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Overview
Product management, product discovery, Objectives and Key Results (OKRs) training, speaking and coaching. Five time author, keynote speaker.
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The ten product management posts you read most this year
This is the second summer in a row that I'm handing you a clip show. Last August I pulled together the best 14 product management resources from this blog, a list of the canvases, templates and frameworks that had accumulated here over 15 years of writing
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How to Run Customer Interviews for a Capability Your Users Have Never Experienced
Nearly every customer interview technique rests on the idea that the person across from you has already done the thing you are asking about. In fact, the magic question we suggest to teams all the time is, "Tell me about the last time you had to do x?" Th
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Traits before tools: rethinking when to insert AI into your ways of working
This week's blog post was inspired by the webinar we did last week with Barry O'Reilly. Barry is a long-time friend and colleague. Besides being an accomplished author of 3 amazing books, Barry is the co-founder of Nobody Studios, an executive coach and a
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How to Collect Product Feedback When Your AI Gives Every User a Different Answer
A note about the scope of this article: this post is about the product feedback loop that PMs and their teams collect and act on. It's not about model evaluation pipelines; if you're looking for the engineering side of that, this evals explainer is a good
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How to prioritize your backlog when effort is no longer the constraint
Almost every prioritization framework we use (RICE, weighted shortest job first, the humble value-versus-effort quadrant) was built to protect what was once the scarcest resource of all, engineering time. It's consistent across all of these models. The ef
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