{"id":3488485,"url":"https://alion.io/job/2innovate-technical-operations-specialist","title":"Technical Operations Specialist","company":{"id":4420160,"name":"2innovate","domain":"2innovateit.com","url":"https://alion.io/company/2innovateit","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buenos Aires, Argentina"],"countries":["AR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"FinOps","optional":false},{"name":"GCP","optional":false}],"status":"live","first_seen_at":"2026-09-02T00:00:00Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-11-10T15:30:22Z","board_verified":true,"closed_at":null,"days_open":69,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":69},"description":"¡Buscamos a nuestro próximo Technical Operations Specialist!\nSúmate a un equipo protagonista en este viaje de transformar la industria financiera, generando experiencias de alto valor de la mano de Frame Banking, nuestra plataforma de pagos cloud-native que permite a clientes a nivel global crear nuevos modelos de negocio, desarrollar ecosistemas transaccionales y generar eficiencias.\nHoy queremos sumar a un Technical Operations Specialistcon orientación al cliente, la excelencia operativa y la mejora continua. Buscamos una persona con sólido conocimiento técnico, capacidad de análisis y visión integral para garantizar la continuidad de los servicios, optimizar recursos y articular eficazmente con equipos internos y clientes.\nTu misión:\nGarantizar la continuidad operativa y disponibilidad de los servicios, optimizando el uso de los recursos tecnológicos y los costos asociados, tanto en las cuentas de clientes como en las cuentas internas. Ser un referente técnico capaz de conectar las necesidades del cliente con los distintos equipos de Operaciones, Tecnología, Arquitectura y Seguridad.\n¿Qué valoramos?\nExcluyentes:\nExperiencia en AWS y/o GCP.\nExperiencia de 5+ años en Operaciones, Cloud, Infrastructure, Service Operations o roles afines.\nExperiencia de 5+ años en la industria tecnológica, financiera o fintech.\nConocimientos en alta disponibilidad, microservicios, disaster recovery, backups y continuidad operativa.\nExperiencia en gestión de SLAs, KPIs e incidentes técnicos.\nConocimientos en seguridad de infraestructura cloud y buenas prácticas de compliance tecnológico.\nDeseables (suman, no excluyen):\nAdministración y monitoreo de infraestructura y ambientes productivos.\nConocimientos de FinOps y optimización de costos en cloud.\nPrincipales responsabilidades:\nMantener un relacionamiento técnico cercano con los clientes, construyendo vínculos basados en confianza y transparencia.\nCoordinar la gestión operativa entre los distintos niveles y equipos: N1, N2, N3 Producto, DBA y FrameOps.\nArticular con Arquitectura, Tecnología y Seguridad para garantizar soluciones robustas y alineadas a los estándares de la organización.\nLiderar iniciativas orientadas a asegurar la alta disponibilidad y continuidad operativade la plataforma.\nCoordinar respuestas ante incidentes y situaciones críticas, minimizando riesgos e impacto en el servicio.\nAnalizar y optimizar continuamente el consumo de recursos tecnológicos y los costos de infraestructura.\nIdentificar oportunidades de mejora en ambientes productivos y proponer soluciones sostenibles y eficientes.\nHabilidades blandas:\nFoco en el cliente, con relaciones de confianza y comunicación asertiva bajo presión.\nArticulación transversalentre equipos técnicos y funcionales.\nOrientación a resultados, con foco en continuidad operativa y cumplimiento de SLAs.\nPensamiento crítico y analíticopara identificar riesgos y oportunidades de mejora.\nLo que te ofrecemos:\n20 días de tiempo libre\nDía libre en tu cumpleaños\nDesarrollo continuo y capacitaciones en nuestra plataforma online\nPrograma de referidos con incentivos\nInteracción con clientes internacionales\nSer parte de una empresa global en crecimiento, con grandes desafíos y oportunidades","description_format":"text","description_chars":3216,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-29T22:31:25Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long 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