{"id":3748142,"url":"https://alion.io/job/3500-square-configurationchange-enablement-specialist","title":"Configuration/Change Enablement Specialist","company":{"id":4458797,"name":"3500 Square","domain":"3500square.com","url":"https://alion.io/company/3500-square","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Puerto Rico"],"countries":["PR"],"hiring_countries":["US","PR"],"hiring_countries_total":2,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure DevOps","optional":false},{"name":"Configuration Management","optional":false},{"name":"ITSM","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Microsoft Project","optional":false},{"name":"Power BI","optional":false},{"name":"ServiceNow","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2025-07-17T07:49:00Z","employer_posted_date":"2025-07-17","last_verified_at":"2026-11-10T07:58:16Z","board_verified":true,"closed_at":null,"days_open":481,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":480},"description":"Configuration/Change Enablement Specialist\nLocation: Remote - Available across U.S. and Puerto Rico\nClearance Level: Public Trust (ADP/IT-II); Tier 1 Investigation\nCitizenship: U.S. Citizenship required\nSummary\nWe are seeking candidates for a potential opportunity as Configuration/Change Enablement Specialist to support enterprise infrastructure operations in a dynamic federal environment. This role plays a critical part in managing the lifecycle of Configuration Items (CIs), maintaining Configuration Management Database (CMDB) integrity, and supporting efficient and secure change management practices across DHA’s IT systems.\nKey Responsibilities\nDocument and track the approval, deployment, and configuration of all infrastructure CIs within the ITSM system to maintain accurate baselines.\n\nOperate and maintain the CMDB to support automation, reporting, and process improvements.\n\nCreate dashboards to visualize change metrics, schedules, and status reporting.\n\nDeliver CI data to stakeholders and government leads in real-time using the CMDB.\n\nEnsure 100% of qualified changes are recorded in the CMDB and properly baselined.\n\nTrain change coordinators on CMDB usage and change request procedures.\n\nConduct configuration audits and assess unauthorized changes.\n\nSupport CAB processes, documentation, agendas, minutes, and post-implementation reviews.\n\nManage change-related documentation and version control in knowledge management repositories.\n\nDevelop CM plans, policies, templates, and process flows.\n\nPreferred Tools & Technologies\nITSM/CMDB platforms (e.g., ServiceNow, BMC Remedy)\n\nMicrosoft Office Suite and reporting tools\n\nDashboard and diagramming tools (e.g., Visio, Power BI)\n\nDoD Configuration Management frameworks\n\nMinimum Qualifications\nExperience with configuration/change management in an enterprise IT environment.\n\nFamiliarity with CMDB operation and audit practices.\n\nAbility to facilitate CAB meetings and manage change documentation.\n\nStrong communication, documentation, and reporting skills.\n\nAbility to obtain and maintain a Tier 1 Public Trust clearance.\n\nEducation & Certifications\nRequired (Foundational - one of the following):\nBachelor’s degree in IT / Cybersecurity / Data Science / IS / CS (ABET or CAE accredited),\n\nOR Security+ / SSCP.\n\nRequired (CE - one of the following):\nMicrosoft Project,\n\nOR Microsoft Azure DevOps Solutions.\n\nWhy Join Us?\nApply today to play a key role in driving secure, reliable, and auditable change enablement across a mission-critical IT environment.\nYour contributions will ensure effective governance, compliance, and operational readiness for the Defense Health Agency’s enterprise IT systems.\nPlease Note: This position is contingent upon contract award. Candidates selected will be notified once the award has been confirmed.\nEqual Employment Opportunity and E-Verify Statement\n3500 Square, LLC is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, military status, citizenship status, or any other legally protected status, in accordance with federal, state, and local laws.\nAs a federal contractor, 3500 Square, LLC complies with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA), providing equal opportunity and affirmative action for qualified individuals with disabilities and protected veterans.\nAll employment decisions are based on qualifications, merit, and business needs. Fair consideration is provided to all candidates, including U.S. citizens and nationals, as required by federal regulations regarding national origin discrimination.\nIf you require a reasonable accommodation to complete the application process due to a disability, please contact our Human Resources team at  or 1-787-814-0087.\n3500 Square, LLC participates in E-Verify. If E-Verify cannot confirm that you are authorized to work, you will receive written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any employment action is taken against you, including termination.\nEmployers can only use E-Verify after you have accepted a job offer and completed the Form I-9.\n3500 Square, LLC is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.","description_format":"text","description_chars":4543,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Puerto Rico","iso":"PR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-11-04T14:14:30Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.18,"p_room":0.28,"age_days":480,"expected_fill_days":27,"reasons":["conf:8","win:tail","crowd:"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/3500-square-configurationchange-enablement-specialist","json_url":"https://alion.io/job/3500-square-configurationchange-enablement-specialist.json","meta":{"generated_at":"2026-11-10T13:56:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32408,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4458797},"rest":"https://alion.io/mcp/rest/get_company?id=4458797"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2F3500-square-configurationchange-enablement-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2F3500-square-configurationchange-enablement-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2F3500-square-configurationchange-enablement-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/3500-square-configurationchange-enablement-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2F3500-square-configurationchange-enablement-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3748142}},{"tool":"search_jobs","arguments":{"company":"3500square.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3748142},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}