{"id":3930528,"url":"https://alion.io/job/3sixty-dental-operations-manager","title":"Dental Operations Manager","company":{"id":4523823,"name":"3Sixty","domain":"3sixty.com","url":"https://alion.io/company/3sixty-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-11T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-11T00:00:00Z","board_verified":false,"closed_at":null,"days_open":29,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":29},"description":"About 3Sixty\n\n3Sixty is a US based company offering a range of products and services to dental professionals. As our volumes grow we are strengthening operational leadership with a senior operations manager role.\n\nRole Summary\n\nWe are hiring a Dental Lab Operations Manager to run the daily performance of our digital dental lab operations and to own case delivery SLAs end-to-end. This role is responsible for throughput backlog quality staffing and execution disciplineensuring every case moves smoothly from intake to final delivery.\n\nThis is a hands-on leadership role based in Cairo working closely with leadership and cross-functional teams to maintain high standards while scaling output.\n\nKey Responsibilities \n\nOwn end-to-end case flow: intake planning/design review/QC delivery\n\nEnsure SLA / turnaround targets are met across all case types\n\nMonitor backlog and capacity; take action early to prevent delays\n\nResolve delivery risks and operational bottlenecks quickly\n\n2) Team Leadership & Performance\n\nLead and develop managers/team leads across design and planning\n\nSet clear expectations daily/weekly targets and accountability rhythms\n\nRun performance reviews and coaching plans; build bench strength and succession\n\nBuild an environment where people feel supported clear on priorities and accountable\n\n3) Quality Management\n\nDrive consistent quality through structured review processes and clear standards\n\nReduce rework and remakes by addressing root causes (training gaps unclear inputs workflow issues)\n\nPartner with quality/training to improve adherence to protocols\n\n4) Workforce Planning & Operations Control\n\nManage staffing scheduling shift planning and workload allocation\n\nTrack operational KPIs (delivery output rework utilization attendance) and report them clearly\n\nBuild simple repeatable operating routines (daily huddles weekly reviews escalation paths)\n\n5) Process Improvement\n\nIdentify friction points and implement improvements that reduce cycle time and errors\n\nStandardize workflows where neededwithout slowing the business\n\nWork with other stakeholders to improve efficiency and clarity\n\nRequirementsualifications\n\n7 years in operations leadership (dental clinics dental labs service delivery production or high-volume design environments)\n\nProven experience managing large teams with team leads/managers\n\nStrong command of KPI-based management and daily execution systems\n\nHigh ownership strong judgment and calm under pressure\n\nExcellent communication with both technical teams and non-technical stakeholders\n\nArabic required; English working proficiency preferred\n\nPreferred\n\nBackground experience in the dental industry.\n\nFamiliarity with continuous improvement practice","description_format":"text","description_chars":2711,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Photography","Publishing"],"lifecycle":[{"event":"open","at":"2026-11-08T00:52:56Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.724,"p_room":0.55,"age_days":28,"expected_fill_days":25,"reasons":["seen:28","win:tail"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/3sixty-dental-operations-manager","json_url":"https://alion.io/job/3sixty-dental-operations-manager.json","meta":{"generated_at":"2026-11-09T00:13:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":522,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4523823},"rest":"https://alion.io/mcp/rest/get_company?id=4523823"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2F3sixty-dental-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2F3sixty-dental-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2F3sixty-dental-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/3sixty-dental-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2F3sixty-dental-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3930528}},{"tool":"search_jobs","arguments":{"company":"3sixty.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3930528},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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