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Overview
ITCE is a Bulgarian technology company founded in 2005 and headquartered in Sofia. It provides cloud consulting, DevOps services and technical training on Microsoft platforms. The company is a long-standing Microsoft learning and solutions partner.
News
ITIL 4 to ITIL 5: What changes, what carries over, and how to transition
I have spent a good part of the past several years in rooms with IT managers who all report the same thing. Their product team measures success by what shipped. Operations measures it by uptime. Finance measures it by cost. Nobody is wrong, but when somet
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Postbank and ITCE join forces to deliver training for more than 500 employees
Earlier this year, Postbank received funding under a European program focused on workforce development and saw an opportunity to invest in internal upskilling of the people who contribute to the company's success every day To make this happen, Postbank se
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You can write a prompt but now what?
Prompt engineering gave organizations an entry point into AI. It raised output quality and gave non-technical professionals a way to use the technology. For many teams, it still represents the full extent of their AI capability. That creates a structural
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Short ServiceNow Australia CWM guide for Agile Teams
Complex enterprises scale their Agile practices using the Scaled Agile Framework (SAFe) to make use of numerous benefits like faster time to market, improved quality, stronger alignment, increased productivity, and reduced risk. But what many tend to unde
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The AI Training that Works
It's quite common today to hear employees say they already use AI regularly in their work, and in many cases, that's true. Tools like ChatGPT and other AI assistants have quickly become part of everyday tasks. But occasional use is not the same as effecti
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