{"id":1223475,"url":"https://alion.io/job/3i-infotech-technical-manager-wintel-admin","title":"Technical Manager-Wintel Admin","company":{"id":180701,"name":"3i Infotech","domain":"3i-infotech.com","url":"https://alion.io/company/3i-infotech","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":74000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":22},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Office","optional":false},{"name":"OneDrive","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-09-02T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-02T21:21:24Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Job Summary: We are seeking an experienced and highly skilled Lead Subject Matter Expert (SME) to oversee our Active Directory, Messaging, and Office 365 environments and lead the team of L1/L2 /L3 resources. The ideal candidate will have extensive technical expertise, strong leadership abilities, and a proven track record of managing complex IT infrastructures.Key Responsibilities:\nActive Directory Management: Oversee the design, implementation, and maintenance of Active Directory (AD) infrastructure, including domain controllers, group policies, and security configurations and Knowledge of CA servers and ADFS servers.\nMessaging Systems: Manage and support enterprise messaging systems, including Microsoft Exchange, ensuring high availability, security, and performance.\nOffice 365 Administration: Lead the administration and optimization of Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.\nMicrosoft Office Security Implementation: Implement and manage security measures for Microsoft Office applications, including configuring security settings, managing access controls, and ensuring compliance with organizational policies and regulatory requirements.\nShared Services Management: Coordinate and manage shared IT services, ensuring efficient and reliable delivery of services across the organization.\nTechnical Leadership: Provide technical guidance and mentorship to the IT team, fostering a collaborative and innovative work environment.\nIncident and Problem Management: Lead the resolution of complex incidents and problems related to AD, messaging, and Office 365, ensuring minimal downtime and impact on business operations.\nSecurity and Compliance: Ensure compliance with security policies and regulatory requirements, implementing best practices for data protection and access control.\nProject Management: Lead and manage IT projects related to AD, messaging, and Office 365, from planning and execution to monitoring and completion.\nDocumentation and Reporting: Maintain comprehensive documentation of configurations, processes, and procedures, and provide regular reports to management.\nContinuous Improvement: Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of IT services.\nQualifications:\nEducation: Bachelor’s degree in computer science, Information Technology, or a related field.\nExperience: 10+ years of experience in managing Active Directory, messaging systems, and Office 365 environments.\nTechnical Skills: Proficiency in AD, Microsoft Exchange, Office 365, PowerShell scripting, and related technologies.\n· Knowledge of DKIM, SFP, DAMARC, DNS, SMTP, IMAP, and other relevant email protocols.\nExpertise in google/netcore/zoho/Icewarp setup,\nLeadership Skills: Proven experience in leading technical teams and managing complex IT projects.\nProblem-Solving: Strong analytical and troubleshooting skills, with the ability to resolve technical issues efficiently.\nCommunication: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.\nCertifications: Relevant certifications (e.g., Microsoft Certified: Azure Administrator, Microsoft 365 Certified: Enterprise Administrator Expert) are a plus.\nPreferred Qualifications:\nExperience with hybrid cloud environments and integration of on-premises and cloud services.\nKnowledge of ITIL processes and best practices.\nFamiliarity with identity and access management solutions.","description_format":"text","description_chars":3547,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":10,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","IT Outsourcing & Dedicated Teams","Business Process Outsourcing (BPO)","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-09-25T13:02:17Z"}],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":0.9,"p_active":0.772,"p_room":0.55,"age_days":30,"expected_fill_days":30,"reasons":["conf:77","velocity","win:tail","comp:brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/3i-infotech-technical-manager-wintel-admin","json_url":"https://alion.io/job/3i-infotech-technical-manager-wintel-admin.json","meta":{"generated_at":"2026-10-03T03:33:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3438,"day_limit":5000,"remaining_today":1562,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}