# CallMiner, Inc.

- **Section**: news
- **Answer**: CallMiner, Inc.: 29 headlines on record, 6 headlines in the last 90 days. Its story counts 14 milestones.
- **As of**: 2026-11-14
- **Cite**: CallMiner, Inc., News. Alion, Nov 14, 2026. https://alion.io/company/callminer/news
- **License**: CC BY-SA 4.0

## Company

- **Id**: 694850
- **Name**: CallMiner, Inc.
- **Domain**: callminer.com
- **Url**: <https://alion.io/company/callminer>

## Figures

- Label: Headlines; Value: 29
- Label: In 90 days; Value: 6
- Label: Milestones; Value: 14

## Blocks

- **Headlines** — Key: news; Source: the outlets named on each headline, each story once; Rows: 29
- **Milestones** — Key: story; Source: Each milestone is dated by its source: registers, filings, the press; Rows: 14

## News

- [CallMiner Named Strong Performer in Feedback Analytics](https://martechcube.com/callminer-named-strong-performer-in-customer-feedback-analytics-report/) — Date: 2026-09-18; Kind: News; Source: MarTech Cube - Marketing Technology news and Martech Interviews
- [Customer satisfaction survey best practices: a complete guide](https://callminer.com/blog/customer-satisfaction-survey-best-practices-a-complete-guide) — Date: 2026-09-16; Kind: Blog
- [CallMiner's 2026 CX Landscape Report reveals a widening gap between automation and intelligence](https://callminer.com/blog/callminers-2026-cx-landscape-report-reveals-a-widening-gap-between-automation-and-intelligence) — Date: 2026-09-15; Kind: Blog
- [10 practical use cases for AI in customer experience](https://callminer.com/blog/10-practical-use-cases-for-ai-in-customer-experience) — Date: 2026-09-08; Kind: Blog
- [Contact center automation: Definition, benefits, use cases and best practices](https://callminer.com/blog/contact-center-automation-definition-benefits-use-cases-and-best-practices) — Date: 2026-08-25; Kind: Blog
- [AI-driven coaching: The future of agent training](https://callminer.com/blog/ai-driven-coaching-the-future-of-agent-training) — Date: 2026-08-21; Kind: Blog
- [CX and Compliance have differing takes on AI controls](https://nojitter.com/ai-automation/cx-and-compliance-have-differing-takes-on-ai-controls) — Date: 2026-06-24; Kind: News; Source: SCM
- [CallMiner and PossibleNOW Partner to Improve Compliance Across Automated Customer Interactions](https://morningstar.com/news/business-wire/20260623556579/callminer-and-possiblenow-partner-to-improve-compliance-across-automated-customer-interactions) — Date: 2026-06-23; Kind: News; Source: morningstar.com
- [CallMiner Adds AI to Real-Time Agent Performance and Customer Experience](https://destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=175378) — Date: 2026-06-22; Kind: News; Source: destinationcrm.com
- [Top medium-size employers in Massachusetts for 2025 - The Boston Globe](https://bostonglobe.com/2025/12/02/magazine/employees-pick-best-midsize-ma-companies/?event=event12&amp;event=event12) — Date: 2025-12-10; Kind: News; Source: BostonGlobe.com
- [The Real Winners of the Enterprise Software Market's AI Agent Free-For-All](https://theinformation.com/newsletters/applied-ai/real-winners-enterprise-software-markets-ai-agent-free) — Date: 2025-11-13; Kind: Award; Source: The Information
- [No Jitter Roll: Qualtrics to Acquire Press Ganey Forsta](https://nojitter.com/ai-automation/no-jitter-roll-qualtrics-to-acquire-press-ganey-forsta) — Date: 2025-10-10; Kind: News; Source: SCM
- [CallMiner Advances Agentic AI Framework to Transform CX with Intelligent Automation](https://marketwatch.com/press-release/callminer-advances-agentic-ai-framework-to-transform-cx-with-intelligent-automation-8a7334a9) — Date: 2025-10-07; Kind: Press release; Source: marketwatch.com
- [Most Organizations Lack Effective Risk Controls For AI](https://cxtoday.com/contact-center/most-organizations-lack-effective-risk-controls-for-ai/) — Date: 2025-09-24; Kind: News; Source: CX Today
- [CallMiner CX Report Finds AI Governance Wanting](https://nojitter.com/ai-automation/callminer-cx-landscape-report-finds-ai-governance-wanting) — Date: 2025-09-16; Kind: News; Source: SCM
- [Agent of Change: CallMiner OmniAgent Promises to Transform CX with AI-Powered Intelligence](https://cmscritic.com/agent-of-change-callminer-omniagent-promises-to-transform-cx-with-ai-powered-intelligence) — Date: 2025-09-03; Kind: News; Source: CMS Critic
- [CallMiner Acquires VOCALLS](https://demandgenreport.com/industry-news/news-brief/callminer-acquires-vocalls/49826/) — Date: 2025-07-08; Kind: News; Source: demandgenreport.com
- [Chatbots Get Cheaper; Anthropic Reigns Supreme in Coding](https://theinformation.com/newsletters/applied-ai/chatbots-get-cheaper-anthropic-reigns-supreme-coding) — Date: 2025-06-19; Kind: News; Source: The Information
- [ChatGPT Will Be Less Friendly With You After OpenAI Pulls 'Sycophantic' Update](https://cnet.com/tech/services-and-software/chatgpt-will-be-less-friendly-with-you-after-openai-pulls-sycophantic-update/) — Date: 2025-05-01; Kind: News; Source: CNET
- [CallMiner Named a Leader in the SPARK Matrix: Conversational Intelligence, 2025 Report](https://cmswire.com/the-wire/callminer-named-a-leader-in-the-spark-matrix-conversational-intelligence-2025-report/) — Date: 2025-04-22; Kind: News; Source: CMSWire.com
- [The future of customer service is here, and it's making customers miserable](https://businessinsider.com/ai-chatbots-customer-service-call-center-annoying-problems-2024-11) — Date: 2024-11-26; Kind: News; Source: BI RetailNews
- [No Jitter Roll: Amazon Q in Connect Gets More Gen AI, CallMiner Debuts AI Assist and Druid Launches QA for AI Agents](https://nojitter.com/virtual-agents/no-jitter-roll-amazon-q-in-connect-gets-more-gen-ai-callminer-debuts-ai-assist-and-druid-launches-qa-for-ai-agents) — Date: 2024-10-10; Kind: News; Source: SCM
- [Uncovering customer insights in the age of information overload](https://techradar.com/pro/uncovering-customer-insights-in-the-age-of-information-overload) — Date: 2024-08-09; Kind: News; Source: TechRadar
- [CallMiner Enhances Call Interactions And Summaries With Gen AI](https://uctoday.com/callminer-enhances-call-interactions-and-summaries-with-gen-ai) — Date: 2024-07-16; Kind: News; Source: uctodaynews
- [MarTech Interview with Eric Williamson, CMO at CallMiner - MarTech Cube](https://martechcube.com/martech-interview-with-eric-williamson-cmo-at-callminer/) — Date: 2024-06-04; Kind: News; Source: MarTech Cube - Marketing Technology news and Martech Interviews
- [Insights and Highlights from Enterprise Connect 2024](https://opusresearch.net/2024/04/02/insights-and-highlights-from-enterprise-connect-2024/) — Date: 2024-04-02; Kind: News; Source: opusresearch
- [CallMiner Named Automation Solution of the Year at 2023 CCW Excellence Awards](https://businesswire.com/news/home/20230711372459/en/CallMiner-Named-Automation-Solution-of-the-Year-at-2023-CCW-Excellence-Awards/) — Date: 2023-07-11; Kind: Award; Source: businesswire.com
- [CallMiner Appoints New Chief Revenue Officer](https://cxtoday.com/contact-center/callminer-appoints-new-chief-revenue-officer/) — Date: 2022-07-15; Kind: News; Source: CX Today
- [CallMiner Launches New Conversation Analytics Solution](https://cxtoday.com/customer-analytics-intelligence/callminer-launches-new-conversation-analytics-solution/) — Date: 2021-07-15; Kind: News; Source: CX Today

## Story

- [Partnership CallMiner and PossibleNOW Partner to Improve Compliance Across Automated Customer Interactions · morningstar.com](https://morningstar.com/news/business-wire/20260623556579/callminer-and-possiblenow-partner-to-improve-compliance-across-automated-customer-interactions)
- [Acquisition CallMiner Acquires VOCALLS · demandgenreport.com](https://demandgenreport.com/industry-news/news-brief/callminer-acquires-vocalls/49826/)
- [Raised a round Venture round $7.5M · SEC Form D](https://www.sec.gov/Archives/edgar/data/1300640/000130064025000002/)
- [Recognition CallMiner Named a Leader in the SPARK Matrix: Conversational Intelligence, 2025 Report · CMSWire.com](https://cmswire.com/the-wire/callminer-named-a-leader-in-the-spark-matrix-conversational-intelligence-2025-report/)
- [Launched No Jitter Roll: Amazon Q in Connect Gets More Gen AI, CallMiner Debuts AI Assist and Druid Launches QA for AI Agents · SCM](https://nojitter.com/virtual-agents/no-jitter-roll-amazon-q-in-connect-gets-more-gen-ai-callminer-debuts-ai-assist-and-druid-launches-qa-for-ai-agents)
- [Raised a round Venture round $10M · SEC Form D](https://www.sec.gov/Archives/edgar/data/1300640/000130064023000001/)
- [Recognition CallMiner Named Automation Solution of the Year at 2023 CCW Excellence Awards · businesswire.com](https://businesswire.com/news/home/20230711372459/en/CallMiner-Named-Automation-Solution-of-the-Year-at-2023-CCW-Excellence-Awards/)
- [New executive CallMiner Appoints New Chief Revenue Officer · CX Today](https://cxtoday.com/contact-center/callminer-appoints-new-chief-revenue-officer/)
- [Raised a round Venture round $20M · SEC Form D](https://www.sec.gov/Archives/edgar/data/1300640/000130064022000001/)
- [Launched CallMiner Launches New Conversation Analytics Solution · CX Today](https://cxtoday.com/customer-analytics-intelligence/callminer-launches-new-conversation-analytics-solution/)
- [Raised a round Venture round $3M · SEC Form D](https://www.sec.gov/Archives/edgar/data/1300640/000130064018000001/)
- [Raised a round Venture round $3M · SEC Form D](https://www.sec.gov/Archives/edgar/data/1300640/000130064016000004/)
- [Raised a round Venture round $16.3M · SEC Form D](https://www.sec.gov/Archives/edgar/data/1300640/000130064016000003/)
- [Website went live first capture in the Wayback Machine](https://web.archive.org/web/20020421093006/callminer.com)

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.
