Overview
News
Technologies
Salaries
Products
People
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Offices
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Overview
Pomeroy is a Kentucky IT services company founded in 1981. It provides managed infrastructure, end-user services and technology deployment for large enterprises. The company supports distributed retail, healthcare and financial environments.
News
Your AI Metrics Are Not Experience Measures
AI is reshaping service delivery, and with it the metrics providers use to prove the investment worked. Many are positioning these metrics as experience measures. Most of them measure something else entirely. Experience Level Agreements (XLAs) are framewo
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Beyond SLA Metrics: Here's What Real MSP Accountability Looks Like
Traditional technology service contracts were built around defined activities. The model was straightforward: the customer purchased effort, and the provider delivered effort. Providers were compensated based on tickets, hours, devices supported, service
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The Agility Paradox: Why More Technology is Slowing IT Down (and How to Break the Cycle)
Today's enterprise technology landscape presents a frustrating paradox: as businesses invest heavily in digital transformation to move faster, their IT teams are increasingly bogged down by the very tools meant to accelerate them. The operational reality
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Your Providers Met Every SLA Last Quarter. So Why Is Nothing Getting Better?
For years, IT leaders have relied on SLAs as the primary measure of provider performance. Quarterly business reviews are filled with green dashboards, tickets were closed on time, escalations were handled within target, and response times met expectations
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Pomeroy Earns Toshiba ELERA Commerce Platform Certification, Expanding Retailers' Access to Proven Technology Innovations
As a longstanding Toshiba Diamond Partner, Pomeroy enhances its capabilities to help retailers modernize store operations, reduce loss, and accelerate digital transformation. HEBRON, Kentucky (July 15, 2026) - Pomeroy Technologies, a leading provider of A
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Offices
Where the company hires and what each office is for
Cities
5
Hiring now
0
Countries
2
Cincinnati
United States
HQ
New York
United States
Regional office
U.S. - New York, NY
1412 Broadway, Suite 2304, New York, NY 10018
Manila
Philippines
Regional office
Philippines - Manila
Office 2034, 20/F, Zuellig Building, Makati Ave. Corner Paseo de Roxas, Makati, 1225, Philippines
Greenville
United States
Regional office
U.S. - Greenville, SC
510 Airport Rd, Suite E, Greenville, SC 29607
Temple
United States
Regional office
U.K. - Buckinghamshire
Temple House, Regatta Place, Bourne End, Buckinghamshire, SL8 5TD