{"company":{"id":171964,"name":"UJET","domain":"ujet.cx","url":"https://alion.io/company/ujet"},"section":"news","answer":"UJET: 36 headlines on record, 4 headlines in the last 90 days. Its story counts 5 milestones.","figures":[{"label":"Headlines","value":"36"},{"label":"In 90 days","value":"4"},{"label":"Milestones","value":"5"}],"blocks":[{"key":"news","title":"Headlines","source":"the outlets named on each headline, each story once","rows":36},{"key":"story","title":"Milestones","source":"Each milestone is dated by its source: registers, filings, the press","rows":5}],"news":[{"date":"2026-09-21","kind":"News","title":"UJET Named 2026 North American CX Platform Leader","source":"MarTech Cube - Marketing Technology news and Martech Interviews","url":"https://martechcube.com/ujet-named-2026-north-american-cx-platform-leader-by-frost-sullivan/"},{"date":"2026-09-01","kind":"Blog","title":"Agentic AI in the Contact Center: How to Test It Before It Talks to Real Customers","url":"https://ujet.cx/blog/how-to-test-agentic-ai-contact-center"},{"date":"2026-08-24","kind":"Blog","title":"The 95% Blind Spot: How Much Customer Conversation Data Goes Unanalyzed in Retail?","url":"https://ujet.cx/blog/retail-contact-center-blind-spot"},{"date":"2026-08-19","kind":"Blog","title":"How Travel and Hospitality Brands Handle Seasonal Staffing Spikes Without Breaking the Contact Center","url":"https://ujet.cx/blog/travel-hospitality-contact-center-platform"},{"date":"2026-08-13","kind":"Blog","title":"Telehealth Contact Centers in 2026: Why Legacy Voice Tools Are Breaking Patient Relationships","url":"https://ujet.cx/blog/telehealth-contact-centers-2026"},{"date":"2026-08-04","kind":"Blog","title":"Compliance-First Contact Centers: How Fintech and Banking Teams Handle AI Without the Risk","url":"https://ujet.cx/blog/compliance-first-contact-centers"},{"date":"2026-07-24","kind":"Blog","title":"AI Contact Center ROI Metrics: What Predicts and What Lies","url":"https://ujet.cx/blog/ai-contact-center-roi-metrics"},{"date":"2026-07-17","kind":"Blog","title":"How to Get Contact Center Modernization Approved in 2026: The CX Leader's Playbook","url":"https://ujet.cx/blog/how-to-get-contact-center-modernization-approved"},{"date":"2026-07-10","kind":"Blog","title":"The CFO's Guide to Contact Center ROI in 2026","url":"https://ujet.cx/blog/cfo-contact-center-roi-2026"},{"date":"2026-06-30","kind":"Blog","title":"Why Brands Are Ripping Out Their Contact Centers (And What They're Replacing Them With)","url":"https://ujet.cx/blog/contact-center-migration-replacement"},{"date":"2026-06-15","kind":"Blog","title":"UJET Just Hit 25 Straight Quarters as a G2 Leader. Here's Why That's Hard to Fake.","url":"https://ujet.cx/blog/ujet-g2-summer-2026-leader-streak"},{"date":"2026-06-08","kind":"Blog","title":"Your Deflection Rate Is Lying to You: What Self-Service AI Leaders Should Measure Instead","url":"https://ujet.cx/blog/self-service-ai-metrics-deflection-rate-vs-resolution-rate"},{"date":"2026-05-26","kind":"Blog","title":"What Is a Virtual Agent? How AI Self-Service Replaces Legacy IVR","url":"https://ujet.cx/blog/what-is-a-virtual-agent"},{"date":"2026-05-14","kind":"Award","title":"Top 10 Conversational Intelligence Platforms of 2026: Ranked by What Truly Matters","url":"https://ujet.cx/blog/top-conversational-intelligence-platforms-2026"},{"date":"2026-05-05","kind":"Award","title":"Top CCaaS Platforms of 2026: Ranked by What Truly Matters","url":"https://ujet.cx/blog/top-ccaas-platforms-of-2026-ranked-by-what-truly-matters"},{"date":"2026-04-14","kind":"Blog","title":"AI for the Grind, Humans for the Gold: How to Structure Human + AI Agent Teaming in Your Contact Center","url":"https://ujet.cx/blog/how-to-structure-human-ai-agent-teaming-in-your-contact-center"},{"date":"2026-04-02","kind":"Blog","title":"Agentic AI in the Contact Center: What It Actually Means","url":"https://ujet.cx/blog/what-is-agentic-ai-contact-center"},{"date":"2026-02-12","kind":"Blog","title":"Setting the New Standard: UJET Earns 2026 Leadership Honors from Capterra and Software Advice","url":"https://ujet.cx/blog/capterra-software-advice-2026"},{"date":"2025-12-04","kind":"Blog","title":"From Agent to Architect: Building the CCaaS Platform I Always Wanted","url":"https://ujet.cx/blog/from-agent-to-architect-building-the-ccaas-platform-i-always-wanted"},{"date":"2025-11-24","kind":"Blog","title":"Spiral by UJET: The AI Issue Hub for Decision-grade Customer Intelligence","url":"https://ujet.cx/blog/spiral-by-ujet-the-ai-issue-hub-for-decision-grade-customer-intelligence"},{"date":"2025-11-18","kind":"News","title":"UJET Acquires Spiral to Accelerate Its AI Roadmap and Help Customers Analyze Customer Data at Scale","source":"CMSWire.com","url":"https://cmswire.com/the-wire/ujet-acquires-spiral-to-accelerate-its-ai-roadmap-and-help-customers-analyze-customer-data-at-scale/"},{"date":"2025-10-27","kind":"Blog","title":"Elevate Your Brand and Empower Your CX: The Power of UJET's Headless SDKs","url":"https://ujet.cx/blog/elevate-your-brand-and-empower-your-cx-the-power-of-ujet-s-headless-sdks"},{"date":"2025-10-01","kind":"Blog","title":"How UJET is Revolutionizing Healthcare: Delivering Seamless, Secure, and Personalized Patient Experiences","url":"https://ujet.cx/blog/how-ujet-is-revolutionizing-healthcare-delivering-seamless-secure-and-personalized-patient-experiences"},{"date":"2025-08-12","kind":"Blog","title":"Proof, Not Promises: Independent Research, User Reviews, and a CX Transformation with UJET","url":"https://ujet.cx/blog/proof-not-promises-independent-research-user-reviews-and-a-cx-transformation-with-ujet"},{"date":"2025-07-09","kind":"Blog","title":"Pure Excellence: G2's Summer 2025 Reports: UJET Ranks #1 in 10 Categories and 87 Badges Earned","url":"https://ujet.cx/blog/pure-excellence-g2-s-summer-2025-reports-ujet-ranks-1-in-10-categories-and-87-badges-earned"},{"date":"2025-07-02","kind":"Blog","title":"CX Myth #4: The more customer data tools you integrate, the better your stack","url":"https://ujet.cx/blog/cx-myth-4-the-more-customer-data-tools-you-integrate-the-better-your-stack"},{"date":"2025-06-24","kind":"Blog","title":"Retail's Wake-Up Call: Why Customer Service Is Still Stuck in the Landline Era-and What Must Change","url":"https://ujet.cx/blog/retail-s-wake-up-call-why-customer-service-is-still-stuck-in-the-landline-era-and-what-must-change"},{"date":"2025-06-04","kind":"Blog","title":"CX Myth #1: CRM is Where Customer Relationships Live","url":"https://ujet.cx/blog/crm-is-where-customer-relationships-live"},{"date":"2025-05-27","kind":"Blog","title":"Untapped Potential: UJET is Revolutionizing Customer Service in Underserved Industries","url":"https://ujet.cx/blog/untapped-potential-ujet-is-revolutionizing-customer-service-in-underserved-industries"},{"date":"2025-05-06","kind":"Blog","title":"How UJET is Empowering SMBs in Retail and Services to Deliver Exceptional Customer Experiences","url":"https://ujet.cx/blog/how-ujet-is-empowering-smbs-in-retail-and-services-to-deliver-exceptional-customer-experiences"},{"date":"2025-04-22","kind":"Blog","title":"Transforming Financial Customer Service with UJET: Secure, Modern, and Scalable CX","url":"https://ujet.cx/blog/transforming-financial-customer-service-with-ujet-secure-modern-and-scalable-cx"},{"date":"2025-01-30","kind":"Press release","title":"Alvaria and UJET Partner to Deliver a Secure and Compliant Cloud Contact Center Solution with Advanced Outbound Dialing Capabilities","source":"businesswire.com","url":"https://businesswire.com/news/home/20250130257692/en/Alvaria-and-UJET-Partner-to-Deliver-a-Secure-and-Compliant-Cloud-Contact-Center-Solution-with-Advanced-Outbound-Dialing-Capabilities/"},{"date":"2024-09-26","kind":"News","title":"UJET Raises $76 Million in Series D Funding to Accelerate GenAI Innovation for Contact Centers","source":"CMSWire.com","url":"https://cmswire.com/the-wire/ujet-raises-76-million-in-series-d-funding-to-accelerate-genai-innovation-for-contact-centers/"},{"date":"2020-10-13","kind":"News","title":"UJET Unveils Next-Generation Virtual Agent for Less Robotic Interactions","source":"Venturebeat","url":"https://venturebeat.com/business/ujet-unveils-next-generation-virtual-agent-for-less-robotic-interactions"},{"date":"2020-10-06","kind":"Press release","title":"UJET Appoints Jeff Nichols as New Chief Financial Officer Amidst Rapid Growth","source":"Nasdaq","url":"https://nasdaq.com/press-release/ujet-appoints-jeff-nichols-as-new-chief-financial-officer-amidst-rapid-growth-2020-10"},{"date":"2018-02-13","kind":"News","title":"UJET, a startup that wants to speed up customer support, raises $25M led by GV","source":"TechCrunch","url":"https://techcrunch.com/2018/02/13/ujet-a-startup-that-wants-to-speed-up-customer-support-raises-25m-series-b-led-by-gv/"}],"story":[{"title":"Partnership Alvaria and UJET Partner to Deliver a Secure and Compliant Cloud Contact Center Solution with Advanced Outbound Dialing Capabilities · businesswire.com","url":"https://businesswire.com/news/home/20250130257692/en/Alvaria-and-UJET-Partner-to-Deliver-a-Secure-and-Compliant-Cloud-Contact-Center-Solution-with-Advanced-Outbound-Dialing-Capabilities/"},{"title":"Raised a round Series D $76M · CMSWire.com","url":"https://cmswire.com/the-wire/ujet-raises-76-million-in-series-d-funding-to-accelerate-genai-innovation-for-contact-centers/"},{"title":"New executive UJET Appoints Jeff Nichols as New Chief Financial Officer Amidst Rapid Growth · Nasdaq","url":"https://nasdaq.com/press-release/ujet-appoints-jeff-nichols-as-new-chief-financial-officer-amidst-rapid-growth-2020-10"},{"title":"Raised a round Series B $25M · led by GV · TechCrunch","url":"https://techcrunch.com/2018/02/13/ujet-a-startup-that-wants-to-speed-up-customer-support-raises-25m-series-b-led-by-gv/"},{"title":"Founded"}],"as_of":"2026-11-15","cite":"UJET, News. Alion, Nov 15, 2026. https://alion.io/company/ujet/news","html_url":"https://alion.io/company/ujet/news","json_url":"https://alion.io/company/ujet/news.json","license":"CC BY-SA 4.0","meta":{"source":"Alion","generated_at":"2026-11-15T03:46:49Z"}}