Total Retail

In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Sarah Kositzke, global insights director at Blackhawk Network (BHN), the world's largest network of gift cards and branded payment solutions. Listen in as Kositzke provid

Spencer Spirit Holdings will acquire Hot Topic, BoxLunch and Her Universe, creating a specialty retail portfolio.

E-commerce sales reached record levels this summer. Prime Day sales exceeded $26 billion in consumer spending, a 9 percent jump over last year, nearly matching the $32 billion shoppers spent during Black Friday and Cyber Monday (BFCM) in 2025. This points

As data collaboration platforms become increasingly central to marketing decision-making, those incentives deserve greater scrutiny.

For the past two years, AI has rapidly reshaped how consumers discover and evaluate products. Instead of solely relying on traditional search engines, shoppers are turning to AI assistants and large language models (LLM's) to research purchases, compare o

Target on Tuesday announced it has appointed its first ever chief artificial intelligence officer in its latest bet to capitalize on the AI boom, reports CNBC. The company named Chandhu Nair as its chief AI officer and senior vice president and also annou

When we think of back-to-school, we often picture backpacks, water bottles, pencils and notebooks. The reality is this season reaches into nearly every corner of the retail industry. Grocery stores are stocking lunchbox staples and classroom snacks. Appar

When financial targets are sound, assortments are mapped to local demand, and inventory is flowing through the right supply chain channels, a retail season should be a success. Yet, many leaders still grapple with eroded margins and missed revenue targets

Buy Now Pay Later (BNPL) has a customer problem - and merchants play a bigger role than they may realize. According to The Motley Fool's 2025 Buy Now, Pay Later Trends Study, roughly one in four Americans regret using BNPL, and 29 percent have made late p

U.S. retail sales rose for the fifth straight month in June 2026, according to the Census Bureau's Advance Retail Sales Report, and with it comes a reimagined, dynamic customer experience. For years, fast fulfillment was a competitive advantage. Now it's