{"company":{"id":694850,"name":"CallMiner, Inc.","domain":"callminer.com","url":"https://alion.io/company/callminer"},"section":"news","answer":"CallMiner, Inc.: 29 headlines on record, 6 headlines in the last 90 days. Its story counts 14 milestones.","figures":[{"label":"Headlines","value":"29"},{"label":"In 90 days","value":"6"},{"label":"Milestones","value":"14"}],"blocks":[{"key":"news","title":"Headlines","source":"the outlets named on each headline, each story once","rows":29},{"key":"story","title":"Milestones","source":"Each milestone is dated by its source: registers, filings, the press","rows":14}],"news":[{"date":"2026-09-18","kind":"News","title":"CallMiner Named Strong Performer in Feedback Analytics","source":"MarTech Cube - Marketing Technology news and Martech Interviews","url":"https://martechcube.com/callminer-named-strong-performer-in-customer-feedback-analytics-report/"},{"date":"2026-09-16","kind":"Blog","title":"Customer satisfaction survey best practices: a complete guide","url":"https://callminer.com/blog/customer-satisfaction-survey-best-practices-a-complete-guide"},{"date":"2026-09-15","kind":"Blog","title":"CallMiner's 2026 CX Landscape Report reveals a widening gap between automation and intelligence","url":"https://callminer.com/blog/callminers-2026-cx-landscape-report-reveals-a-widening-gap-between-automation-and-intelligence"},{"date":"2026-09-08","kind":"Blog","title":"10 practical use cases for AI in customer experience","url":"https://callminer.com/blog/10-practical-use-cases-for-ai-in-customer-experience"},{"date":"2026-08-25","kind":"Blog","title":"Contact center automation: Definition, benefits, use cases and best practices","url":"https://callminer.com/blog/contact-center-automation-definition-benefits-use-cases-and-best-practices"},{"date":"2026-08-21","kind":"Blog","title":"AI-driven coaching: The future of agent training","url":"https://callminer.com/blog/ai-driven-coaching-the-future-of-agent-training"},{"date":"2026-06-24","kind":"News","title":"CX and Compliance have differing takes on AI controls","source":"SCM","url":"https://nojitter.com/ai-automation/cx-and-compliance-have-differing-takes-on-ai-controls"},{"date":"2026-06-23","kind":"News","title":"CallMiner and PossibleNOW Partner to Improve Compliance Across Automated Customer Interactions","source":"morningstar.com","url":"https://morningstar.com/news/business-wire/20260623556579/callminer-and-possiblenow-partner-to-improve-compliance-across-automated-customer-interactions"},{"date":"2026-06-22","kind":"News","title":"CallMiner Adds AI to Real-Time Agent Performance and Customer Experience","source":"destinationcrm.com","url":"https://destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=175378"},{"date":"2025-12-10","kind":"News","title":"Top medium-size employers in Massachusetts for 2025 - The Boston Globe","source":"BostonGlobe.com","url":"https://bostonglobe.com/2025/12/02/magazine/employees-pick-best-midsize-ma-companies/?event=event12&event=event12"},{"date":"2025-11-13","kind":"Award","title":"The Real Winners of the Enterprise Software Market's AI Agent Free-For-All","source":"The Information","url":"https://theinformation.com/newsletters/applied-ai/real-winners-enterprise-software-markets-ai-agent-free"},{"date":"2025-10-10","kind":"News","title":"No Jitter Roll: Qualtrics to Acquire Press Ganey Forsta","source":"SCM","url":"https://nojitter.com/ai-automation/no-jitter-roll-qualtrics-to-acquire-press-ganey-forsta"},{"date":"2025-10-07","kind":"Press release","title":"CallMiner Advances Agentic AI Framework to Transform CX with Intelligent Automation","source":"marketwatch.com","url":"https://marketwatch.com/press-release/callminer-advances-agentic-ai-framework-to-transform-cx-with-intelligent-automation-8a7334a9"},{"date":"2025-09-24","kind":"News","title":"Most Organizations Lack Effective Risk Controls For AI","source":"CX Today","url":"https://cxtoday.com/contact-center/most-organizations-lack-effective-risk-controls-for-ai/"},{"date":"2025-09-16","kind":"News","title":"CallMiner CX Report Finds AI Governance Wanting","source":"SCM","url":"https://nojitter.com/ai-automation/callminer-cx-landscape-report-finds-ai-governance-wanting"},{"date":"2025-09-03","kind":"News","title":"Agent of Change: CallMiner OmniAgent Promises to Transform CX with AI-Powered Intelligence","source":"CMS Critic","url":"https://cmscritic.com/agent-of-change-callminer-omniagent-promises-to-transform-cx-with-ai-powered-intelligence"},{"date":"2025-07-08","kind":"News","title":"CallMiner Acquires VOCALLS","source":"demandgenreport.com","url":"https://demandgenreport.com/industry-news/news-brief/callminer-acquires-vocalls/49826/"},{"date":"2025-06-19","kind":"News","title":"Chatbots Get Cheaper; Anthropic Reigns Supreme in Coding","source":"The Information","url":"https://theinformation.com/newsletters/applied-ai/chatbots-get-cheaper-anthropic-reigns-supreme-coding"},{"date":"2025-05-01","kind":"News","title":"ChatGPT Will Be Less Friendly With You After OpenAI Pulls 'Sycophantic' Update","source":"CNET","url":"https://cnet.com/tech/services-and-software/chatgpt-will-be-less-friendly-with-you-after-openai-pulls-sycophantic-update/"},{"date":"2025-04-22","kind":"News","title":"CallMiner Named a Leader in the SPARK Matrix: Conversational Intelligence, 2025 Report","source":"CMSWire.com","url":"https://cmswire.com/the-wire/callminer-named-a-leader-in-the-spark-matrix-conversational-intelligence-2025-report/"},{"date":"2024-11-26","kind":"News","title":"The future of customer service is here, and it's making customers miserable","source":"BI RetailNews","url":"https://businessinsider.com/ai-chatbots-customer-service-call-center-annoying-problems-2024-11"},{"date":"2024-10-10","kind":"News","title":"No Jitter Roll: Amazon Q in Connect Gets More Gen AI, CallMiner Debuts AI Assist and Druid Launches QA for AI Agents","source":"SCM","url":"https://nojitter.com/virtual-agents/no-jitter-roll-amazon-q-in-connect-gets-more-gen-ai-callminer-debuts-ai-assist-and-druid-launches-qa-for-ai-agents"},{"date":"2024-08-09","kind":"News","title":"Uncovering customer insights in the age of information overload","source":"TechRadar","url":"https://techradar.com/pro/uncovering-customer-insights-in-the-age-of-information-overload"},{"date":"2024-07-16","kind":"News","title":"CallMiner Enhances Call Interactions And Summaries With Gen AI","source":"uctodaynews","url":"https://uctoday.com/callminer-enhances-call-interactions-and-summaries-with-gen-ai"},{"date":"2024-06-04","kind":"News","title":"MarTech Interview with Eric Williamson, CMO at CallMiner - MarTech Cube","source":"MarTech Cube - Marketing Technology news and Martech Interviews","url":"https://martechcube.com/martech-interview-with-eric-williamson-cmo-at-callminer/"},{"date":"2024-04-02","kind":"News","title":"Insights and Highlights from Enterprise Connect 2024","source":"opusresearch","url":"https://opusresearch.net/2024/04/02/insights-and-highlights-from-enterprise-connect-2024/"},{"date":"2023-07-11","kind":"Award","title":"CallMiner Named Automation Solution of the Year at 2023 CCW Excellence Awards","source":"businesswire.com","url":"https://businesswire.com/news/home/20230711372459/en/CallMiner-Named-Automation-Solution-of-the-Year-at-2023-CCW-Excellence-Awards/"},{"date":"2022-07-15","kind":"News","title":"CallMiner Appoints New Chief Revenue Officer","source":"CX Today","url":"https://cxtoday.com/contact-center/callminer-appoints-new-chief-revenue-officer/"},{"date":"2021-07-15","kind":"News","title":"CallMiner Launches New Conversation Analytics Solution","source":"CX Today","url":"https://cxtoday.com/customer-analytics-intelligence/callminer-launches-new-conversation-analytics-solution/"}],"story":[{"title":"Partnership CallMiner and PossibleNOW Partner to Improve Compliance Across Automated Customer Interactions · morningstar.com","url":"https://morningstar.com/news/business-wire/20260623556579/callminer-and-possiblenow-partner-to-improve-compliance-across-automated-customer-interactions"},{"title":"Acquisition CallMiner Acquires VOCALLS · demandgenreport.com","url":"https://demandgenreport.com/industry-news/news-brief/callminer-acquires-vocalls/49826/"},{"title":"Raised a round Venture round $7.5M · SEC Form D","url":"https://www.sec.gov/Archives/edgar/data/1300640/000130064025000002/"},{"title":"Recognition CallMiner Named a Leader in the SPARK Matrix: Conversational Intelligence, 2025 Report · CMSWire.com","url":"https://cmswire.com/the-wire/callminer-named-a-leader-in-the-spark-matrix-conversational-intelligence-2025-report/"},{"title":"Launched No Jitter Roll: Amazon Q in Connect Gets More Gen AI, CallMiner Debuts AI Assist and Druid Launches QA for AI Agents · SCM","url":"https://nojitter.com/virtual-agents/no-jitter-roll-amazon-q-in-connect-gets-more-gen-ai-callminer-debuts-ai-assist-and-druid-launches-qa-for-ai-agents"},{"title":"Raised a round Venture round $10M · SEC Form D","url":"https://www.sec.gov/Archives/edgar/data/1300640/000130064023000001/"},{"title":"Recognition CallMiner Named Automation Solution of the Year at 2023 CCW Excellence Awards · businesswire.com","url":"https://businesswire.com/news/home/20230711372459/en/CallMiner-Named-Automation-Solution-of-the-Year-at-2023-CCW-Excellence-Awards/"},{"title":"New executive CallMiner Appoints New Chief Revenue Officer · CX Today","url":"https://cxtoday.com/contact-center/callminer-appoints-new-chief-revenue-officer/"},{"title":"Raised a round Venture round $20M · SEC Form D","url":"https://www.sec.gov/Archives/edgar/data/1300640/000130064022000001/"},{"title":"Launched CallMiner Launches New Conversation Analytics Solution · CX Today","url":"https://cxtoday.com/customer-analytics-intelligence/callminer-launches-new-conversation-analytics-solution/"},{"title":"Raised a round Venture round $3M · SEC Form D","url":"https://www.sec.gov/Archives/edgar/data/1300640/000130064018000001/"},{"title":"Raised a round Venture round $3M · SEC Form D","url":"https://www.sec.gov/Archives/edgar/data/1300640/000130064016000004/"},{"title":"Raised a round Venture round $16.3M · SEC Form D","url":"https://www.sec.gov/Archives/edgar/data/1300640/000130064016000003/"},{"title":"Website went live first capture in the Wayback Machine","url":"https://web.archive.org/web/20020421093006/callminer.com"}],"as_of":"2026-11-14","cite":"CallMiner, Inc., News. Alion, Nov 14, 2026. https://alion.io/company/callminer/news","html_url":"https://alion.io/company/callminer/news","json_url":"https://alion.io/company/callminer/news.json","license":"CC BY-SA 4.0","meta":{"source":"Alion","generated_at":"2026-11-14T18:21:04Z"}}