{"id":962331,"url":"https://alion.io/job/42dot-senior-service-architect-connect","title":"Senior Service Architect (Connect)","company":{"id":256,"name":"42dot","domain":"42dot.ai","url":"https://alion.io/company/42dot","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":83,"open_postings":16,"ghost_share":0,"stale_share":0.688,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Design","role_family":"Design","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seongnam, South Korea"],"countries":["KR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":152000,"max_usd":287000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":304},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Figma","optional":true}],"status":"live","first_seen_at":"2026-09-16T10:28:17Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-29T16:59:02Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"About the Team & Mission\n42dot Connect - Driving Experience 팀은 Software Defined Vehicle(SDV) 환경에서 새로운 주행 경험과 차량 서비스를 기획하고 설계합니다. 자율주행 기술과 차량 기능을 사용자 중심의 서비스로 연결하고, 차량과 모바일을 아우르는 일관된 사용자 경험을 제공합니다.\nSenior Service Architect는 서비스 전략과 사용자 경험을 제품 요구사항으로 구체화하고, 다양한 시스템과 기능을 하나의 서비스 구조로 설계하는 역할을 수행합니다. Product Manager, Designer, Engineer 등 다양한 조직과 협업하며 서비스 정책, 기능 구조, UX 및 시스템 요구사항을 정의하여 차세대 Connect 서비스를 만들어갑니다.\nThe Connect Driving Experience Team designs next-generation driving experiences and connected vehicle services for Software Defined Vehicles (SDVs). We connect autonomous driving technologies and vehicle capabilities into user-centered services that deliver seamless experiences across vehicles and mobile devices.\nAs a Senior Service Architect, you will transform service strategies and user experiences into scalable product requirements and service architectures. Working closely with Product Managers, Designers, and Engineers, you will define service structures, functional requirements, UX principles, and platform policies that power the next generation of connected mobility experiences.\nResponsibilities\n차세대 SDV 서비스의 사용자 경험과 서비스 구조를 설계합니다.\n\n자율주행 및 차량 연동 기능을 서비스 Requirement와 Feature Architecture로 구체화합니다.\n\nAndroid 기반 Car OS Platform 정책 및 서비스 구조를 정의합니다.\n\nIVI 서비스의 기능 구조, 서비스 정책, UX 시나리오 및 정보 구조를 설계합니다.\n\nProduct Manager, Designer, Engineer 등 다양한 조직과 협업하여 서비스 요구사항과 구현 방향을 정의합니다.\n\n사용자 데이터와 시장 인사이트를 기반으로 서비스 개선 방향을 제안하고 제품 전략 수립에 기여합니다.\n\nDesign service architectures and user experiences for next-generation SDV services.\n\nTranslate autonomous driving and connected vehicle capabilities into scalable service requirements and feature architectures.\n\nDefine platform policies and service structures for Android-based Car OS platforms.\n\nDesign feature structures, service policies, UX scenarios, and information architecture for IVI services.\n\nCollaborate with Product Managers, Designers, and Engineers to define implementation-ready service requirements.\n\nDrive product improvements and service strategies through user insights and data-driven decision making.\n\nQualifications\nIT Customer Service 기획, Product Planning 또는 Service Architecture 분야에서 8년 이상의 경력\n\n복잡한 서비스와 시스템을 사용자 경험 및 제품 요구사항으로 구조화한 경험\n\n서비스 정책, 기능 정의 및 UX Requirement를 설계한 경험\n\n비즈니스 목표와 기술적 제약을 고려하여 서비스 구조를 설계한 경험\n\n다양한 이해관계자와 협업하며 서비스 방향성을 조율한 경험\n\n8+ years of experience in IT customer service planning, product planning, or service architecture.\n\nExperience translating complex services and systems into user experiences and product requirements.\n\nExperience defining service policies, feature specifications, and UX requirements.\n\nAbility to design scalable service structures while balancing business goals and technical constraints.\n\nStrong collaboration and stakeholder management skills across cross-functional teams.\n\nPreferred Qualifications\n자율주행, 모빌리티 또는 Connected Service 분야 경험\n\nAndroid OS 또는 Automotive Platform에 대한 이해\n\n데이터 기반 서비스 개선 및 제품 기획 경험\n\nFigma 등 UX 설계 도구를 활용한 서비스 기획 경험\n\nEnd-to-End 사용자 경험 및 Cross-domain Service 설계 경험\n\n글로벌 프로젝트 및 영어 기반 협업 경험\n\nExperience in autonomous driving, mobility, or connected services.\n\nUnderstanding of Android OS and automotive platforms.\n\nExperience improving products and services through data-driven analysis.\n\nExperience planning services using UX design tools such as Figma.\n\nExperience designing end-to-end user journeys and cross-domain services.\n\nExperience collaborating with global teams in English.\n\nInterview Process\n서류 전형(포트폴리오 필수)\n\n1차 면접 (화상, 1시간 내외)\n\n2차 면접 (대면 혹은 화상, 3시간 내외)\n\n처우 협의·입사\n\nAdditional Information\n전형 절차는 일정 및 진행 상황에 따라 일부 변경될 수 있으며, 각 전형 결과는 등록하신 이메일로 개별 안내드립니다.\n\n지원서 제출 시 주민등록번호, 가족관계, 혼인 여부, 연봉, 사진, 신체조건, 출신 지역 등 채용절차법상 요구 금지된 정보는 제외 부탁드립니다.\n\n지원서 접수 중 오류가 발생하거나 기타 문의 사항이 있을 경우, 로 문의해 주시기 바랍니다.\n\n국가보훈대상자 및 취업보호 대상자는 관계법령에 따라 우대합니다.\n\n장애인 고용 촉진 및 직업재활법에 따라 장애인 등록증 소지자를 우대합니다.\n\n42dot은 의뢰하지 않은 서치펌의 이력서를 받지 않으며, 요청하지 않은 이력서에 대해 수수료를 지불하지 않습니다.\n\n지원서 내용 중 허위 사실이 발견될 경우, 입사가 취소될 수 있습니다.\n\n인터뷰 프로세스 종료 후 지원자의 동의하에 평판조회가 진행될 수 있습니다.\n\n3개월의 수습기간이 적용될 수 있습니다.\n\nA message to Future Teammates\n좋은 서비스는 기능을 나열하는 것이 아니라, 사용자의 목표를 자연스럽게 연결하는 구조를 만드는 것에서 시작합니다.\nConnect Driving Experience 팀은 차량과 서비스를 하나의 사용자 경험으로 연결하며, 새로운 SDV 시대의 서비스 구조를 정의하고 있습니다. 기술과 사용자 경험 사이에서 최적의 균형을 찾고, 제품의 방향성을 함께 만들어갈 분을 기다립니다.\nGreat services are not built by simply adding features-they are built by creating meaningful experiences that help users achieve their goals naturally.\nThe Connect Driving Experience Team is defining the service architecture for the next generation of Software Defined Vehicles by connecting vehicle capabilities with user-centered experiences. If you enjoy turning complex systems into intuitive products, we'd love to build the future together.","description_format":"text","description_chars":4704,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"South Korea","iso":"KR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Autonomous Driving","Smart Mobility","Automotive Software"],"lifecycle":[{"event":"open","at":"2026-09-16T11:24:12Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.645,"p_room":0.6,"age_days":42,"expected_fill_days":43,"reasons":["conf:2","stale_co","urgency","velocity","win:late","crowd:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/42dot-senior-service-architect-connect","json_url":"https://alion.io/job/42dot-senior-service-architect-connect.json","meta":{"generated_at":"2026-10-29T18:58:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28188,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":256},"rest":"https://alion.io/mcp/rest/get_company?id=256"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2F42dot-senior-service-architect-connect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2F42dot-senior-service-architect-connect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2F42dot-senior-service-architect-connect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/42dot-senior-service-architect-connect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2F42dot-senior-service-architect-connect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":962331}},{"tool":"search_jobs","arguments":{"company":"42dot.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":962331},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}