{"id":3080825,"url":"https://alion.io/job/21k-school-sales-trainer","title":"Sales Trainer","company":{"id":2773667,"name":"21K School","domain":"21kschool.com","url":"https://alion.io/company/21kschool","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Education","role_family":"Education","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":734},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Post-training","optional":false}],"status":"live","first_seen_at":"2026-08-12T06:18:30Z","employer_posted_date":"2026-08-12","last_verified_at":"2026-10-27T13:40:54Z","board_verified":true,"closed_at":null,"days_open":76,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":76},"description":"Role: Sales Trainer\nLocation: Bangalore, India (Work from Office)\nDepartment: Sales & Admissions\nEmployment Type: Full-Time\nExperience: 5-6 Years\nAbout 21K School\n21K School is Asia’s leading online school, delivering world-class education to students across multiple geographies through a flexible and technology-driven learning model. Our mission is to make high-quality schooling accessible to learners regardless of location while\nensuring academic excellence and meaningful parent engagement. As our admissions and revenue teams continue to scale, building a strong and consistent sales capability is critical to driving conversions, improving customer engagement, and achieving revenue targets.\nAbout the Role:\nWe are looking for an experienced Sales Trainer to design and deliver effective training programs for our admissions and sales teams.\nThe role will focus on sales onboarding, product training, communication skills, sales techniques, objection handling, call quality, and continuous performance coaching. The Sales Trainer will work closely with sales leadership to identify skill gaps and build training interventions that directly contribute to improved conversion and revenue performance.\nThe ideal candidate should have strong hands-on experience in sales training, coaching, call audits, and performance improvement, preferably within EdTech, Education, B2C, Inside Sales, or a high-volume sales environment.\nKey Responsibilities:\n1. Sales Training & Development\nDesign and deliver training programs for new and existing sales teams.\nConduct structured onboarding programs for new sales hires.\nTrain teams on sales processes, customer engagement, product knowledge, and sales techniques.\nDevelop training modules, presentations, role plays, activities, and assessments.\nConduct refresher and upskilling sessions based on business requirements.\n2. Sales Skills & Conversion Training\nTrain sales teams on consultative selling and effective sales conversations.\nCoach teams on probing, need identification, pitching, and closing techniques.\nDevelop strong objection-handling and negotiation capabilities.\nTrain counsellors on creating urgency and effectively communicating product value.\nImprove conversion through structured sales coaching interventions.\n3. Call Audits & Quality Improvement\nConduct regular call audits to assess sales conversations and customer handling.\nIdentify gaps in communication, pitch quality, product knowledge, and objection handling.\nProvide actionable feedback and individual coaching to sales representatives.\nTrack recurring quality issues and create targeted training interventions.\nWork with sales managers to improve overall call quality and conversion performance.\n4. Performance Coaching\nAnalyse individual and team performance to identify training requirements.\nConduct one-on-one coaching sessions for underperforming team members.\nWork with Sales Managers and Team Leads to create improvement plans.\nMonitor the effectiveness of training through post-training performance metrics.\nContinuously identify opportunities to improve sales productivity and conversion.\n5. Product & Process Training\nDevelop strong understanding of 21K School's programs, offerings, admission process, and customer journey.\nTrain sales teams on product positioning and communicating key value propositions.\nEnsure teams are aligned with updated sales processes, policies, and communication standards.\nConduct regular knowledge checks and assessments.\n6. Training Content & Reporting\nCreate and maintain training materials, SOPs, sales scripts, and learning resources.\nMaintain training calendars and track completion and participation.\nPrepare regular reports on training effectiveness and team performance.\nMeasure training impact through metrics such as conversion, productivity, call quality, and sales performance.\n7. Cross-Functional Collaboration\nWork closely with Sales Managers, Team Leads, HR, and Revenue Leadership to identify capability gaps.\nCollaborate with leadership to align training programs with business and revenue goals.\nSupport new product, process, or campaign launches through focused sales training.\nProvide insights to sales leadership based on call audits and training observations.\nSelection Criteria:\n1. Education\nBachelor's degree in Business Administration, Management, Marketing, or a related field.\nRelevant sales training certifications will be an added advantage.\n2. Experience\n4-6 years of experience in Sales Training, Sales Coaching, L&D, or Sales Enablement.\nStrong hands-on experience training Inside Sales / B2C / Admissions / Counselling teams.\nExperience in EdTech, Education, SaaS, BPO, or high-volume sales environments is preferred.\nPrior experience conducting call audits and performance coaching is highly preferred.\nExperience working with sales teams and sales leadership is required.\n3. Skills & Expertise\nStrong knowledge of sales techniques, consultative selling, and objection handling.\nExcellent communication and presentation skills.\nStrong coaching and mentoring capabilities.\nAbility to conduct effective role plays and practical sales simulations.\nGood understanding of sales metrics and conversion funnels.\nStrong analytical and problem-solving skills.\nProficiency in MS PowerPoint, Excel/Google Sheets, and training tools.\n4. Professional Attributes\nConfident and engaging trainer with strong facilitation skills.\nHigh ownership and ability to work in a fast-paced sales environment.\nStrong interpersonal and stakeholder management skills.\nData-driven approach to identifying and solving performance gaps.\nAbility to influence and motivate sales teams.\nStrong attention to detail and follow-through.\nComfortable working from the office and closely with sales teams.","description_format":"text","description_chars":5762,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","STEM Education"],"lifecycle":[{"event":"open","at":"2026-10-22T12:11:07Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.597,"p_room":0.28,"age_days":75,"expected_fill_days":35,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/21k-school-sales-trainer","json_url":"https://alion.io/job/21k-school-sales-trainer.json","meta":{"generated_at":"2026-10-27T17:24:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7012,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2773667},"rest":"https://alion.io/mcp/rest/get_company?id=2773667"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2F21k-school-sales-trainer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2F21k-school-sales-trainer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2F21k-school-sales-trainer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/21k-school-sales-trainer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2F21k-school-sales-trainer"}]}