{"id":240318,"url":"https://alion.io/job/360learning-technical-consultant","title":"Technical Consultant","company":{"id":39895,"name":"360Learning","domain":"360learning.com","url":"https://alion.io/company/360learning","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":92,"open_postings":41,"ghost_share":0.049,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":367,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paris, France"],"countries":["FR"],"hiring_countries":["FR"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":113000,"period":"year","method":"role_seniority_country_cell","sample_n":15},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Java","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Ruby","optional":false},{"name":"Scrum","optional":false},{"name":"Trello","optional":false}],"status":"live","first_seen_at":"2026-05-11T08:04:10Z","employer_posted_date":"2026-05-11","last_verified_at":"2026-10-28T07:31:38Z","board_verified":true,"closed_at":null,"days_open":170,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":169},"description":"360Learning is seeking a highly skilled and motivated Technical Consultant to join our Professional Services team. As a Technical Consultant, you will be responsible for scoping custom technical and consulting projects, building custom solutions, coordinating with the Technical Services team and delivering on those projects for our clients. You will work closely with our sales and development teams to understand client needs and translate them into technical solutions. The successful candidate will have a strong technical background, excellent problem-solving skills, and a customer-focused mindset.\nAs a Technical Consultant, you are part of our implementation team, who plays a key role in seamlessly onboarding new customers: you are working cross department (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into set up and configuration of the 360Learning platform as well as specifications for the development of Technical Solutions.\nYou will support and manage all phases of the implementation lifecycle, from sales turnover and kick off to handover to support, mainly on strategic accounts as a technical expert. You will define 360Learning platform architecture for our clients, facilitate integrations (flat files, API’s), 3rd party apps, guide and provide assistance in order to ensure the successful deployment of their platform.\nAs we grow, we need to continue to automatize and find repeatable solutions. Part of your job will be to design tools to either support the rest of the team and specific customer’s requests and avoid time-consuming work.\nWithin 1 month, you will:\nBecome a Trello expert through our onboarding process\nUnderstand our product offering through training\nMaster our platform and be able to support clients on basics requests through ticketing\nMaster our integration possibilities (Workato, data lake, flat files, APIs)\nWithin 3 months, you will:\nWork with clients to understand their technical requirements and scope projects accordingly\nCollaborate with our sales and development teams to design and implement solutions that meet client requirements\nEnsure successful delivery of projects on time and within budget\nProvide technical expertise and support to clients throughout the project lifecycle\nContinuously learn about new technologies and stay up-to-date with industry trends\nDevelop and maintain technical documentation and project plans\nParticipate in client-facing meetings and presentations\nWithin 6 months, you will:\nDevelop repeatable and scalable processes to improve project quality and delivery\nBe able to support the team on difficult integrations & troubleshooting issues\nContribute to our knowledge base to share best practices and lessons learned\nWork with our partner ecosystem to strengthen the services proposed to our clients\nDeliver platform audits to clients\nWithin 12 months, you will:\nContribute to our knowledge base to share best practices and lessons learned\nWork with our partner ecosystem to strengthen the services proposed to our clients\nCreate and propose new services to our Professional Service catalog\nPresent our value proposition to prospects or other SaaS companies and 3rd party developers to encourage them to integrate with our platform\nThe Skills Set:\n8+ years of experience supporting technical partnerships and integrations, developer relations, or similar technical role with external stakeholders; customer facing background preferred (e.g.\nSales Engineer, Technical Presales, Solution Architect, Technical consultant, Technical Project Manager, Technical Account Manager, Business Analyst)\nExcellent understanding of APIs and REST integrations\nStrong technical skills, including experience with programming languages such as Java, Python, or Ruby\nKnowledge of SaaS platforms, cloud-based solutions, and web technologies\nExperience scoping projects, designing technical solutions, and delivering projects\nExcellent problem-solving skills and ability to troubleshoot complex technical issues\nAbility to adapt your communication to different audiences (highly technical vs. less/non- technical stakeholders)\nOrganized, structured, rational and analytical way of working\nAbility to work independently and as part of a team in a fast-paced, deadline-driven environment\nExperience with project management methodologies such as Agile or Scrum is a plus \nEnthusiasm for our culture explained here https://bit.ly/Convexity360L\nWhat we offer:\nCompensation: Package includes base salary, a variable component and equity \nBenefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. \nBalance: Flexible hours, full remote work possible anywhere in France \nDiversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact \nCorporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter \nCulture: A framework that will help you make an impact - envision our way of working and our Convexity Culture:https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC \nInterview Process:\nPhone Screen with our Talent Acquisition Manager\nDiscovery Meeting with our Head of Technical Services\nCase study with our Head of Technical Services and our Head of professional Services EMEA\nClarification Meeting with a Technical Consultant\nCulture Fit with our VP Global Professional Services\nOffer!","description_format":"text","description_chars":5790,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance","Parental leave"],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Corporate Training","E-learning","Learning Management Systems"],"lifecycle":[{"event":"open","at":"2026-09-05T10:25:45Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.822,"p_room":0.72,"age_days":169,"expected_fill_days":367,"reasons":["conf:3","velocity","win:mid","crowd:"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/360learning-technical-consultant","json_url":"https://alion.io/job/360learning-technical-consultant.json","meta":{"generated_at":"2026-10-28T12:06:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15918,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":39895},"rest":"https://alion.io/mcp/rest/get_company?id=39895"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2F360learning-technical-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2F360learning-technical-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2F360learning-technical-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/360learning-technical-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2F360learning-technical-consultant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":240318}},{"tool":"search_jobs","arguments":{"company":"360learning.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":240318},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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