Sweepr
sweepr.com
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Overview
Building the operating system for telco digital care We’re on a mission to help Service Providers deliver digital care that actually resolves. Sweepr is the journey orchestration platform trusted by Tier 1 operators to design, deploy, and optimize intelligent subscriber experiences.
News
Sweepr: Why you should consider it to elevate your customer care, even if you already have an AI-powered chat in place
Sweepr doesn't replace your AI investment - it supercharges it. Bringing industry-leading telecom intelligence to the tools you already rely on.
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Plume to Deliver the Only Open Agentic AI Platform that Supports the Complete ISP Customer Journey
Plume has announced a major evolution of its platform, delivering the industry's only open, vendor-agnostic agentic AI orchestration solution that autonomously monitors, diagnoses, and resolves ISP network issues across the full customer lifecycle.
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Plume Buys Sweepr To Build AI-Orchestrated Customer Experience Platform For ISPs Worldwide
Plume announced it has acquired Sweepr, an AI-powered customer-care orchestration platform, in a deal aimed at turning real-time home-network intelligence into guided and automated support actions across digital and assisted channels for internet service
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Plume Acquires Sweepr to Deliver AI-Orchestrated Customer Experience Platform to ISPs Globally
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Plume Acquires Sweepr to Deliver AI-Orchestrated Customer Experience Platform to ISPs Globally
media896383Combined platform turns real-time network intelligence into guided and automated actions across every support channel - increasing digital engagement, reducing calls and truck rolls, lowering cost-to-serve, and improving subscriber confidence
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Plume Acquires Sweepr to Deliver AI-Orchestrated Customer Experience Platform to ISPs Globally
Plume Design, Inc. ("Plume"), the leader in intelligent services for ISPs serving connected homes and small businesses, today announced the acquisition of Sweepr, an AI-powered customer-care orchestration platform built for service providers. Sweepr proce
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Plume acquires Sweepr
Combined platform turns real-time network intelligence into guided and automated actions across every support channel - increasing digital engagement, reducing calls and truck rolls, lowering cost-to-serve, and improving subscriber confidence.
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Report
Sweepr 2025 Wrap
Learn how Sweepr powered over 1,000,000 customer journeys, uncovering real-time insights that helped our partners learn, adapt, and improve customer experiences.
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Beyond Fixing Problems: How AI Pattern Recognition Transforms Customer Service Into Customer Experience
Sweepr shows how AI pattern recognition can shift telecom from fixing problems to creating meaningful customer experiences.
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Financials
Total raised
$9M
Latest round
Venture - Series Unknown
Funding rounds
1
Funding rounds
| Round | Announced | Amount | |
|---|---|---|---|
| Venture - Series Unknown | 2019 | $9M | Details |