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CXQuest is a leading CX publication in India and a production of Accent Info Media, a leading tech media house in South Asia and MEA.
News
Skyljo Skill Assessment Platform: Ameet Padiyar on AI, Enterprise Workforce Assessment, and India's Skilling Future
The workforce is undergoing rapid transformation as AI reshapes hiring, upskilling, and workforce validation. This interview explores how the Skyljo skill assessment platform is helping enterprises, vocational institutions, and government bodies conduct o
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Mana Forest Province Bengaluru residential CX: Why nature-led design is becoming a customer experience strategy
Mana Forest Province Bengaluru residential CX is emerging as a useful case study in how premium housing can move beyond amenities toward experience-led community design. Mana Projects has launched Forest Province, a 10-acre residential enclave within The
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Amgen Hyderabad science innovation center: What the Genome Valley expansion means for healthcare CX
Amgen Hyderabad science innovation center marks a significant expansion of Amgen's global R&D footprint, with the biopharmaceutical company announcing a new facility at Genome Valley, Hyderabad. Expected to become operational in 2027, the center will brin
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The Marketing Tarot: Why This Unusual Brand Works, Where It Breaks, and What It Still Needs
The Marketing Tarot is one of the most unusual marketing properties to emerge in recent years. It is mainly a strategy framework on paper that started as a LinkedIn newsletter and then branched out into a podcast with a symbolic operating system for found
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88 Partner Program Customer Retention Rewards Signal a New Era for Outcome-Based Channel Success
The 88 partner program customer retention rewards initiative marks a significant shift in how channel partnerships are measured and incentivized. Rather than rewarding partners solely for acquiring new customers, 88 now links financial incentives to custo
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