{"id":1223538,"url":"https://alion.io/job/3i-infotech-coe-solution-architect-digital-workspace","title":"CoE Solution Architect- Digital workspace","company":{"id":180701,"name":"3i Infotech","domain":"3i-infotech.com","url":"https://alion.io/company/3i-infotech","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Navi Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":52000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":28},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AIOps","optional":false},{"name":"Anomaly Detection","optional":false},{"name":"Ansible","optional":false},{"name":"AppDynamics","optional":false},{"name":"CI/CD","optional":false},{"name":"Dynatrace","optional":false},{"name":"Grafana","optional":false},{"name":"ITSM","optional":false},{"name":"Kubernetes","optional":false},{"name":"New Relic","optional":false},{"name":"OpenSearch","optional":false},{"name":"PowerShell","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-08-21T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-28T23:50:48Z","board_verified":false,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"Key responsibilities\nArchitecture and strategyDefine the enterprise observability and AIOps architecture: instrumentation, telemetry pipelines, data storage, analytics, and visualization across infrastructure, applications, and business services.\nDevelop a roadmap for automation and AIOps adoption, including tooling choices, integration patterns, and operating model (NOC/SOC/SRE/DevOps).\n\nSolution design and integrationLead solution design for monitoring, logging, tracing, event management, runbook automation, and orchestration across data center, cloud, network, and EUC towers.\nEvaluate and integrate tools such as APM/observability platforms (Dynatrace, New Relic, AppDynamics, ELK, Grafana,Site24x7), ITSM/ITOM (ServiceNow,ManageEngine), automation/RPA/orchestration platforms, and AIOps engines.\n\nAIOps and AI/ML?driven operationsDesign and implement AIOps use cases: anomaly detection, noise reduction, event correlation, root?cause analysis, capacity forecasting, and automated remediation.\nArchitect and optimize agentic / Gen?AI solutions (e.g., autonomous operations assistants, runbook copilots) integrated with observability and ITSM platforms.\n\nAutomation and orchestrationDefine automation architecture for IT operations: task automation, workflow orchestration, infra?as?code, CI/CD integrations, and policy?driven remedial actions.\nWork with infra and app teams to identify high?value automation candidates (recurring incidents, manual runbooks) and design robust, secure automation solutions\n\nStandards, patterns, and governanceEstablish standards for telemetry (what to instrument, log, trace), alerting thresholds, SLO/SLA monitoring, and dashboard design to avoid alert fatigue and ensure actionable insights.\nCreate reusable reference architectures and patterns for observability, automation, and AIOps in different environments (on?prem, multi?cloud, Kubernetes, serverless).\n\nPresales, stakeholder engagement, and enablementSupport RFP/RFI responses and large transformation deals by crafting differentiated AIOps/observability/automation solutions and effort/cost estimates.\nPresent solutions to customers and internal stakeholders, lead technical workshops, and provide architectural guidance to delivery teams.\n\nOperational excellence and continuous improvementWork with SRE/DevOps/Ops teams to use observability and AIOps insights to reduce MTTR, improve reliability, and lower operational toil.\nDefine and track KPIs for observability and automation (alert noise reduction, auto?resolved incidents, coverage of telemetry, adoption of automated workflows).\n\nRequired skills and experience\nExperienceTypically 8-12+ years in IT operations, infrastructure, monitoring, DevOps or related fields, with 3-5+ years in architecture/solution design focused on observability/automation/AIOps.\n\nTechnical competenciesStrong hands?on experience with monitoring and observability tools (APM, metrics, logs, traces: e.g., Dynatrace, New Relic, AppDynamics, Prometheus, ELK/Opensearch, Grafana, site 24x7).\nSolid understanding of event management and AIOps platforms (e.g., OpsRamp, BMC, Splunk, ServiceNow ITOM, or equivalent) and how they integrate with ITSM and infra tools.\nKnowledge of automation/orchestration technologies: runbook automation, scripting (Python/PowerShell), workflow engines, RPA where relevant, and infra?as?code (Terraform, Ansible, etc.).\nConsulting and Solution Design for customer requirements.\n\nArchitecture and design skillsAbility to design scalable, resilient, and cost?effective telemetry and automation architectures, including data pipelines, storage tiers, and integration patterns.\nExperience documenting architectures with diagrams, reference models, and standards, and governing their adoption across teams.\n\nSoft skillsStrong communication skills, able to explain complex technical concepts to both engineers and business stakeholders.\nPresales and stakeholder management capability: leading workshops, defending solutions, and aligning proposals with business outcomes.\n\nEducation and certifications (indicative)\nBachelor’s degree in Computer Science, Information Technology, Engineering or related discipline; a relevant Master’s is a plus.\nHelpful certifications:Cloud (AWS/Azure/GCP architect or ops),\nITIL/ITSM, SRE/DevOps focused certs,\nVendor?specific observability/AIOps tool certifications (Dynatrace, Splunk, ServiceNow ITOM, etc.)","description_format":"text","description_chars":4400,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","IT Outsourcing & Dedicated Teams","Business Process Outsourcing (BPO)","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-09-25T13:02:17Z"}],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":0.9,"p_active":0.735,"p_room":0.44,"age_days":41,"expected_fill_days":38,"reasons":["conf:53","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/3i-infotech-coe-solution-architect-digital-workspace","json_url":"https://alion.io/job/3i-infotech-coe-solution-architect-digital-workspace.json","meta":{"generated_at":"2026-10-02T00:15:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":88,"day_limit":5000,"remaining_today":4912,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}