# UJET - **Section**: news - **Answer**: UJET: 36 headlines on record, 4 headlines in the last 90 days. Its story counts 5 milestones. - **As of**: 2026-11-15 - **Cite**: UJET, News. Alion, Nov 15, 2026. https://alion.io/company/ujet/news - **License**: CC BY-SA 4.0 ## Company - **Id**: 171964 - **Name**: UJET - **Domain**: ujet.cx - **Url**: ## Figures - Label: Headlines; Value: 36 - Label: In 90 days; Value: 4 - Label: Milestones; Value: 5 ## Blocks - **Headlines** — Key: news; Source: the outlets named on each headline, each story once; Rows: 36 - **Milestones** — Key: story; Source: Each milestone is dated by its source: registers, filings, the press; Rows: 5 ## News - [UJET Named 2026 North American CX Platform Leader](https://martechcube.com/ujet-named-2026-north-american-cx-platform-leader-by-frost-sullivan/) — Date: 2026-09-21; Kind: News; Source: MarTech Cube - Marketing Technology news and Martech Interviews - [Agentic AI in the Contact Center: How to Test It Before It Talks to Real Customers](https://ujet.cx/blog/how-to-test-agentic-ai-contact-center) — Date: 2026-09-01; Kind: Blog - [The 95% Blind Spot: How Much Customer Conversation Data Goes Unanalyzed in Retail?](https://ujet.cx/blog/retail-contact-center-blind-spot) — Date: 2026-08-24; Kind: Blog - [How Travel and Hospitality Brands Handle Seasonal Staffing Spikes Without Breaking the Contact Center](https://ujet.cx/blog/travel-hospitality-contact-center-platform) — Date: 2026-08-19; Kind: Blog - [Telehealth Contact Centers in 2026: Why Legacy Voice Tools Are Breaking Patient Relationships](https://ujet.cx/blog/telehealth-contact-centers-2026) — Date: 2026-08-13; Kind: Blog - [Compliance-First Contact Centers: How Fintech and Banking Teams Handle AI Without the Risk](https://ujet.cx/blog/compliance-first-contact-centers) — Date: 2026-08-04; Kind: Blog - [AI Contact Center ROI Metrics: What Predicts and What Lies](https://ujet.cx/blog/ai-contact-center-roi-metrics) — Date: 2026-07-24; Kind: Blog - [How to Get Contact Center Modernization Approved in 2026: The CX Leader's Playbook](https://ujet.cx/blog/how-to-get-contact-center-modernization-approved) — Date: 2026-07-17; Kind: Blog - [The CFO's Guide to Contact Center ROI in 2026](https://ujet.cx/blog/cfo-contact-center-roi-2026) — Date: 2026-07-10; Kind: Blog - [Why Brands Are Ripping Out Their Contact Centers (And What They're Replacing Them With)](https://ujet.cx/blog/contact-center-migration-replacement) — Date: 2026-06-30; Kind: Blog - [UJET Just Hit 25 Straight Quarters as a G2 Leader. Here's Why That's Hard to Fake.](https://ujet.cx/blog/ujet-g2-summer-2026-leader-streak) — Date: 2026-06-15; Kind: Blog - [Your Deflection Rate Is Lying to You: What Self-Service AI Leaders Should Measure Instead](https://ujet.cx/blog/self-service-ai-metrics-deflection-rate-vs-resolution-rate) — Date: 2026-06-08; Kind: Blog - [What Is a Virtual Agent? How AI Self-Service Replaces Legacy IVR](https://ujet.cx/blog/what-is-a-virtual-agent) — Date: 2026-05-26; Kind: Blog - [Top 10 Conversational Intelligence Platforms of 2026: Ranked by What Truly Matters](https://ujet.cx/blog/top-conversational-intelligence-platforms-2026) — Date: 2026-05-14; Kind: Award - [Top CCaaS Platforms of 2026: Ranked by What Truly Matters](https://ujet.cx/blog/top-ccaas-platforms-of-2026-ranked-by-what-truly-matters) — Date: 2026-05-05; Kind: Award - [AI for the Grind, Humans for the Gold: How to Structure Human + AI Agent Teaming in Your Contact Center](https://ujet.cx/blog/how-to-structure-human-ai-agent-teaming-in-your-contact-center) — Date: 2026-04-14; Kind: Blog - [Agentic AI in the Contact Center: What It Actually Means](https://ujet.cx/blog/what-is-agentic-ai-contact-center) — Date: 2026-04-02; Kind: Blog - [Setting the New Standard: UJET Earns 2026 Leadership Honors from Capterra and Software Advice](https://ujet.cx/blog/capterra-software-advice-2026) — Date: 2026-02-12; Kind: Blog - [From Agent to Architect: Building the CCaaS Platform I Always Wanted](https://ujet.cx/blog/from-agent-to-architect-building-the-ccaas-platform-i-always-wanted) — Date: 2025-12-04; Kind: Blog - [Spiral by UJET: The AI Issue Hub for Decision-grade Customer Intelligence](https://ujet.cx/blog/spiral-by-ujet-the-ai-issue-hub-for-decision-grade-customer-intelligence) — Date: 2025-11-24; Kind: Blog - [UJET Acquires Spiral to Accelerate Its AI Roadmap and Help Customers Analyze Customer Data at Scale](https://cmswire.com/the-wire/ujet-acquires-spiral-to-accelerate-its-ai-roadmap-and-help-customers-analyze-customer-data-at-scale/) — Date: 2025-11-18; Kind: News; Source: CMSWire.com - [Elevate Your Brand and Empower Your CX: The Power of UJET's Headless SDKs](https://ujet.cx/blog/elevate-your-brand-and-empower-your-cx-the-power-of-ujet-s-headless-sdks) — Date: 2025-10-27; Kind: Blog - [How UJET is Revolutionizing Healthcare: Delivering Seamless, Secure, and Personalized Patient Experiences](https://ujet.cx/blog/how-ujet-is-revolutionizing-healthcare-delivering-seamless-secure-and-personalized-patient-experiences) — Date: 2025-10-01; Kind: Blog - [Proof, Not Promises: Independent Research, User Reviews, and a CX Transformation with UJET](https://ujet.cx/blog/proof-not-promises-independent-research-user-reviews-and-a-cx-transformation-with-ujet) — Date: 2025-08-12; Kind: Blog - [Pure Excellence: G2's Summer 2025 Reports: UJET Ranks #1 in 10 Categories and 87 Badges Earned](https://ujet.cx/blog/pure-excellence-g2-s-summer-2025-reports-ujet-ranks-1-in-10-categories-and-87-badges-earned) — Date: 2025-07-09; Kind: Blog - [CX Myth #4: The more customer data tools you integrate, the better your stack](https://ujet.cx/blog/cx-myth-4-the-more-customer-data-tools-you-integrate-the-better-your-stack) — Date: 2025-07-02; Kind: Blog - [Retail's Wake-Up Call: Why Customer Service Is Still Stuck in the Landline Era-and What Must Change](https://ujet.cx/blog/retail-s-wake-up-call-why-customer-service-is-still-stuck-in-the-landline-era-and-what-must-change) — Date: 2025-06-24; Kind: Blog - [CX Myth #1: CRM is Where Customer Relationships Live](https://ujet.cx/blog/crm-is-where-customer-relationships-live) — Date: 2025-06-04; Kind: Blog - [Untapped Potential: UJET is Revolutionizing Customer Service in Underserved Industries](https://ujet.cx/blog/untapped-potential-ujet-is-revolutionizing-customer-service-in-underserved-industries) — Date: 2025-05-27; Kind: Blog - [How UJET is Empowering SMBs in Retail and Services to Deliver Exceptional Customer Experiences](https://ujet.cx/blog/how-ujet-is-empowering-smbs-in-retail-and-services-to-deliver-exceptional-customer-experiences) — Date: 2025-05-06; Kind: Blog - [Transforming Financial Customer Service with UJET: Secure, Modern, and Scalable CX](https://ujet.cx/blog/transforming-financial-customer-service-with-ujet-secure-modern-and-scalable-cx) — Date: 2025-04-22; Kind: Blog - [Alvaria and UJET Partner to Deliver a Secure and Compliant Cloud Contact Center Solution with Advanced Outbound Dialing Capabilities](https://businesswire.com/news/home/20250130257692/en/Alvaria-and-UJET-Partner-to-Deliver-a-Secure-and-Compliant-Cloud-Contact-Center-Solution-with-Advanced-Outbound-Dialing-Capabilities/) — Date: 2025-01-30; Kind: Press release; Source: businesswire.com - [UJET Raises $76 Million in Series D Funding to Accelerate GenAI Innovation for Contact Centers](https://cmswire.com/the-wire/ujet-raises-76-million-in-series-d-funding-to-accelerate-genai-innovation-for-contact-centers/) — Date: 2024-09-26; Kind: News; Source: CMSWire.com - [UJET Unveils Next-Generation Virtual Agent for Less Robotic Interactions](https://venturebeat.com/business/ujet-unveils-next-generation-virtual-agent-for-less-robotic-interactions) — Date: 2020-10-13; Kind: News; Source: Venturebeat - [UJET Appoints Jeff Nichols as New Chief Financial Officer Amidst Rapid Growth](https://nasdaq.com/press-release/ujet-appoints-jeff-nichols-as-new-chief-financial-officer-amidst-rapid-growth-2020-10) — Date: 2020-10-06; Kind: Press release; Source: Nasdaq - [UJET, a startup that wants to speed up customer support, raises $25M led by GV](https://techcrunch.com/2018/02/13/ujet-a-startup-that-wants-to-speed-up-customer-support-raises-25m-series-b-led-by-gv/) — Date: 2018-02-13; Kind: News; Source: TechCrunch ## Story - [Partnership Alvaria and UJET Partner to Deliver a Secure and Compliant Cloud Contact Center Solution with Advanced Outbound Dialing Capabilities · businesswire.com](https://businesswire.com/news/home/20250130257692/en/Alvaria-and-UJET-Partner-to-Deliver-a-Secure-and-Compliant-Cloud-Contact-Center-Solution-with-Advanced-Outbound-Dialing-Capabilities/) - [Raised a round Series D $76M · CMSWire.com](https://cmswire.com/the-wire/ujet-raises-76-million-in-series-d-funding-to-accelerate-genai-innovation-for-contact-centers/) - [New executive UJET Appoints Jeff Nichols as New Chief Financial Officer Amidst Rapid Growth · Nasdaq](https://nasdaq.com/press-release/ujet-appoints-jeff-nichols-as-new-chief-financial-officer-amidst-rapid-growth-2020-10) - [Raised a round Series B $25M · led by GV · TechCrunch](https://techcrunch.com/2018/02/13/ujet-a-startup-that-wants-to-speed-up-customer-support-raises-25m-series-b-led-by-gv/) - **Founded** --- [Page](https://alion.io/company/ujet/news) · [JSON](https://alion.io/company/ujet/news.json) Source: Alion (alion.io), 2026-11-15. 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