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Overview
Community Health Advocates (CHA) helps New Yorkers navigate the complex health care system by providing individual assistance, outreach, and education to communities throughout New York State.
News
Managing your health care during network changes
Has your provider or hospital left your insurance network? If so, you should have gotten notice from your plan that tells you how to continue care. To learn more about your options for continuing care, click Managing Network Changes with Providers and Hos
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Hospital Financial Assistance (HFA) Information for New Yorkers
Hospital Financial Assistance New York State law requires all hospitals to offer discounts to consumers who are uninsured, underinsured, or cannot afford to pay the full cost of their care. These discounts are called financial assistance. In order to appl
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Searchable External Appeals Database
Consumers who are enrolled in New York State regulated health plans such as fully-insured commercial plans, qualified health plans, or Medicaid managed care plans, have the right to appeal to the New York State Department of Financial Services (DFS) when
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