{"id":3635385,"url":"https://alion.io/job/1life-business-analyst","title":"Business Analyst","company":{"id":2328156,"name":"1Life","domain":"1life.co.za","url":"https://alion.io/company/1life-co-za","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"MCI DirectHire","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-09-16T12:00:00Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-09T18:18:59Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Job Description\nJOB PURPOSE\nPerform investigations and analysis of business ideas, needs and problems, and\ncreate proposals thereof.\nRESPONSIBILITIES\nNeeds Assessment\nUncover emerging issues or needs, identifying potential causes, barriers and key\nstakeholders as well as related issues. Liaise with operational, tactical and\nsupport stakeholders to understand business needs, problems and\nrequirements.\nStakeholder Engagement\nContribute to stakeholder engagement through identifying stakeholders, finding\nout their needs/issues/concern and reacting to these by arranging meetings and\nevents and drafting supporting materials to promote understanding and\ncommitment. Describe business problems and associated solutions using\nindustry standards methods, models and formats to display the results in a\nmanner that is meaningful and accessible by internal customers who commission\nthe work. Maintain fulfilment relationships and translate discussions between\nbusiness and fulfilment areas. Communicate identified improvements to all stakeholders.\nAnalysis of \"As Is\" and \"To Be\"\nDocument \"as is\" and \"to be\" processes and describe the changes required to\nmigrate to the \"to be\" capability to record accurately the change\nrequired. Influence discussions about solutions, projects and initiatives based on\nthe analysis of the relevant business domains.\nBusiness Requirements Identification\nCollect business requirements using a variety of methods such as interviews,\ndocument analysis, workshops, and workflow analysis to express the\nrequirements in terms of target user roles and goals. Identify, measure and\nanalyse business processes. Define value stream mapping in a specific business\narea. Measure process wastes and leakages against benchmark standards.\nImplement approved changes to processes.\nFeasibility Studies\nConduct feasibility studies from a technological and organisational perspective\nand document findings to complete cost-benefit analysis on implementing\nchanges to business processes, products, or business unit structure.\nDocumentation and Back up\nCreate and maintain technical and/or user documentation to a high standard and\nback up files to ensure instant recovery if problems occur. Prepare research\nreports that outline the results of investigation and analysis, and ad-hoc\ncommissioned research.\nPersonal Capability Building\nDevelop own capabilities by participating in assessment and development\nplanning activities as well as formal and informal training and coaching; gain or\nmaintain external professional accreditation where relevant to improve\nperformance and fulfill personal potential. Maintain an understanding of relevant\ntechnology, external regulation, and industry best practices through ongoing\neducation, attending conferences, and reading specialist media.\nBEHAVIORAL COMPETENCIES\nManages Complexity\nMakes sense of complex, high quantity, and sometimes contradictory information\nto effectively solve problems. For example, looks at complex issues from\nmultiple angles; explores issues to uncover underlying issues and root causes.\nsees the main consequences and implications of different options.\nCommunicates Effectively\nDevelops and delivers multi-mode communications that convey a clear\nunderstanding of the unique needs of different audiences. For example,\ndisseminates knowledge, insights, and updates in a polished, precise, and\ncompelling manner. Demonstrates a deep interest in others' comments. Creates\nrich documents and reports.\nPlans and Aligns\nPlans and prioritizes work to meet commitments aligned with organizational\ngoals. For example, outlines clear plans that put actions in a logical sequence;\nconveys some time frames. Aligns own work with relevant workgroups. Takes\nsome steps to reduce bottlenecks and speed up the work.\nOptimises Work Processes\nKnows the most effective and efficient processes to get things done, with a focus\non continuous improvement. For example, uses metrics and benchmarks to\nmonitor accuracy and quality. Takes steps to make methods productive and\nefficient. Promptly and effectively addresses process breakdowns.\n*Action Oriented**\nTakes on new opportunities and tough challenges with a sense of urgency, high\nenergy, and enthusiasm. For example, takes timely action on important or\ndifficult issues. Identifies and pursues new opportunities that benefit the\norganization.\n*Drives Results**\nConsistently achieves results, even under tough circumstances. For example,\nholds self to high standards of performance; sets some challenging goals; wants\nto achieve meaningful results; pursues initiatives/efforts to successful completion\nand closure. Focuses on key goals, even during setbacks and obstacles.\n*Ensures Accountability**\nHolds self and others accountable to meet commitments. For example, tracks\nperformance and strives to remain effective, learning from both successes and\nfailures. Readily takes on challenges or difficult tasks and has reputation for\ndelivering on commitments.\nNimble Learning\nLearns through experimentation when tackling new problems, using both\nsuccesses and failures as learning fodder. For example, swiftly incorporates new\nconcepts and principles into own expertise; skillfully uses these fresh insights to\nsolve problems. Shares learning from own mistakes with others.\n*Being Resilient**\nRebounds from setbacks and adversity when facing difficult situations. For\nexample, has excellent composure and professionalism, even in very difficult\nsituations; acts as a steadying force or role model for others. Skillfully\novercomes obstacles, learns from failures, and uses these lessons to improve\nsubsequent efforts.\nBuilds Networks**\nEffectively builds formal and informal relationship networks inside and outside\nthe organization. For example, draws upon own network to gain insight, build\nsupport, and achieve outcomes. Leverages networks to identify industry experts,\nexplore some best practices, and exchange ideas and knowledge.\nInterpersonal Savvy**\nRelates openly and comfortably with diverse groups of people. For example,\ntakes time to build rapport in meetings; speaks about common interests and\npriorities; shows tact and sensitivity in difficult interpersonal situations. Maintains\nproductive relationships with a wide variety of people and from a range of\nbackgrounds.\nDemonstrates Self-Awareness**\nUses a combination of feedback and reflection to gain productive insight into\npersonal strengths and weaknesses. For example, seeks balanced feedback\nfrom others and is receptive to both positive and constructive views; applies\ninsights from feedback. Knows own strengths and limits and how own style\nimpacts others.\nCustomer Focus**\nBuilds strong customer relationships and delivers customer-centric solutions. For\nexample, keeps in contact with customers to ensure problems are resolved, or to\nimprove customer service. Studies customer feedback and emerging customer\nneeds and uses these to determine some creative new ideas.\nInstills Trust**\nGains the confidence and trust of others through honesty, integrity, and\nauthenticity. For example, demonstrates integrity, upholding professional codes\nof conduct. Instills trust by following through on agreements and commitments\ndespite competing priorities and by being honest and straightforward.\nManages Conflict**\nHandles conflict situations effectively, with a minimum of noise. For example,\nseeks out a variety of opinions and options; maintains an open mind; takes steps\nto ensure conflict remains constructive; avoids polarized or unilateral decisions;\nseeks agreement on critical issues.\nDecision Quality**\nMakes good and timely decisions that keep the organization moving forward. For\nexample, knows when to act independently and when to escalate issues.\nIntegrates various inputs, decision criteria, and trade-offs to make effective\ndecisions. Typically makes good independent decisions.\nBusiness Insight**\nApplies knowledge of business and the marketplace to advance the\norganization's goals. For example, clearly understands how own activities relate\nto critical business drivers. Monitors business news and market changes for\nimpact on the business or on own expertise area; uses this to shape decisions.\nSelf-Development**\nActively seeks new ways to grow and be challenged using both formal and\ninformal development channels. For example, creates a development plan that\nstates clear goals and the tactics to achieve them. Gathers information on where\nto focus. Makes efforts to apply new skills on the job.\nJob Requirements\nEDUCATION\nGeneral Education\nGrade 12/ SAQA Accredited Equivalent (Essential)\nBusiness Analyst Certification/qualification (Essential)\nAgile Methodology (Advantageous)\nLong-term industry related qualification/certification (Advantageous)\nEXPERIENCE\n3 or more years Business Analyst/System Analyst experience (Essential)\nExperience in Business process mapping (Essential)\nExperience in SDLC methodology (Advantageous)\nExperience in Process Re-engineering (Advantageous)\nExperience and exposure in long-term insurance industry (Advantageous)\nADDITIONAL INFORMATION\n*SAQA Accredited Equivalent - it is the onus of the applicant to provide 1Life and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. *Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognised qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable). As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.","description_format":"text","description_chars":9900,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Property & Casualty Insurance","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-02T21:00:15Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.567,"p_room":0.35,"age_days":53,"expected_fill_days":26,"reasons":["conf:2","win:tail"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/1life-business-analyst","json_url":"https://alion.io/job/1life-business-analyst.json","meta":{"generated_at":"2026-11-09T22:42:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12581,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2328156},"rest":"https://alion.io/mcp/rest/get_company?id=2328156"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2F1life-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2F1life-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2F1life-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/1life-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2F1life-business-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3635385}},{"tool":"search_jobs","arguments":{"company":"1life.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3635385},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}