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Overview
Little Language Models is your partner in fixing your information architecture and building content that supports rather than sabotages your product roadmap.
News
Are your content groupings driving growth… or driving users away?
I don't have a common job. Which is why it's always interesting to hear where people's minds go when they first hear about information architecture. During lunch, I was telling someone I recently met about what I do. They put their fork down and started s
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Do the words in your product make sense to your users? Five ways to find out
Besides organizing content in a way that matches how users are looking for it (by goal rather than internal company department name, for example), as an information architect, I also focus on using labels that are clear to users. "Clear to users" may soun
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The four language dimensions that shape product experience
There are many dimensions to how language affects user experiences. Product language that's not localized (adapted to the local market) sounds off and it may confuse users, leading to lower conversions. Typos and the negligent use of language affect user
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Death, fame, and six questions to help you decide whether to keep, remove, or update content
A big part of information architecture work is making key information findable. Whether information is considered key or nice-to-know relies on business goals and user tasks. Key information is identified through analytics data, customer feedback, and sta
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How to build a taxonomy that increases conversions (Spreadsheet template)
You're rebranding and want to ensure internal teams are aligned on term usage and meaning before they reach users. Or you're creating a CRM and want to build a robust tagging system. Maybe you're hoping to increase the time website visitors spend on the s
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