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Overview
Home About Us Add Us On Google The 2025 Ratchet+Wrench Readership Study Repairers believe Ratchet+Wrench to be the most informative industry publication. Learn more with the 2025 Ratchet+Wrench Readership Study.
News
Bullard: Workflow Wins
How better processes-not better technicians- drive shop efficiency.
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Bennett: You Already Know What the Top 10% Do
The difference between average and exceptional shops isn't knowing the playbook-it's how they execute it.
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How Tiered DVIs Create Value for Technicians, Customers, and the Shop
Ditching bloated inspection templates for tiered DVIs can streamline shop workflows, eliminate technician friction, and drive long-term profitability.
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Report
Broski: Getting the Yes Isn't the Goal
Shops that focus on customer experience-not just repair approvals-are more likely to earn long-term loyalty.
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Report
Letting Go: The Emotional Side of Selling Your Auto Repair Shop
Scott Anderson of GreatWater 360 Auto Care discusses the personal realities of selling a business, preparing for life after ownership, and why the emotional side of succession planning deserves as much attention as the financial side.
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