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A dealer group managing 5, 10, or 20 rooftops is not running a large dealership. It is running a distributed … The post Multi-Location Dealership Network Management: How Large Dealer Groups Stay Connected appeared first on Vivant Business Phone Systems.

No system is more central to a car dealership's daily operations than the Dealer Management System. CDK Global, Reynolds & … The post DMS Connectivity and Uptime: What Happens When Your Dealership Network Goes Down appeared first on Vivant Business Phone

A car dealership is not a typical small business from a network standpoint. On any given day, your internet connection … The post Business Internet for Auto Dealerships: What Your Network Needs to Support in 2026 appeared first on Vivant Business Phone Sy

The June 2024 CDK cyberattack showed the entire automotive retail industry what DMS downtime looks like at scale. Thousands of … The post Backup Internet for Auto Dealerships: Staying Online When CDK or Reynolds Goes Down appeared first on Vivant Business

A car dealership's phone system is a revenue channel. The BDC takes appointment calls that drive service revenue. Sales handles … The post VoIP Phone Systems for Car Dealerships: Managing High-Volume Showroom and BDC Calls appeared first on Vivant Busines

RCS (Rich Communication Services) is the advanced version of SMS. It comes with features you'd normally get with a chat … The post RCS vs SMS: What the Difference Means for Your Business Messaging appeared first on Vivant Business Phone Systems.

VoIP (Voice over Internet Protocol) is the best alternative to the old phone system. Traditional phone lines are connected to … The post What Is a VoIP Phone System? A Guide for Small Business Owners appeared first on Vivant Business Phone Systems.

Have you ever called a business before and heard something like: "Press 1 for hours, press 2 for reservations, press … The post What Is IVR? How It Works and Why Your Business Phone Needs It appeared first on Vivant Business Phone Systems.

Your business phone system determines how calls are routed, whether staff can work remotely, and how professional your business appears … The post Small Business Phone Systems Explained: Which Type is Right for Your Operation? appeared first on Vivant Bus

Dialling into voicemail boxes and listening to messages one by one is a business bottleneck because customers with urgent requests … The post What Is Visual Voicemail and Why It Matters for Your Business appeared first on Vivant Business Phone Systems.