{"id":3803277,"url":"https://alion.io/job/1life-hr-consultant","title":"HR Consultant","company":{"id":2328156,"name":"1Life","domain":"1life.co.za","url":"https://alion.io/company/1life-co-za","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"MCI DirectHire","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-10T06:52:35Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T12:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T05:12:41Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Description\nABOUT THE COMPANY\n1Life is the holding company of some of South Africa’s leading financial service\nproviders. Our portfolio includes short-term insurers, a long-term insurer, health\ninsurance as well as an insurance and personal finance comparison platform.\nWe’re pioneers with a hunger for best, bringing customer-focused innovation and\nservice excellence to the financial services industry. We’re an undivided team of\ndiverse thinkers and doers who believe in leading through technology and\npushing past their limits.\nJOB PURPOSE\nTo partner operationally and contribute to the accomplishment of the companies\nobjectives, through providing line managers and employees with HR guidance,\nwhilst maintaining accountability of effective delivery of HR services.\nRESPONSIBILITIES\nHR Frameworks and Tools\nIn collaboration with centres of excellence, draft HR frameworks and tools within\nan area of expertise, ensuring compliance with specified design principles,\ninternal policies, and external legal requirements.\nPromote HR programs to create an efficient and conflict free workplace.\nStakeholder Engagement\nUnderstand business operational models, business structures, process and\nprocedures in order to give sound business advice to all stakeholders.\nProvide feedback to Centres of Expertise about HR solution effectiveness.\nCollaborate with Centres of Expertise to create innovative solutions.\nFocus on consultative support and HR solution delivery.\nHR Data Analytics and Insights\nGather, analyse and interpret HR data; identify key trends and contribute to the\ncreation of HR insights that enable the diagnosis of business issues, enhancement of employee engagement, and/or improvement of business performance. Present accurate data reports in monthly forums.\nPolicy Development & Implementation\nWork within established procedures to achieve specified goals.\nAdvising management on the administration of human resources policies and\nprocedures and the risk thereof.\nRegulatory & Compliance Management\nUnderstand, interpret and apply HR policies and procedures as well as all\nrelevant Labour Relations Acts in order to ensure organisational statutory\ncompliance.\nConducting audits of HR activities to ensure compliance.\nProvide guidance to business on employee relations processes, in collaboration\nwith the relevant specialists.\nInvestigate all kinds of incidents and reports, and provide expert advice.\nInformation and Business Advice\nResolving complex queries from various business units by providing the relevant\nguidance and advice on policies and/or procedures, referring the most complex\nissues to the centres of excellence.\nOrganisational Capability Building\nConduct training sessions with relevant stakeholders in the business in terms of\nthe identified specific business needs.\nPersonal Capability Building\nDevelop own capabilities by participating in assessment and development\nplanning activities as well as formal and informal training and coaching; gain or\nmaintain external professional accreditation where relevant to improve\nperformance and fulfill personal potential.\nKeep abreast with new trends and advancements in the human resources field\nand understand external regulation, and industry best practices through ongoing\neducation.\nHR Data Management\nAccurately collate and maintain HR Data.\nBEHAVIORAL COMPETENCIES\nCommunicates Effectively\nDevelops and delivers multi-mode communications that convey a clear\nunderstanding of the unique needs of different audiences. For example, listens\nattentively and takes an interest. Keeps others well informed; conveys\ninformation clearly, concisely, and professionally when speaking or writing.\nAction Oriented\nTakes on new opportunities and tough challenges with a sense of urgency, high\nenergy, and enthusiasm. For example, takes timely action on important or\ndifficult issues. Identifies and pursues new opportunities that benefit the\norganisation.\nEnsures Accountability\nHolds self and others accountable to meet commitments. For example, accepts\nresponsibility for own work, both successes and failures. Handles fair share and\ndoes not make excuses for problems. Usually meets commitments to others.\nBalances Stakeholders\nAnticipates and balances the needs of multiple stakeholders. For example,\nensures that own efforts meet the needs and requirements of internal and\nexternal stakeholders. Works to identify all relevant issues and satisfy the\ninterests of multiple stakeholders during the decision-making process.\nBusiness Insight\nApplies knowledge of business and the marketplace to advance the\norganisation's goals. For example, clearly understands how own activities relate\nto critical business drivers. Monitors business news and market changes for\nimpact on the business or on own expertise area; uses this to shape decisions.\nPlans and Aligns\nPlans and prioritises work to meet commitments aligned with organisational\ngoals. For example, outlines clear plans that put actions in a logical sequence;\nconveys some time frames. Aligns own work with relevant workgroups. Takes\nsome steps to reduce bottlenecks and speed up the work.\nBeing Resilient\nRebounds from setbacks and adversity when facing difficult situations. For\nexample, is calm and professional in difficult situations; continues to work toward objectives. Overcomes obstacles without becoming discouraged; draws lessons from failures. Recovers from setbacks and adversity.\nManages Conflict\nHandles conflict situations effectively, with a minimum of noise. For example,\nseeks out a variety of opinions and options; maintains an open mind; takes steps\nto ensure conflict remains constructive; avoids polarised or unilateral decisions;\nseeks agreement on critical issues.\nInterpersonal Savvy\nRelates openly and comfortably with diverse groups of people. For example,\ntakes time to build rapport in meetings; speaks about common interests and\npriorities; shows tact and sensitivity in difficult interpersonal situations. Maintains\nproductive relationships with a wide variety of people and from a range of\nbackgrounds.\nManages Complexity\nMakes sense of complex, high quantity, and sometimes contradictory information\nto effectively solve problems. For example, quickly determines the most critical\ndata and focuses analysis there; recognises even subtle symptoms that indicate\nproblems; probes deeply for root causes; uses systematic problem-solving\nmethods. well.\nSKILLS\nEmployee Relations\nUse comprehensive knowledge and skill and guide and train others to make sure\nthat the organisation manages its employee relations within a clear framework\nthat embodies corporate values and policies, while also complying with all legal\nrequirements.\nPolicy and procedures\nUse comprehensive knowledge and skills and guide and train others to develop,\nmonitor, interpret and understand policies and procedures, while making sure\nthey match organisational strategies and objectives.\nPlanning and Organising\nProvide technical guidance when required to plan, organise, prioritise and\noversee activities to efficiently meet business objectives.\nAction Planning\nProvide technical guidance when required to develop appropriate plans or\nperform necessary actions based on recommendations and requirements.\nProject Management\nProvide technical guidance when required to manage projects and/or programs\nwithin desired cost, time and quality parameters.\nVerbal and Written Communication\nUse clear and effective verbal and written communication skills and provide\ntechnical guidance when required to express ideas, requesting actions and\nformulating plans or policies.\nHuman resources systems and tools\nApply concepts of knowledge / skill without requiring supervision; also able to\nprovide technical guidance when required.\nData Collection and analysis\nProvide technical guidance when required to analyse data trends for use in\nreports to help guide decision making.\nComputer skills\nSupport business processes by understanding and effectively using standard\noffice equipment and standard software packages, while providing technical\nguidance as needed.\nAssessment\nProvide technical guidance when required to analyse data from multiple sources\nto draw appropriate conclusions and make suitable recommendations.\nBusiness Requirements Analysis\nProvide technical guidance when required to analyse the business requirements\nthat HR solutions must meet.\nPresentation skills\nCommunicate with other people without and provide technical guidance when\nrequired to speak in a clear, concise and compelling manner.\nAttention to detail\nApply concepts of knowledge / skill and also able to provide technical guidance\nwhen required.\nCompliance\nProvide technical guidance when required to achieve full compliance with\napplicable rules and regulations in management and/or operations.\nData Management\nProvide technical guidance when required to acquire, organise, protect and\nprocess data to fulfill business objectives.\nLearning and Talent Development\nMotivate all employees to learn, grow and develop so that they can obtain the\nknowledge and experience they need to help the organisation reach its goals.\nCommercial Acumen\nApply understanding of the business environment and objectives to develop\nsolutions.\nJob Requirements\nEDUCATION\nGeneral Education\nGrade 12/ SAQA Accredited Equivalent (Essential)\nHR related qualification or studying towards it (Essential)\nDegree in HR (Advantageous)\nEXPERIENCE\nGeneral Experience\n3 or more years experienced practitioner able to work unsupervised (Essential)\nKnowledge and experience in HR processes / LRA (Essential)\nHR Administration knowledge (Essential)\nCall Centre Environment experience will be advantageous.\nADDITIONAL INFORMATION\n*SAQA Accredited Equivalent - it is the onus of the applicant to provide 1Life and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. *Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognised qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable). As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. 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