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Overview
Laurie McCabe brings more than 25 years of experience in the IT industry to her current role as Cofounder & Partner, SMB Group.
News
Salesforce's Evolving SMB Strategy: From Starter Suite to Pro Suite and Beyond
Salesforce's SMB strategy has evolved steadily over the past three years. The company's 2025 announcements, including enhancements to Starter Suite and Pro Suite, and the introduction of Free Suite are the latest stages in a multi-year effort to simplify
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Dreamforce 2025: Salesforce's Agentic AI Vision
I recently attended Dreamforce 2025, where Salesforce showcased its ambitious AI vision for the "agentic enterprise." This strategy is built on technology embedded in its new Agentforce 360 platform; on Slack as the interface to agentic AI; and on a more
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Workday Rising 2025: How Workday Is Shaping the Future of AI, Agents, and SMB Growth
I recently attended Workday's September 2025 Rising conference. At the event, the company celebrated its twentieth anniversary and showcased its AI platform strategy, new consumption model, and expanding ambitions in the SMB market. From its approach to A
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How SMBs Are Adopting AI-And What Comes Next
Artificial intelligence (AI) is starting to reshape how small and medium businesses (SMBs) operate, compete, and grow. Once seen as too costly or complex for smaller companies, AI is now embedded in business applications, available in free or low-cost too
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Zoom Perspectives 2025: From Conversations to Completions
Zoom's July 2025 Perspectives event made one thing clear: this is not the Zoom of early-pandemic fame. While the company's roots in video conferencing remain strong, Zoom is evolving into a comprehensive workforce productivity platform, powered by AI, tai
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