{"id":1586236,"url":"https://alion.io/job/4g-capital-telesales-agent","title":"Telesales Agent","company":{"id":177203,"name":"4G Capital","domain":"4g-capital.com","url":"https://alion.io/company/4g-capital","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nairobi, Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-08T00:00:00Z","board_verified":false,"closed_at":null,"days_open":45,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":45},"description":"Empower the Engine of Kenya’s Economy: Become a\nTelesales Agent at 4G Capital\n\nAt 4G Capital, we exist to power the informal trade sector\nthat keeps Kenya moving. Every day, millions of micro-retailers—the local dukas,\nkiosks, and market stalls—struggle to keep their shelves stocked due to tight\ncash flow. Traditional financial institutions turn them away, but we step in.\nThrough our flagship inventory finance product, KUZA, we provide working\ncapital directly to these entrepreneurs, enabling them to grow their\nbusinesses, protect their livelihoods, and uplift their communities. \n\nWhen you join 4G Capital, you become part of an\naward-winning financial technology movement driven by purpose, innovation, and\ndirect social impact. We foster a fast-paced, highly collaborative work\nenvironment where resilience is celebrated, integrity is paramount, and your\nperformance directly fuels the success of everyday small business owners. \n\nThe Opportunity\n\nWe are seeking a high-energy, target-driven Telesales\nAgent to join our team in Nairobi. In this role, you won't just be\nmaking phone calls; you will be the direct link between small retailers and the\ncapital they need to thrive. You will own the full sales lifecycle—from\npitching and converting leads to completing seamless digital onboarding and\nsupporting early-stage repayments. \n\nWhat You Will Do\n\n Drive\n Sales & Conversions: Master high-impact outbound calls\n to prospect, convert, and onboard micro-retailers onto the KUZA credit\n product. \n\n Manage\n the Customer Pipeline: Follow up on warm leads, maintain\n structured pitch strategies, and guide applicants smoothly through credit\n checks and initial disbursements. \n\n Maintain\n Portfolio Health: Conduct proactive early-stage\n repayment follow-ups to protect portfolio quality and help merchants build\n strong credit habits. \n\n Ensure\n Operational Excellence: Utilize auto-dialers and modern CRM\n systems to maintain precise records and adhere to strict compliance,\n KYC/KYB, and data privacy protocols. \n\nWho You Are\n\nWe are looking for an ambitious individual who thrives in\na fast-paced environment and is passionate about driving financial inclusion. \n\n Experienced:\n You hold a Diploma or Bachelor’s degree in a business-related field (or\n KCSE with relevant experience) and bring 1–2 years of success in a\n target-driven telesales, outbound call center, or collections role. \n\n Bilingual\n Communicator: You are fluent in both English\n and Kiswahili, with the natural ability to connect authentically with\n micro-retailers. \n\n Resilient\n & Persuasive: You maintain high energy across\n high call volumes, handle objections constructively, and deliver winning\n value propositions quickly. \n\n Disciplined\n & Tech-Savvy: You possess strong computer skills,\n are comfortable navigating CRM tools and auto-dialers, and operate with\n high ethical standards. \n\n Bonus:\n Prior experience working with FMCG distribution, mobile money, or credit\n products is highly desirable. \n\nWhat We Offer\n\n Purpose-Driven\n Work: A direct opportunity to change lives and support\n micro-entrepreneurs across Kenya. \n\n Professional\n Growth: Transparent performance tracking, continuous\n training, and career progression paths in a growing fintech enterprise. \n\n A\n Dynamic Culture: Work alongside a supportive,\n high-performing team in a culture built on trust, innovation, and\n meritocracy. \n\nReady to Make an Impact?\n\nIf you are ready to use your sales talents to fuel\nbusiness growth and transform communities, we want to hear from you. \n\nApply today and join the movement for financial\ninclusion at 4G Capital!","description_format":"text","description_chars":3612,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T14:51:40Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long 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