{"id":987241,"url":"https://alion.io/job/43north-floe-founding-field-operations-lead","title":"Floe - Founding Field Operations Lead","company":{"id":705953,"name":"43North","domain":"43north.org","url":"https://alion.io/company/43north-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buffalo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-02-26T03:45:51Z","employer_posted_date":"2026-02-26","last_verified_at":"2026-10-25T14:19:18Z","board_verified":true,"closed_at":null,"days_open":241,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":241},"description":"About Floe:\nFloe is a rapidly growing startup that has developed the smart, cost-effective, and eco-friendly solution for managing hazardous ice and snow on roofs and around the building envelope. Compared to existing solutions, our automated system safely and effectively addresses dangerous buildup while reducing operating costs by >40% and carbon emissions by >99%.\nOriginally spun out of MIT and Yale and tested with the U.S. Army Corp of Engineers, Floe has been validated at dozens of sites in some of the world’s harshest winter environments. Our technology is trusted by major national retailers, state governments, and large commercial and residential property owners across the US and Canada.\nAs we scale rapidly and expand into new verticals, we are building a team of talented, mission-driven people who value impact, precision, and integrity. Our team thrives in a fast-paced, innovative environment and has an excellent results-oriented track record. We are eager to recruit individuals who are driven, thoughtful problem-solvers and who bring diverse perspectives to our mission.\nAbout the Role:\nFloe is entering an exciting new phase of growth, transitioning from successful initial installations to scaled deployments across North America. We are seeking a Founding Field Operations Lead to support and scale our installation and deployment efforts nationwide. This role is highly hands-on and field-oriented, working directly with contractors, customers, and internal teams to ensure systems are installed correctly, perform as intended, and can be deployed consistently at scale.\nYou will serve as a technical and operational resource for installers, helping guide deployment decisions in real-world conditions, troubleshooting issues on-site, and ensuring installations meet Floe’s performance and quality standards. This role will also help build the infrastructure required for scalable deployment, including installation documentation, QA workflows, training programs, and contractor enablement resources.\nAs Floe grows, you will help transform installations into a more repeatable, well-documented process that contractors can execute more confidently and independently across regions.\nThe ideal candidate is pragmatic, detail-oriented, and comfortable operating in the field. You are credible with contractors, confident on job sites and rooftops, and capable of translating technical requirements into clear, actionable guidance. You are also organized and documentation-minded, able to capture lessons learned and turn them into playbooks, training materials, and scalable processes.\nThis role requires regular travel to job sites across the U.S. and Canada, including short-notice trips when needed.\nResponsibilities:\nField Deployment & Installation Support\nTravel nationally to support installations, site assessments, and deployment planning, including occasional short-notice travel.\nServe as an on-site resource for contractors and partners during installations, ensuring systems are deployed correctly and aligned with Floe standards.\nValidate system functionality, troubleshoot issues, and support commissioning and performance checks.\nConduct site visits to review existing installations, support adjustments, and resolve deployment challenges.\nProvide guidance on mounting approaches, routing, fasteners, aesthetics, and installation best practices in collaboration with the internal engineering team, contractors, vendors, and partners.\n\nInstallation Standards & Quality Assurance\nFurther develop and maintain installation playbooks, SOPs, checklists, and commissioning protocols.\nSupport the development of internal QA frameworks to verify installations meet performance and safety requirements.\nReview installation documentation submitted from sites nationwide and provide feedback or corrective guidance to contractors as needed.\nEstablish documentation standards for photos, videos, and install data to ensure quality and consistency across deployments.\nContractor Enablement & Training\nHelp identify, vet, and onboard installation partners in new regions.\nSupport the development of installer training programs, certification frameworks, and partner onboarding resources.\nCollaborate with marketing and operations to develop training materials, manuals, videos, and multimedia content.\nConduct in-person and virtual training sessions for contractors, partners, and internal teams.\nCross-Functional Collaboration\nWork closely with engineering, sales, and operations to ensure installation approaches align with product capabilities and customer expectations.\nSupport pre-install planning and site evaluations for enterprise customers.\nProvide structured field feedback to inform product improvements, installation simplification, and future system design.\n\nDeployment Systems & Process Development\nContribute to the development of tools and platforms used to log installation data, track performance, and verify quality.\nHelp define workflows for documentation, verification, and remote QA of installations.\nCapture field learnings and translate them into repeatable processes that improve deployment speed and reliability.\nQualifications:\n6-10+ years of experience in roofing, solar, construction, building envelope, HVAC or mechanical systems, field engineering, or related deployment-heavy environments.\nDemonstrated experience supporting installations or managing field deployments of technical or infrastructure-related systems.\nStrong understanding of job site dynamics and ability to work effectively with contractors, installers, and field teams.\nComfortable working on rooftops and active construction sites.\nAbility to identify installation risks and recommend practical, field-ready solutions.\nStrong organizational and documentation skills; able to create SOPs, manuals, and structured processes.\nExperience training contractors, technicians, or partners is strongly preferred.\nFamiliarity with construction drawings, installation schematics, and field documentation practices.\nWillingness to travel frequently and respond to time-sensitive deployment needs.\nSelf-motivated, resourceful, and comfortable operating in a fast-moving startup environment.\nAble to operate independently and manage multiple workstreams in parallel.\nCreative and solutions-oriented, with the ability to adapt deployments in the field and provide structured feedback to the engineering and marketing teams.\nStrong communication skills and ability to represent Floe professionally with customers, contractors, and partners.\nPreferred:\nBackground in commercial roofing, solar installation, building envelope consulting, or field applications engineering.\nExperience with QA processes, commissioning workflows, or installation audits.\nExposure to building systems or technology-enabled infrastructure solutions.\nExperience developing training content, videos, or technical documentation.\nStrong network of contractors and roofers across North America.\nThis is a hybrid position based in Buffalo, NY, with the ideal candidate residing in Western New York, but we are open to a candidate working remotely, preferably in NYS. Compensation for this role will be commensurate with experience, skills, education, and location.\nHow to Apply:\nPlease send a resume and a short note describing your interest and relevant experiences to both  and . If available, please also include 1-2 examples of projects, installation documentation, training materials, or other resources you developed.\nFloe Inc is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, or protected veteran status. The company shall not discriminate against any applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment or engagement.\nCompensation\nThe base pay range for this role is $75,000 - $120,000 per year.","description_format":"text","description_chars":8452,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Angel Networks & Startup Accelerators"],"lifecycle":[{"event":"open","at":"2026-09-17T00:13:39Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.249,"p_room":0.28,"age_days":241,"expected_fill_days":30,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":false},"html_url":"https://alion.io/job/43north-floe-founding-field-operations-lead","json_url":"https://alion.io/job/43north-floe-founding-field-operations-lead.json","meta":{"generated_at":"2026-10-25T17:42:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25258,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":705953},"rest":"https://alion.io/mcp/rest/get_company?id=705953"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2F43north-floe-founding-field-operations-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2F43north-floe-founding-field-operations-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2F43north-floe-founding-field-operations-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/43north-floe-founding-field-operations-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2F43north-floe-founding-field-operations-lead"}]}