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Overview
Oration builds conversational voice assistants for healthcare and service phone lines. Its systems handle bookings and routine enquiries automatically. The company serves clinics and pharmacies in Australia.
News
How to automate customer support with AI voice agents
Which support calls to automate first, how to measure containment without hurting CSAT, and what a real human handoff looks like.
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Report
How to Let AI Voice Agents Ask a Human for Help Using Assists
Keep your Oration voice agent on the line while a teammate looks something up, approves a request, or answers a question the AI cannot. Configure Assists, actions, queues, and spoken copy for human-in-the-loop help.
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Report
AI voice agents vs chatbots vs IVR: which one to use
IVRs route, chatbots type, voice agents talk and act. When each belongs in support-and when a conversational agent should own the call.
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Report
Five New Models via OpenRouter
Power your AI agents with five new OpenRouter models - NVIDIA Llama, Google Gemini, and Qwen - with support for 19 languages.
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Report
AI BPO vs traditional BPO: what actually changes
Traditional BPOs run on seats and shifts. An AI BPO runs the work with agents. What actually changes, and when a human outsourcer still fits.
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Report
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Offices
Where the company hires and what each office is for
Cities
4
Hiring now
0
Countries
3
Melbourne
Australia
HQ
Indore
India
Regional office
Oration India Private Limited
501, Skye Corporate Park, Indore, 452010
Green
United States
Regional office
8th, The Green, Dover, Delaware, 19901, US