Engineer - Testing
Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 2, 2026.
Job Title: Murex Application Support Engineer (3-5 Years Experience)
Location: Turbhe
Employment Type: Full-Time (Permanent)
Work Mode: Work from Office
Job Summary
We are looking for an experienced Murex Application Support Engineer to provide L2/L3 production support for trading and risk management systems. The candidate will be responsible for incident management, troubleshooting, and ensuring smooth functioning of the Murex platform.
Key Responsibilities
Provide L2/L3 support for Murex application and related systems
Monitor application performance and resolve production issues within SLAs
Analyze and troubleshoot issues using SQL queries and logs
Work on incident, problem, and change management through ticketing tools
Coordinate with business users, developers, and infrastructure teams
Perform root cause analysis (RCA) and implement preventive measures
Support batch processes, end-of-day (EOD) activities, and releases
Maintain documentation of issues, fixes, and processes
Required Skills & Qualifications
Bachelor’s degree in Computer Science, IT, or related field
3-5 years of experience in application support (preferably Murex)
Strong knowledge of Murex modules (Front Office / Back Office / Risk - any)
Good hands-on experience with SQL (query writing, data analysis)
Strong working knowledge of Linux/Unix commands and environments
Experience with ticketing tools like ServiceNow, JIRA, or Remedy
Understanding of incident/problem/change management processes
Good analytical and troubleshooting skills