{"id":1173385,"url":"https://alion.io/job/2c2p-content-specialist","title":"Executive, Operations Support","company":{"id":49560,"name":"2C2P","domain":"2c2p.com","url":"https://alion.io/company/2c2p","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":41,"ghost_share":0.341,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":93,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"closed","first_seen_at":"2026-09-24T09:22:37Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-06T05:09:53Z","board_verified":false,"closed_at":"2026-10-06T05:09:53Z","days_open":11,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":11},"description":"Working Location: 100% onsite, Bangsar South, Kuala Lumpur Malaysia\nWe are looking for a hands-on Merchant Operations Support focusing on merchant onboarding, Merchant ID applications, and payment account setup. You will be coordinate with acquiring banks, ensure merchant configurations meet requirements, and work with Fraud, Finance, and Accounting teams on transaction investigations. You’ll also handle Level 1 merchant queries and support daily operational tasks.\nResponsibilities\nSubmit applications for new Merchant ID to acquiring banks and follow up application status\nSetup new bank merchant profiles and Merchant Plug-in for payment gateway\nSetup new merchant accounts accordingly to the business on-boarding requirement & parameters\nProvide help for fraud/finance/accounting team about the transactions related investigation\nOther common tasks for the day-to-day operations\nManage level 1 merchant queries (non-technical)\nRequirements\nBachelor's Degree in Business, Finance, IT, or a related field.\n1-2 years in FinTech, e-commerce, or payment gateway operations.\nFamiliar with Merchant IDs (MIDs), acquiring bank processes, and online transaction flows.\nProficient in Microsoft Excel or Google Sheet with strong analytical skills for transaction investigations.\nDetail-oriented, organized, and able to handle Level 1 merchant queries.\nWe offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.\nInterested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.\nPlease consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates' information: https://2c2p.com/candidate-privacy-notice.\nBy submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.","description_format":"text","description_chars":2236,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-24T09:22:37Z"},{"event":"close","at":"2026-10-06T05:09:53Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/2c2p-content-specialist","json_url":"https://alion.io/job/2c2p-content-specialist.json","meta":{"generated_at":"2026-10-11T19:02:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5423,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49560},"rest":"https://alion.io/mcp/rest/get_company?id=49560"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2F2c2p-content-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2F2c2p-content-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2F2c2p-content-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/2c2p-content-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2F2c2p-content-specialist"}]}