{"id":2195909,"url":"https://alion.io/job/7-eleven-group-digital-product-management","title":"Group Digital Product Management","company":{"id":13478,"name":"7-Eleven","domain":"7-eleven.com","url":"https://alion.io/company/7-eleven","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":65,"ghost_share":0,"stale_share":0.969,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Product","role_family":"Product","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irving, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":123000,"max_usd":228000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":712},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T19:19:46Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-11-05T08:47:00Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to \"activate awesome\" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.\nThe Group Manager is responsible for digital customer experiences that deepen customer engagement with 7-Eleven and support growth across consumer-facing products and services. This role leads product strategy for experiences that help customers discover, try and return to relevant services across the brand, while also ensuring the foundational digital capabilities needed to deliver those experiences are reliable, measurable and scalable. This leader will lead a team of product managers across multiple time zones and develop clear recommendations and investment plans for leadership review.\nResponsibilities:\n40% Strategy & Planning\nOwns the strategy and roadmap for customer engagement experiences and supporting digital capabilities, ensuring priorities improve discovery, activation, personalization, service adoption, and overall experience quality.\nEstablishes a documented strategy and clear ownership model for each area in scope, including how customer experiences will improve discovery, activation, repeat engagement, and use of relevant brand services.\nDefines the roadmap framework for internal stakeholders, manages sequencing across competing priorities, and ensures commitments reflect customer needs, business value, and delivery feasibility.\nLeads improvements to the customer account experience across banners, including registration, authentication, onboarding, eligibility-based verification, and account consolidation, while accounting for legal, privacy and fraud requirements.\nSets the strategy for personalization and experience orchestration, including how content, offers, services and customer journeys are structured, targeted and prioritized to encourage deeper engagement with the brand.\nIdentifies goals, metrics and analytical measures that demonstrate customer engagement, service adoption, experience quality and platform value, while balancing new experience development with ongoing reliability and technical debt priorities.\n30% Delivery & Execution\nEnsures product discovery occurs early in the development process, with clear problem definition, customer insight, research and design alignment before engineering execution begins.\nMaintains clear readiness standards for product work, including customer journeys, acceptance criteria, key edge cases and measurable outcomes, and coordinates dependent workstreams to reduce rework.\nMakes product decisions on cross-functional tradeoffs, resolves conflicts across related workstreams, and escalates issues when leadership alignment is required.\nLeads execution of customer journeys that improve awareness, trial, repeat usage and cross-service engagement, ensuring experience requirements are clear and connected to measurable customer and business outcomes.\nDefines product requirements for instrumentation, experience monitoring, issue detection and regression coverage so quality and reliability are measured alongside customer engagement and delivery progress.\nTranslates complex customer experience, platform and architectural concepts into clear business language for cross-functional partners and senior leaders.\n30% Team & Stakeholder\nLeads and develops a team of product managers, including senior product managers, and is accountable for their performance and growth rather than only for the output of the area.\nEstablishes and improves operating models, including product and engineering ownership, intake processes for customer experience and platform requests, and meeting cadences that support effective execution.\nRepresents the portfolio in business reviews and planning forums, develops investment recommendations, and provides clear accountability for product decisions and tradeoffs.\nManages expectations with cross-functional partners in engineering, design, marketing, legal and analytics, and supports prioritization based on customer impact, business value and delivery feasibility.\nParticipates in talent acquisition, development and retention in support of a growing global team.\nBasic Qualifications:\nBachelor's degree\n8 years of experience working in digital / agile product management\n4 years of experience leading other product managers, including senior product managers, with ownership of consumer-facing digital products, customer engagement experience, platform capabilities, or shared services\nExperience with consumer accounts, onboarding, activation, personalization or engagement experiences, with awareness of privacy, fraud and operational constraints\nSignificant experience working with design and engineering, including managed full stack teams\nPreferred Qualifications:\nMBA or Master's degree\n10 years of experience translating business strategy, customer insight and analysis into consumer-facing digital products and experiences\nExperience in retail, convenience, quick service restaurant or another high-frequency consumer business.\n* Position is onsite and based in Irving TX.\nIf an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.\nFor a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.\nFor a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.","description_format":"text","description_chars":6490,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Retail & Shop Systems"],"lifecycle":[{"event":"open","at":"2026-10-09T19:19:46Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 101 · green card filings: 35","filings_12m":101,"filings_prev_12m":101,"green_card_filings_12m":35,"median_offered_wage_usd":128787,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":24}],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.617,"p_room":0.55,"age_days":26,"expected_fill_days":20,"reasons":["conf:5","stale_co","urgency","velocity","win:tail","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/7-eleven-group-digital-product-management","json_url":"https://alion.io/job/7-eleven-group-digital-product-management.json","meta":{"generated_at":"2026-11-05T14:22:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18645,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13478},"rest":"https://alion.io/mcp/rest/get_company?id=13478"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2F7-eleven-group-digital-product-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2F7-eleven-group-digital-product-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2F7-eleven-group-digital-product-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/7-eleven-group-digital-product-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2F7-eleven-group-digital-product-management"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2195909}},{"tool":"search_jobs","arguments":{"company":"7-eleven.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2195909},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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