{"id":3641555,"url":"https://alion.io/job/121-talent-technical-services-chemist","title":"Technical Services Chemist","company":{"id":4497035,"name":"121 Talent","domain":null,"url":"https://alion.io/company/121-talent","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Science & Research","role_family":"Science & Research","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Durban, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T11:05:07Z","employer_posted_date":null,"last_verified_at":"2026-11-02T11:05:07Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Our client, leading Chemical Manufacturing company based in Durban, is looking to fill the position of Technical Service Chemist - Composites. \nPurpose of the Role:\nThe Technical Service Chemist provides laboratory-based and field-based technical support to procurement, operations, sales, and customers within a resin manufacturing environment. The role ensures resin quality, supports product optimization, assists with sales/customer technical queries and requests, and contributes to the development of cost-effective and high-performance solutions. \nKey Responsibilities / Key Performance Indicators:\nExperimental Training & Development: \nSatisfy the requirements of the Technology Development Curve (1 - 8, or as amended).\nTechnical Service: \nKnowledge of the company's products and accessories and their applications.\nGood knowledge of the IMS-SOP's and test methods relating to the technical department as well as those relating to the QC testing of manufactured products.\nConduct short term technical evaluations/development that require immediate & urgent attention, and long-term projects as assigned by a TSM.\nModify existing resin systems to meet customer requirements and generates formulation packages for such modifications.\nPrepare customer samples for trial purposes.\nPrepare and update technical data sheets, safety data sheets and master certificates of analysis.\nDetermine suitable work-off/blend-off for rejected, expired and over-stocked products.\nEvaluate alternative raw materials.\nExecute ad hoc requests from TSM's.\nProvide cross-functional technical support to other departments, including QC, operations, procurement and commercial.\nCustomer Complaint Assistance: \nAssist with customer complaint investigations.\nProduct Optimisation: \nAssist with product optimisations as recommended by QC through SHEQsys.\nProduct Development: \nConduct lab work for projects generated via technical project requests & SHEQ (quality & customer complaints) and follow new product launch procedure.\nGenerate and maintain the formulation packages and technical literature.\nResearch & Development: \nConduct research & development on existing, competitive, new and alternate products/raw materials/application techniques with special focus on new polymers, circularity and green technology to assist sales.\nHSE Tasks: \nAssists in the management of the section by:\nMaintaining a safe and productive laboratory.\nMaintaining equipment in good working order and ensuring equipment is calibrated.\nEnsuring that housekeeping in the laboratory is maintained at a high a standard as possible.\nActively engages in Lean/6S initiatives in the laboratory.\nTravel: \nVisit customers to conduct trials, assist with technical problem-solving, offer guidance and recommendations on the use of company products whilst also identifying technical opportunities for improvement and growth.\nOccasional attendance to trade shows/conferences.\nProject Management: \nTake ownership of tech service initiatives.\nPlan and execute lab work.\nIdentify/co-ordinate and utilize resources to drive projects.\nPrepares detailed technical reports (e.g. evaluations, customer visits/ trials, complaint investigations) and ensures proper filing for traceability.\nPrepare, update and maintain standard operating procedures to ensure safe, consistent practices and effective knowledge transfer.\nMaintain timely communication with project stakeholders.\nInnovation: \nEvaluate opportunities in new markets/new applications for company products.\nLead product tweak/development initiatives.\nQualifications and Experience: \nGrade 12 Senior Certificate\nUndergraduate/Postgraduate degree: Chemistry/Analytical Chemistry/ Polymer Science\nMinimum of 2 years in a polymer related/technical service laboratory function\nIf you are interested in applying for this role, please send a detailed copy of your CV to [Email Address Removed]\nIf you have not been contacted within two (2) weeks, please consider your application as unsuccessful.\n Desired Skills: \n technical service\n Laboratory\n Development\n 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