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Overview

Zendesk is redefining customer and employee experience. Our AI-powered solutions help over 100,000 companies build better relationships and grow. We push boundaries of what's possible and create tech that brings people closer.

Technologies

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Tech DNA
Python
Ruby
JavaScript
React.js
PyTorch
Metaflow
Snowflake
MySQL
Redis
AWS
GCP
Amazon S3
LLM
Claude
Llama
AI/ML
Python
SQL
Scala
AWS
LLM
AI Agents
Snowflake
Kubernetes
PyTorch
RAG
dbt
Datadog
Docker
GCP
Amazon S3
MySQL
Embeddings
OpenAI
Azure
Redis
NLP
Prompt Engineering
Claude
Claude Code
Cursor
Copilot
Fine-tuning
Airflow
Metaflow
LLM Guardrails
CloudFormation
GitHub Actions
Terraform
GitHub
ElasticSearch
Amazon Aurora
Amazon Redshift
Google BigQuery
Hybrid Search
LangChain
Hallucination
TensorFlow
Streamlit
Explainable AI
Sentiment Analysis
Llama
Pandas
spaCy
Braintrust
Spark
Google GenAI SDK
Dagster
Edge AI
Feature Store
A2A
AWS Bedrock AgentCore
Human-in-the-Loop
Function Calling
Speech Recognition
Text-to-Speech
OpenAI Agents SDK
Vector
CI/CD
Jenkins
AWS Lambda
WebRTC
WebSockets
SLI/SLO/SLA
Platform Engineering
Spinnaker
Amazon Kinesis
IAM
Amazon ECS
pySpark
DynamoDB
PostgreSQL
Ray
Haystack
LlamaIndex
BentoML
MLFlow
ChatGPT
Model Context Protocol
Gemini
Amazon SageMaker
Anthropic
Google ADK
Self-Healing
ArgoCD
Travis CI
Amazon EventBridge
API Gateway
Backend
Ruby
Go
Java
C#
Apache Kafka
Rest API
GraphQL
FastAPI
Ruby on Rails
gRPC
Frontend
JavaScript
TypeScript
Node JS
React.js
Redux
styled-components
Tailwind CSS
Vite
Vue.js
WebAssembly
Webpack
Other
Apex
Zendesk
A/B Testing
ETL/ELT
Salesforce
Slack
Jira
Tableau
Confluence
Asana
Smartsheet
Playwright
Sentry
Cypress
Jest
PoC Library
Matter
Clean Architecture
FedRAMP
GDPR
Least Privilege
HIPAA
Stack modernity Cutting-edge AI adopter
82/100
How modern this stack is, based on technology relevance, AI adoption and the share of legacy tools.
In-demand technologies
Zendesk 25 jobs Required
$252k +53% vs market
Python 15 jobs Required
$259k +44% vs market
AWS 13 jobs Required
$304k +64% vs market
LLM 8 jobs Required
$259k +29% vs market
Ruby 7 jobs Required
$304k +63% vs market
AI Agents 7 jobs Required
$300k +36% vs market
Snowflake 7 jobs Required
JavaScript 6 jobs Required
$259k +62% vs market
Salary medians are calculated from this company's open jobs and compared with the market.
Industry adoption
Python
23%
JavaScript
19%
CI/CD
18%
AWS
18%
SQL
17%
TypeScript
16%
Share of companies in the same industry that use each technology.
Stack changes
Amazon ECS Aug 2026
OpenAI Agents SDK Aug 2026
Google ADK Aug 2026
Anthropic Aug 2026
API Gateway Aug 2026
Amazon SageMaker Aug 2026
Amazon EventBridge Aug 2026
Text-to-Speech Aug 2026
Technologies recently added to or removed from this company's stack - a signal of tech migrations and new initiatives.

Salary insights

Compensation ranges based on this company's open jobs
Median
$252k
Typical range
$217k – $308k
Open positions
6
6 Jobs
Senior 50%
Staff 16.7%
Principal 16.7%
Architect 16.7%
Level Jobs Median Typical range
Senior 3 $217k $217k – $300k
Staff 1 $229k $229k
Principal 1 $275k $275k
Architect 1 $308k $308k
Highest paying role Senior Solutions Architect, Contact Center, AWS Connect $308k
Normalized to USD per year

Growth

Hiring Momentum
73/100
Growing
Open positions
25
3 opened / 3 closed in 30 days
Median time-to-fill
25 days
faster than 48% of the market
ATS activity
Every ~10 hours
08/31/2026
Hiring Dynamics +100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
AI/ML
26%
Product
24%
Backend
16%
Data Science
8%
QA
5%
Executive
5%
Actively hiring for AI/ML (+5 in 30 days)
Activity Timeline
Added Spinnaker to stack Aug 2026
Added gRPC to stack Aug 2026
New location: Tallinn Aug 2026
New location: Quebec Aug 2026
New location: Madison Aug 2026
New location: Austin Aug 2026
New location: Dublin Aug 2026
New location: Pune Aug 2026
New location: Copenhagen Aug 2026
New location: Melbourne Aug 2026
New location: Washington Aug 2026
New location: Lisbon Aug 2026

Jobs

Solutions Architect (CCaaS)

Verified live · 1 day ago 5 days ago
$33k – $80k per year (Estimated) • In office • Full-Time • Pune
AWS
Marketing
Zendesk
Apply

Business Intelligence Developer / Python Streamlit Developer

Verified live · 1 day ago 6 days ago
$34k – $97k per year (Estimated) • Remote/Hybrid • Full-Time • 2+ years exp • Mexico City
Python
SQL
Snowflake
AI/ML
AI Agents
dbt
LLM
Streamlit
DevOps
AWS
Azure
GCP
Analytics
Tableau
Marketing
Zendesk
Apply

Senior Product Manager

Verified live · 1 day ago 7 days ago
$34k – $71k per year (Estimated) • In office • Full-Time • 5+ years exp • Bachelor's Degree • Pune
Zendesk
Apply

Technical Account Manager

Verified live · 1 day ago 8 days ago
$34k – $69k per year (Estimated) • Remote/Hybrid • Full-Time • 10+ years exp • Pune
Zendesk
Apply

Senior Solutions Architect, Contact Center, AWS Connect

Verified live · 1 day ago 8 days ago
$206k – $308k per year • Remote/Hybrid • Full-Time • 8+ years exp • Bachelor's Degree • Washington
C#
Python
Ruby
DynamoDB
DevOps
AWS
AWS Lambda
CloudFormation
Rest API
Amazon Kinesis
Amazon S3
IAM
Marketing
Zendesk
Apply

Lead Business Process Analysis Analyst

Verified live · 1 day ago 12 days ago
$52k – $108k per year (Estimated) • Remote/Hybrid • Full-Time • 5+ years exp • Mexico City
Asana
Confluence
Jira
Smartsheet
Marketing
Zendesk
Apply

Lead, Product Strategy & Operations – AI Agents

Verified live · 1 day ago 13 days ago
$87k – $208k per year (Estimated) • Remote/Hybrid • Full-Time • Berlin • Lisbon
AI Agents
Management
Jira
Marketing
Zendesk
Apply

Staff Machine Learning Scientist

Verified live · 1 day ago 13 days ago
In office • Full-Time • Master's Degree • Tallinn
Python
Amazon Aurora
PostgreSQL
AI/ML
Llama
LLM
Pandas
Prompt Engineering
PyTorch
spaCy
TensorFlow
Edge AI
OpenAI
DevOps
AWS
Datadog
Marketing
Zendesk
Apply

Product Marketing Manager

Verified live · 1 day ago 14 days ago
$153k – $229k per year • Remote/Hybrid • Full-Time • 10+ years exp • San Francisco
Zendesk
Apply

Senior Machine Learning Scientist

Verified live · 1 day ago 21 day ago
$52k – $132k per year (Estimated) • Remote/Hybrid • Full-Time • Master's Degree • Lisbon
Python
Ruby
Amazon Aurora
Apache Kafka
ElasticSearch
MySQL
Redis
Snowflake
AI/ML
Explainable AI
Fine-tuning
LLM
NLP
PyTorch
Sentiment Analysis
Metaflow
RAG
DevOps
AWS
Docker
Kubernetes
Amazon S3
Analytics
A/B Testing
Management
Slack
Marketing
Zendesk
Apply

Staff Machine Learning Engineer

Verified live · 1 day ago 22 days ago
$43k – $94k per year (Estimated) • In office • Full-Time • 8+ years exp • Bachelor's Degree • Pune
Python
LLM
NLP
Feature Store
AI Agents
Function Calling
DevOps
AWS
Azure
GCP
Kubernetes
SLI/SLO/SLA
Marketing
Zendesk
Apply

Principal Product Manager, CRM & Sales Systems

Verified live · 1 day ago 25 days ago
$183k – $275k per year • Remote/Hybrid • Full-Time • 8+ years exp • Austin • Madison
Copilot
Marketing
Salesforce
Zendesk
Apply
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