{"id":2453501,"url":"https://alion.io/job/2i-we-test-you-impress-account-manager","title":"Account Manager","company":{"id":2222555,"name":"2i. We test. You impress","domain":"2itesting.com","url":"https://alion.io/company/2itesting","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":111000,"period":"year","method":"role_country_seniority_unknown","sample_n":552},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-13T11:50:22Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-02T14:25:00Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Job Title: Account Manager\nLocation: London/South (Hybrid)\nRole Type: Permanent\nClearance: SC eligible\nWho we are?\nWe're the largest pure play Quality Engineering consultancy in the UK.\nOver the past 6 years, we've redefined what quality and testing look like at 2i and to our clients. Born from a desire to view quality holistically across the entire SDLC, our Quality Engineers (QEs) are at the heart of delivering world-class consultancy services.\n\nWhy Us?\nProudly certified as a \"Great Place to Work\", 2i are the chosen employer of around 300 QEs, and we're continuing our growth.\n\nWhat we're looking for…\nWe're looking for people who let curiosity lead them. We don't expect to have a team of \"experts\". What we do expect is for #Team2i to be...\nInquisitive\nOpen to challenge and be challenged\nTaking initiative\nAccountable\nYou'll be someone who enjoys building lasting client relationships, understands the commercial drivers behind successful partnerships, and takes pride in helping clients realise value. You'll be comfortable working with senior stakeholders, collaborating across teams and identifying opportunities to develop existing accounts.\n\nAbout the Role\nWe're looking for an experienced Account Manager to own the relationships and commercial health of a portfolio of 2i clients.\nYou'll act as the primary point of contact for your accounts, building long-term partnerships with senior client stakeholders and ensuring they continue to realise value from our services. Working closely with Delivery, Sales, Operations and Consulting & Solutions, you'll help develop existing accounts, identify opportunities for growth and ensure client relationships remain productive and commercially successful.\nThis isn't a traditional sales role. It's about taking ownership of client relationships, understanding their needs, identifying opportunities to grow our partnerships and applying a commercial mindset to account management.\nYou'll oversee account plans, monitor revenue and margins, support commercial negotiations and work collaboratively with delivery teams to maintain client confidence and satisfaction. You'll also help demonstrate the value 2i brings to clients through regular account reviews, value reporting and client advocacy.\nThe role offers hybrid working but, given the nature of our clients, would suit someone based in London/South who is happy to travel to client offices around 2-3 days per week.\n\nYou'll need to be...\nExperienced in account management, with a track record of building and maintaining long-term client relationships.\nExperienced in the public sector, with an understanding of its clients, stakeholders and commercial environment.\nConfident engaging with and influencing senior client stakeholders, including executive sponsors.\nCommercially minded, with experience developing existing accounts and identifying opportunities for organic growth.\nExperienced in account planning, including revenue and margin forecasting, account performance reporting and improvement planning.\nComfortable supporting commercial negotiations, contract discussions and work-order processes.\nExperienced in managing multiple accounts, balancing competing priorities and maintaining excellent attention to detail.\nConfident managing client escalations, working with internal teams to resolve issues and maintain client confidence.\nAble to monitor account performance against client objectives and communicate progress clearly to internal and external stakeholders.\nExperienced in demonstrating client value through account reviews, ROI reporting or similar value-based reporting.\nComfortable working collaboratively across Delivery, Sales, Operations and Consulting & Solutions, understanding the different responsibilities of each team.\nFamiliar with the client service lifecycle, from onboarding and ongoing engagement through to service exit and transition.\nExperienced in CRM systems such as Salesforce or NetSuite, with good working knowledge of Microsoft Office, particularly Excel.\nA confident communicator with excellent listening, presentation, negotiation and relationship-building skills.\nProactive, organised and accountable, with the ability to identify risks, solve problems and take ownership of outcomes.\nDue to the nature of our clients, you'll also need to be eligible for Security Clearance (SC).\n\nWhat we can offer you...\nLeadership pathways tailored to your personal and professional development, providing clear direction for your career at 2i.\n26 days annual leave, plus the option to buy or sell up to five additional days.\nPrivate Healthcare alongside a range of wellbeing benefits, including gym memberships, counselling services and Cycle to Work schemes.\nAnnual performance bonus.\nFlexible hybrid working.\nThe opportunity to work alongside talented people across 2i, building meaningful client partnerships and contributing to the continued growth of the business.\n\nWhat if you're a partial fit?\nCurious? We'd love to hear from you.\nWe don't believe in the \"perfect\" hire. What we do believe in is building diverse teams with different perspectives, backgrounds and experiences. If you're passionate about building client relationships, enjoy the commercial side of account management and are excited by the opportunity to develop long-term partnerships, we'd encourage you to apply, even if you don't meet every requirement.","description_format":"text","description_chars":5383,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Gym membership","Hybrid work","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Software Testing & QA"],"lifecycle":[{"event":"open","at":"2026-10-13T15:28:51Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.514,"p_room":0.55,"age_days":19,"expected_fill_days":14,"reasons":["conf:0","win:tail"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/2i-we-test-you-impress-account-manager","json_url":"https://alion.io/job/2i-we-test-you-impress-account-manager.json","meta":{"generated_at":"2026-11-02T15:32:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21572,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2222555},"rest":"https://alion.io/mcp/rest/get_company?id=2222555"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2F2i-we-test-you-impress-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2F2i-we-test-you-impress-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2F2i-we-test-you-impress-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/2i-we-test-you-impress-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2F2i-we-test-you-impress-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2453501}},{"tool":"search_jobs","arguments":{"company":"2itesting.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2453501},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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