Global People Operations Associate, Emerging Markets

Job Scope The Global People Operations Associate owns people operations, employment compliance and employee relations execution for 500 Global’s entities outside the Americas - spanning Korea, Japan, Singapore, Malaysia, Egypt, UAE and KSA. The role is a functional lead for all employment and engagement onboarding, mobility, and benefits management, and a business partner on performance management, restructuring and other material employment matters. Working within a shared set of systems and workflows and documenting as they go, the Global People Operations Associate provides the firm with reliable, audit-ready employment infrastructure in every market where we operate.

Key

Responsibilities Own end-to-end people operations across global entities (excluding Americas), from offer and onboarding through role changes to exit, including contracts from approved templates, records hygiene and audit-ready electronic files. Execute employment compliance in every market, tracking employer obligations, statutory registrations and filing deadlines, supporting localisation of country handbooks, and monitoring legislative change. Serve as the payroll interface to the global Payroll Lead, validating monthly country inputs, and supporting final settlement calculations on separation. Own mobility and immigration across emerging markets, including employment passes, renewals and dependent visas, ensuring every offer and continuing engagement is supported by a valid right to work. Manage the employer-of-record lifecycle, including provider migrations, contract renewals, invoice reconciliation and per-head cost tracking. Administer regional benefits and insurance, running annual medical and life renewals and managing benefit vendors across emerging markets. Implement performance improvement plans and support employment matters, preparing separation, disciplinary, and restructure documentation from counsel input, executing separation logistics and maintaining complete confidential files. Administer the performance and compensation cycles locally, issuing confirmation, promotion and increase letters, updating contracts and systems, and notifying payroll once decisions are approved. Track probation and confirmation dates and issue written confirmations on time, and administer leave in line with statutory entitlements in each jurisdiction. Provide first-line response on regional queries through the HR inbox, escalating cleanly and giving the business genuine coverage across time zones. Support HR set-up for new entities, delivering templates, statutory registrations, and a localised handbook.

Requirements Required

Qualifications At least 7 years proven experience delivering HR operations across multiple countries, ideally within a shared services, regional or global business. Working knowledge of employment law and statutory employer obligations in at least three jurisdictions, with the discipline to research and apply new ones. Solution oriented in being able to shape and determine practical outcomes. Hands-on experience implementing performance improvement plans, restructures or disciplinary processes, and the judgement to handle confidential and contentious matters with care. Practical payroll literacy, able to prepare and interrogate country payroll inputs and outputs and manage vendors, without needing to own the payroll run. Experience administering employment passes, visas or other mobility and immigration processes. Comfort working with HRIS and workflow tools, with a habit of documenting processes. Familiarity and comfort with using AI tools to improve workflows. Excellent written and verbal communication skills, able to work independently with a wide range of stakeholders, from our team to founders, external counsel and service providers. Ability to thrive in a fast-paced, rapidly changing environment while managing multiple priorities under pressure. Global and cultural awareness, and excitement about working in a diverse, international environment. Exceptional attention to detail and a bias to action.