Grace Hill

/PRNewswire/ -- Grace Hill, a leading provider of performance solutions for the real estate industry, today announced three winners of its fifth annual Impact...

National Apartment Leasing Professional (NALP) certification can help you learn more about leasing, enhance your selling skills, and advance your career. The post What Is the Best Leasing Agent Certification? appeared first on Grace Hill.

Picture the last property tour you walked a prospective tenant through. You probably started in the lobby. Good lighting, clean finishes, maybe a coffee bar. Everyone loves the lobby. Nobody on that tour asked to see the mechanical room. But six months af

Somewhere in your budget season, someone is going to pull up the amenity satisfaction scores, land on pet amenities sitting dead last, and ask why you're still funding a dog run that residents apparently don't even like. It's a reasonable question if you'

I spent years as a regional property manager before I came to Grace Hill, so let me describe your August and you tell me how close I get. Move-ins are stacking up from a busy leasing season. Your teams are short-staffed, so you are covering roles that are

Updated August 2026. Originally published September 2023. AI adoption in multifamily leasing stopped being a hypothetical a while ago. 89% of operators now have it running in production, which means adoption isn't the interesting question anymore. Here's

Your portfolio spans multiple states. Your leasing teams, maintenance staff, front desk, and management layers need training. But your training strategy? Fragmented email threads, PDF files, and no way to verify who completed Fair Housing or EPA 608 certi

We went into this month looking for a back-to-school noise problem. It makes sense, in theory. August should be the loudest part of the year on any property with kids - moving trucks jockeying for the loading zone, first-day-of-school photos taken on the

Table of Contents What Is Multifamily Employee Onboarding? Why Onboarding Is Your Biggest Fair Housing Risk The 2026 Fair Housing Landscape Your Onboarding Must Address The True Cost of Poor Onboarding Manual Onboarding vs. Structured Onboarding How to Bu

The Simplest Policy at Your Property Is Probably the Riskiest What you're not doing at your property may be giving you the most legal exposure. And it's either so mundane or so germane that you don't even think about it. It sits in the mental filing syste