{"id":1331241,"url":"https://alion.io/job/20four7va-i-cpt-0033-ai-ml-developer","title":"I-CPT-0033: AI & ML Developer","company":{"id":3832646,"name":"20four7VA","domain":"20four7va.com","url":"https://alion.io/company/20four7va","size_band":"501-1000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-01T05:45:00Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":null,"employment_type":"part_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"BERT","optional":false},{"name":"Claude","optional":false},{"name":"Django","optional":false},{"name":"Embeddings","optional":false},{"name":"Flask","optional":false},{"name":"Freshdesk","optional":false},{"name":"GDPR","optional":false},{"name":"GPT-4","optional":false},{"name":"HIPAA","optional":false},{"name":"Hugging Face","optional":false},{"name":"ITSM","optional":false},{"name":"LangChain","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"MySQL","optional":false},{"name":"NER","optional":false},{"name":"NLP","optional":false},{"name":"OpenAI","optional":false},{"name":"Perplexity","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"PyTorch","optional":false},{"name":"React.js","optional":false},{"name":"Reinforcement Learning","optional":false},{"name":"Rest API","optional":false},{"name":"Sentiment Analysis","optional":false},{"name":"ServiceNow","optional":false},{"name":"Slack","optional":false},{"name":"TensorFlow","optional":false},{"name":"Tokenization","optional":false},{"name":"Transformers","optional":false},{"name":"WhatsApp","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-06-22T09:50:47Z","employer_posted_date":"2026-06-22","last_verified_at":"2026-10-01T16:21:54Z","board_verified":true,"closed_at":null,"days_open":101,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":100},"description":"APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process-including the Final Interview-or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing.\nLog in using your 20four7VA-issued email address to access the portal.\nIf you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.\nQuick Tip: Upload your resume first-this will automatically populate most of the fields in the application form. Let the magic happen!\nIf you're interested in this opportunity, click APPLY TO POSITION to proceed.\n********************************************************************\nTitle: Independent Contractor - AI & ML Developer (Remote).\nAbout 20four7VA\n20four7VA is a global leader in providing virtual staffing solutions. We are expanding our technology team to integrate AI-driven automation into customer support and ticketing systems. We are seeking a skilled AI & ML Developer with expertise in NLP, chatbot development, and intelligent automation.\n\nWork Hours: 20 hrs/week (potential to go full-time)\nSchedule: 9:30 AM - 2:30 PM EST (Flexi, preferably weekdays)\nKey Responsibilities\n1. Natural Language Processing (NLP) & AI Model Development\nDesign and develop NLP models for chatbots, sentiment analysis, and document processing.\n\nImplement text classification, named entity recognition (NER), summarization, and translation.\n\nFine-tune and deploy pre-trained LLMs (e.g., GPT-4, BERT, LLaMA, T5).\n\n2. AI-Powered Chatbot Development\nBuild and deploy intelligent chatbots for customer support and ticketing automation.\n\nImplement intent recognition, entity extraction, and context-aware dialogue flows.\n\nIntegrate chatbots with WhatsApp, Slack, MS Teams, and WebChat.\n\nEnable multi-turn conversations and proactive AI-driven responses.\n\n3. Ticketing System Optimization\nDevelop AI models for ticket categorization, prioritization, and auto-routing.\n\nImplement AI-powered auto-response generation for FAQs.\n\nApply reinforcement learning for optimizing resolution workflows.\n\n4. Data Processing & Annotation\nPreprocess and clean ticketing logs, chat transcripts, and emails.\n\nApply tokenization, lemmatization, and embeddings for improved NLP accuracy.\n\nEnhance supervised models through dataset labeling and annotation.\n\n5. API & System Integration\nBuild APIs for AI-driven chatbot and ticketing automation.\n\nIntegrate with CRMs and ITSM tools (e.g., ServiceNow, Zendesk, Freshdesk).\n\nCreate real-time NLP analytics dashboards for chatbot performance tracking.\n\n6. AI Model Optimization & Evaluation\nConduct A/B testing, hyperparameter tuning, and model benchmarking.\n\nApply evaluation metrics (F1-score, BLEU, ROUGE, perplexity).\n\nOptimize for low-latency, real-time interactions.\n\n7. Research & Continuous Improvement\nStay updated with the latest in LLMs, generative AI, and conversational AI.\n\nExperiment with Gemini, Claude, Mistral, and other cutting-edge models.\n\nContribute to innovation in AI-driven automated support systems.\n\n8. Security, Compliance & Ethics\nEnsure compliance with GDPR, CCPA, HIPAA (where applicable).\n\nImplement bias detection, fairness, and ethical AI practices.\n\nSecure models against adversarial attacks and vulnerabilities.\n\n9. Collaboration & Documentation\nWork with IT, customer support, and automation teams.\n\nDocument architectures, workflows, and training pipelines.\n\nConduct internal training sessions for teams on AI automation tools.\n\nTechnologies & Tools\nProgramming: Python, Django, Flask\n\nAI/ML: OpenAI API, Hugging Face Transformers, TensorFlow, PyTorch\n\nFrontend/Integration: React, REST APIs, Webhooks\n\nDatabases: MySQL, MongoDB, PostgreSQL\n\nPlatforms: NLP/Conversational AI platforms (Dialogflow, Rasa, LangChain, etc.)\n\nPreferred Experience\nAI-powered chat-based support systems.\n\nAutomated ticketing workflows using ML.\n\nHands-on experience with large-scale chatbot deployments.\n\nExposure to enterprise-level CRM/ITSM integrations.\n\nWhy Join Us?\nOpportunity to steer AI innovation in global support systems.\n\nFlexible schedule with potential to grow into full-time role.\n\nCollaborative remote-first culture with focus on automation, innovation, and impact.","description_format":"text","description_chars":4266,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-27T09:54:24Z"}],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.161,"p_room":0.28,"age_days":100,"expected_fill_days":12,"reasons":["conf:9","agency","win:tail","crowd:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/20four7va-i-cpt-0033-ai-ml-developer","json_url":"https://alion.io/job/20four7va-i-cpt-0033-ai-ml-developer.json","meta":{"generated_at":"2026-10-02T03:12:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4392,"day_limit":5000,"remaining_today":608,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}