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Overview
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News
Strategies to Build A Stronger Direct Digital Gift Card Program
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Sarah Kositzke, global insights director at Blackhawk Network (BHN), the world's largest network of gift cards and branded payment solutions. Listen in as Kositzke provid
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Spencer Spirit Holdings to Acquire Hot Topic
Spencer Spirit Holdings will acquire Hot Topic, BoxLunch and Her Universe, creating a specialty retail portfolio.
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Stress Testing Your Commerce Stack: Why July Matters More Than November
E-commerce sales reached record levels this summer. Prime Day sales exceeded $26 billion in consumer spending, a 9 percent jump over last year, nearly matching the $32 billion shoppers spent during Black Friday and Cyber Monday (BFCM) in 2025. This points
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What Data Collaboration Platform Consolidation Means for Marketers
As data collaboration platforms become increasingly central to marketing decision-making, those incentives deserve greater scrutiny.
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Agentic Commerce vs. Autonomous Commerce: What Retailers Need to Know
For the past two years, AI has rapidly reshaped how consumers discover and evaluate products. Instead of solely relying on traditional search engines, shoppers are turning to AI assistants and large language models (LLM's) to research purchases, compare o
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