{"id":3065737,"url":"https://alion.io/job/3cdc-operations-coordinator","title":"Operations Coordinator","company":{"id":2226968,"name":"3CDC","domain":"3cdc.org","url":"https://alion.io/company/3cdc","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cincinnati, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":56000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4386},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-22T07:47:31Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-30T08:12:03Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Organizational Overview\nThe Cincinnati Center City Development Corporation (3CDC) is a tax-exempt nonprofit focused on revitalizing Cincinnati’s urban core, particularly the Central Business District and Over-the-Rhine. Partnering with the City of Cincinnati and the corporate community, 3CDC works to create a vibrant downtown through development, programming, and district management, supported by a team of roughly 185 full-time and 150 part-time staff.\n3CDC At-a-Glance:\n3CDC has contributed to more than $2B in development across Downtown and OTR, including civic spaces, mixed-income housing, and mixed-use projects.\nThe organization manages nearly 700K square feet of commercial space, ~200 apartment units, and 5,900+ parking spaces, generating $51M+ annually.\n3CDC oversees seven civic spaces, hosting nearly 1,600 free events each year.\n3CDC also manages the Downtown Cincinnati and OTR South Special Improvement Districts, providing clean and safe services, outreach, beautification, and marketing.\nWhy Join Us?\nAt 3CDC, you’ll work in a collaborative and dynamic environment where no two days are the same. Your contributions will have a direct impact on the community, benefiting those who live, work, and visit downtown Cincinnati. This role offers valuable professional experience, opportunities for growth, and the chance to apply your skills in meaningful ways to help strengthen and enhance the city.\nJob Summary:\nThe Operations Coordinator (2nd Shift) provides hands-on leadership and daily oversight of Operations and Safety personnel throughout Downtown Cincinnati, Over-the-Rhine, and designated civic spaces, ensuring a clean, safe, and welcoming environment through effective supervision, resource deployment, employee development, and enforcement of established standards.\nThe Operations Coordinator spends the majority of their time in the two Special Downtown Improvement Districts managed by 3CDC, directing patrol activities, managing staff, conducting site inspections, responding to incidents, and ensuring staff remain visible, engaged, and effective in their assigned areas. The position works closely with Operations Managers, police, businesses, residents, visitors, and city agencies to address quality-of-life concerns and support the overall mission of 3CDC.\nThis is a hands-on leadership position that requires flexibility, strong decision-making skills, and the ability to lead by example. The position may require evening, weekend, and holiday work and may assist with field operations or safety assignments as needed.\nTasks and Responsibilities\nLeadership and Operations\nCoordinate daily supervision, direction, and support to Operations personnel working throughout assigned districts and civic spaces.\nAssist with employee deployment and resource allocation to support visibility, responsiveness, and operational needs.\nConduct daily deployment meetings, regular patrols, site inspections, and observations to monitor activity levels and operational standards. Ensure cleanliness and ambassador presence around large events.\nProvide day-to-day guidance, support, and on-the-job training to employees while reinforcing professionalism, accountability, and customer service expectations.\nMonitor radio communications and respond appropriately to incidents, service requests, quality-of-life concerns, and operational needs.\nAnswer Ambassador Hotline as assigned and ensure requests are sufficiently addressed. Document all hotline calls.\nEnsure staff are visible present in visibility zones, conducting business checks, addressing concerns, documenting issues, and enforcing established rules and policies in a professional and respectful manner.\nComplete incident forms, shift reports, hotline surveys, and operational documentation.\nMaintain positive working relationships with businesses, residents, visitors, city agencies, and public safety partners.\nAssist with staffing adjustments, special projects, special events, and operational priorities as needed.\nParticipate in meetings with management as needed.\nSite Management\nConduct routine inspections of assigned districts and civic spaces to identify cleanliness, maintenance, safety, and operational concerns.\nCommunicate maintenance, repair, and operational needs to appropriate departments or service providers and follow up on outstanding issues.\nHelp maintain clean, safe, and welcoming public spaces consistent with 3CDC standards.\nEquipment Management\nOperate vehicles as needed in alignment with provided training and expectations.\nMonitor the condition, inventory, and proper use of equipment, vehicles, and supplies.\nCoordinate equipment needs, report maintenance concerns, and assist in inventory management.\nThis job description is not intended to be all inclusive. The employee will also perform other reasonably related business duties as assigned by their immediate supervisor and other management as required.\nQualifications, Skills and Specialized Knowledge:\nOne to three years of experience leading, supervising, or coordinating employees in operations, facilities, hospitality, public spaces, transportation, security, municipal services, or a related field.\nDemonstrated ability to lead by example, coach employees, hold team members accountable, and manage daily operations in a dynamic environment.\nStrong communication, customer service, and interpersonal skills with the ability to work effectively with employees, businesses, residents, visitors, vendors, and public safety partners.\nStrong problem-solving skills with the ability to assess situations, make sound decisions, and respond appropriately to operational challenges and incidents.\nAbility to manage multiple priorities, maintain accurate records, complete reports, and follow through on assignments.\nGeneral knowledge of public space operations, facility maintenance, cleaning operations, and equipment management preferred.\nProficient Familiarity with Microsoft Office and other technology platforms used for communication, scheduling, and reporting.\nMust be dependable, adaptable, and able to work independently while exercising sound judgment.\nMust be willing to work a flexible schedule, including evenings, weekends, holidays, and special events as needed.\nMust possess a valid state-issued driver's license with an acceptable driving record.\nAbility to maintain professionalism, discretion, and confidentiality.\nPhysical and Mental Demands:\nPosition is approximately 90% outdoors and 10% office.\nAbility to walk, stand, patrol, and remain active for extended periods throughout an assigned shift.\nAbility to work indoors and outdoors in varying weather conditions throughout the year.\nAbility to navigate sidewalks, parks, plazas, stairs, and other public environments safely.\nAbility to occasionally lift, carry, push, or pull up to 50 pounds.\nAbility to operate vehicles, radios, mobile devices, computers, and other equipment associated with daily operations.\nAbility to communicate effectively in person, by radio, and by telephone.\nAbility to observe conditions, respond to incidents, solve problems, make decisions, and remain calm in high-pressure situations.\nAbility to work independently and as part of a team in a fast-paced environment.\nDisclaimer:\nThis job description does not constitute a written or implied contract of employment. It is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change the job duties and responsibilities as the need arises.\n\nPay Range: $21.00 - $22.50 per hour","description_format":"text","description_chars":7652,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":1,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Real Estate","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-22T07:47:31Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.934,"p_room":0.9,"age_days":7,"expected_fill_days":21,"reasons":["conf:1","urgency","win:mid","comp:junior"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/3cdc-operations-coordinator","json_url":"https://alion.io/job/3cdc-operations-coordinator.json","meta":{"generated_at":"2026-10-30T11:54:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17106,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2226968},"rest":"https://alion.io/mcp/rest/get_company?id=2226968"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2F3cdc-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2F3cdc-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2F3cdc-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/3cdc-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2F3cdc-operations-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3065737}},{"tool":"search_jobs","arguments":{"company":"3cdc.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3065737},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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