

Aider 3 jobs Required

$24k -60% vs market

HubSpot 3 jobs Required

Microsoft Defender 2 jobs Required

$22k -86% vs market

QuickBooks 2 jobs Required

Outlook 2 jobs Required

Salesforce 2 jobs Required

PHP 1 job Required

WordPress 1 job Optional

Salary medians are calculated from this company's open jobs and compared with the market.

Stack changes

Microsoft Excel Sep 2026

Outlook Sep 2026

LinkedIn Sep 2026

QuickBooks Sep 2026

ServiceNow Aug 2026

VMWare Aug 2026

PowerShell Aug 2026

Azure Aug 2026

Technologies recently added to or removed from this company's stack - a signal of tech migrations and new initiatives.

Similar stack

Jobgether 20 shared technologies

Weekday 19 shared technologies

Accenture 19 shared technologies

SGS 19 shared technologies

Devoteam 19 shared technologies

Two95 International 18 shared technologies

Salary insights

Compensation ranges based on this company's open jobs

Median

$34k

Typical range

$15k – $40k

Open positions

1 Jobs

Junior 100%

Level	Jobs	Median	Typical range
Junior	1	$38k	$38k

Highest paying role Overnight Bilingual Customer Service Representative $40k

Normalized to USD per year

Growth

Hiring Momentum

63/100

Growing

Open positions

0 opened / 0 closed in 30 days

Median time-to-fill

52 days

faster than 23% of the market

ATS activity

Every ~5 hours

Today

Hiring Dynamics +100%

Hiring Focus

The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.

Customer Success

44% ▲

16% ▲

Finance

9% ▲

Operations

7% ▼

Marketing

5% ▼

Sales

5% ▲

Actively hiring for Customer Success (+18 in 30 days)

Activity Timeline

New location: Mohali Sep 2026

New location: Marikina Sep 2026

New location: Pasay Sep 2026

New location: Hamilton Sep 2026

New location: Corpus Christi Sep 2026

New location: Hialeah Sep 2026

New location: Lipa Sep 2026

New location: Angeles City Sep 2026

New location: Muntinlupa Sep 2026

New location: El Paso Sep 2026

New location: Montreal Sep 2026

New location: San Antonio Sep 2026

Offices

Where the company hires and what each office is for

Cities

Hiring now

Countries

Busiest office

Tucson

Irvine United States

Tucson United States

Sales office

6 open roles 6 posted in 90 days 200-500 est. staff $35k Avg Salary

hires for Customer Success, HR, Finance

seen since Jul 2026

Quezon City Philippines

Sales office

6 open roles 200-500 est. staff

hires for Education, Customer Success

seen since Feb 2025

Taguig Philippines

Regional office

5 open roles 7 posted in 90 days 200-500 est. staff

hires for Finance, Marketing, Operations

seen since Jan 2026

El Paso United States

Sales office

5 open roles 5 posted in 90 days 200-500 est. staff $36k Avg Salary

hires for Customer Success, HR

seen since Aug 2026

San Antonio United States

Sales office

4 open roles 4 posted in 90 days 50-200 est. staff $32k Avg Salary

hires for Customer Success

seen since Aug 2026

Cebu City Philippines

Corporate office

3 open roles 1 posted in 90 days 50-200 est. staff

hires for HR, Education, Customer Success

seen since Apr 2025

Montreal Canada

Sales office

3 open roles 3 posted in 90 days 50-200 est. staff $25k Avg Salary

hires for Customer Success, Finance

seen since Aug 2026

Hialeah United States

Corporate office

3 open roles 3 posted in 90 days 50-200 est. staff $34k Avg Salary

hires for HR, Legal, Sales

seen since Aug 2026

Makati Philippines

Regional office

3 open roles 1 posted in 90 days 50-200 est. staff

hires for Operations, Education, Customer Success

seen since Sep 2023

Bengaluru India

2 open roles 1 posted in 90 days 50-200 est. staff

hires for Education, Customer Success

seen since Feb 2026

Davao City Philippines

2 open roles 50-200 est. staff

hires for Education, Customer Success

seen since Oct 2025

Muntinlupa Philippines

2 open roles 50-200 est. staff

hires for Education, Customer Success

seen since Jan 2026

Angeles City Philippines

2 open roles 50-200 est. staff

hires for Education, Customer Success

seen since Apr 2025

Lipa Philippines

2 open roles 50-200 est. staff

hires for Education, Customer Success

seen since Jan 2026

Corpus Christi United States

1 open roles 1 posted in 90 days 10-50 est. staff $34k Avg Salary

hires for Customer Success

seen since Aug 2026

Hamilton Canada

1 open roles 1 posted in 90 days 10-50 est. staff $22k Avg Salary

hires for Sales

seen since Aug 2026

Pasay Philippines

1 open roles 10-50 est. staff

hires for Customer Success

seen since Feb 2025

Marikina Philippines

1 open roles 10-50 est. staff

hires for Customer Success

seen since Jun 2026

Mohali India

1 open roles 1 posted in 90 days 10-50 est. staff

hires for Customer Success

seen since Jul 2026