{"id":3798436,"url":"https://alion.io/job/28stone-consulting-l3-application-support-specialist","title":"L3 Application Support Specialist","company":{"id":671626,"name":"28Stone Consulting","domain":"28stone.com","url":"https://alion.io/company/28stone","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["CR"],"hiring_countries_total":1,"salary":{"min":25,"max":35,"currency":"USD","period":"hour","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-11-05T10:27:39Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T12:29:00Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"28Stone is a full service custom solutions firm. We offer a wide range of services - from ‘tip of the spear’ advisory, application design, system architecture to implementation, testing and deployment.\nWe partner with the world’s leading financial institutions to design and build robust financial applications that improve their business performance while reducing system risk, cost and time to market.\nWe develop technology of value: we are proud of our proven track record of delivering quality results and the trust our clients place in us with ongoing, repeat engagements.\nYour Impact Zone:\nImplementing pre-release and post-deployment verifications\nIntegrating with Rundeck or Azure DevOps for application deployment\nImplementing application control solutions (start/stop scripts)\nIntegrating with monitoring solutions (OpsRamp, Grafana, Splunk, etc.)\nSupporting annual DR/BCP testing requirements\nProvisioning and setup of new servers\nSupporting user authentication and authorization processes and workflows\nConfiguring authentication, Service Accounts, etc.\nFollowing up on production incidents and problem tickets\nTroubleshooting trading and market data production issues\nRecommending and implementing infrastructure improvements\nWorking knowledge of python scripting\nRequirements\nFamiliar with Linux: command line, standard file editing/searching/manipulation, shell scripting, etc.\nWorking knowledge of relational databases and SQL: understanding of tables, views, indexes; how to query and modify data; query performance/optimization\nWorking experience with job automation tools such as Tidal, Autosys, Control-M, etc.\nGood communication skills, able to: express concerns/risks, document and communicate corrective and preventative action plans to stakeholders, etc.\nMethodical approach to problem solving and incident management\nAble to define and document operational procedures and runbooks\nFamiliarity with release packaging and deployment: rundeck, ansible, etc.\nUnderstanding of SDLC and Agile frameworks.\nKey Qualities:\nIndustry experience - Enthusiasm to learn regulatory and trading workflows.\nTakes ownership and drives solutions to completion.\nAmenable to shift gears on Regulatory Ops business priorities.\nAbility to multitask and troubleshoot L3 Support during NY hours.\n\nBenefits\nEmployment Details:\nThis is a contractor position only (C2C).\nCompensation ranges from $25-35 per hour based on experience and qualifications. \nWe are flexible and take an individualized approach with each candidate we meet, so we encourage you to apply even if you do not meet every listed requirement.\nOnly candidates who have the right to work in Costa Rica are considered for this position.","description_format":"text","description_chars":2700,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Costa Rica","iso":"CR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-05T10:27:39Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":27,"reasons":["conf:2","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/28stone-consulting-l3-application-support-specialist","json_url":"https://alion.io/job/28stone-consulting-l3-application-support-specialist.json","meta":{"generated_at":"2026-11-11T17:23:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33137,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":671626},"rest":"https://alion.io/mcp/rest/get_company?id=671626"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2F28stone-consulting-l3-application-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2F28stone-consulting-l3-application-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2F28stone-consulting-l3-application-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/28stone-consulting-l3-application-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2F28stone-consulting-l3-application-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3798436}},{"tool":"search_jobs","arguments":{"company":"28stone.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3798436},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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