{"id":585228,"url":"https://alion.io/job/1global-network-operation-centre-noc-engineer-telecommunications","title":"Network Operation Centre (NOC) Engineer - Telecommunications","company":{"id":6544,"name":"1GLOBAL","domain":"1global.com","url":"https://alion.io/company/1global","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":98,"open_postings":25,"ghost_share":0,"stale_share":0.08,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":61000,"period":"year","method":"role_country_seniority_unknown","sample_n":13},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-10-21T13:04:45Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":43},"description":"About Us\n1GLOBAL is a technology-driven global mobile communications provider helping enterprises and consumer brands deliver seamless connectivity worldwide. Powered by a best-in-class telecom platform, proprietary eSIM technology, and its own mobile core network across 15 countries, 1GLOBAL operates as a fully regulated telecommunications provider in 43 countries.\nFounded in 2022, 1GLOBAL has rapidly become one of Europe's fastest-growing telecom technology companies, connecting more than 80 million people and devices globally. Our customers include leading banks, multinational enterprises, global retailers, travel companies, payment service providers, and digital-first businesses.\nHeadquartered in the Netherlands, with R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 550 professionals across 16 countries. With annual revenues exceeding US$200 million and a strong track record of profitability, we continue to invest in innovation, infrastructure, and international expansion as we redefine the future of global mobile connectivity.\nAbout the Team\nWe are looking for a talented NOC Engineer (Front Office Engineer) who enjoys working autonomously, communicating effectively and is comfortable working in a fast-paced environment.\nThis role and the team will be located in Lisbon. We are looking for someone motivated and collaborative, with a strong track record in a similar role at product-led growth companies.\nAbout the Role\nFirst/Second tier support of failures on platforms/services, following established procedure, to provide a fix and mitigate the impact to the end customer whenever possible.\nAddress internal/external support requests raised via the agreed processes and interfaces.\nEscalate complex incidents to third-level support (internal/external) teams and/or partners with the proper troubleshooting.\nMaintain a repository of documentation, configuration, and procedures to effectively operate the systems, platforms, and services.\nCollaboration with Customer Facing teams, such as Customer Services and Service Delivery Managers.\nDaily collaboration with internal 3rd-level teams.\nCollaborate in Technical crisis management, Incident room activation and closure.\nRequirements\nAbout You\nTechnical Requirements:\nDegree in Telecom Engineering or Computer Science, or equivalent experience.\nProven experience in CORE/RAN network troubleshooting with the following network protocols: SS7, MAP, SIP, CAP, ISUP, DIAMETER, among others.\nKnowledge of IoT ecosystem is a plus.\nAbility to manage incidents that involve complex networks, services, and systems.\nProficient in English and great ability to communicate clearly and concisely.\nAvailability to work in a 24/7 shift rotation.\nPersonal Qualities:\nAble to work independently, with minimum supervision, with strong analytical capabilities, and with a customer-focused mindset.\nTeam player mentality to be part of a large, multi-cultural environment.\nDetail-conscious, highly organised and methodical with a strong work ethic.\nCritical thinking and a continuous improvement mindset.\nExperience working in a 24/7 Network Operations Centre environment is a plus.\nComfortable in a fast-paced, intense, and demanding environment.\nBenefits\nWhy 1GLOBAL?\n Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 50% year-on-year under the leadership of successful tech entrepreneurs.\n Major Transaction Exposure: Be in the driver’s seat for transactions that will have an impact on the future telco industry.\n Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly being exposed to talented and driven individuals.\n Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts.\n Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field.\n International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company.\n Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment.\n Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry.\n\n1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.","description_format":"text","description_chars":4777,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["MVNO","IoT Connectivity"],"lifecycle":[{"event":"open","at":"2026-09-10T03:09:03Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.69,"p_room":0.75,"age_days":43,"expected_fill_days":49,"reasons":["conf:2","velocity","win:late"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/1global-network-operation-centre-noc-engineer-telecommunications","json_url":"https://alion.io/job/1global-network-operation-centre-noc-engineer-telecommunications.json","meta":{"generated_at":"2026-10-21T16:40:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23536,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6544},"rest":"https://alion.io/mcp/rest/get_company?id=6544"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2F1global-network-operation-centre-noc-engineer-telecommunications"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2F1global-network-operation-centre-noc-engineer-telecommunications"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2F1global-network-operation-centre-noc-engineer-telecommunications"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/1global-network-operation-centre-noc-engineer-telecommunications\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2F1global-network-operation-centre-noc-engineer-telecommunications"}]}