{"id":3022842,"url":"https://alion.io/job/7-eleven-senior-engineering-manager-personalization-web","title":"Senior Engineering Manager, Personalization & Web","company":{"id":13478,"name":"7-Eleven","domain":"7-eleven.com","url":"https://alion.io/company/7-eleven","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":58,"ghost_share":0,"stale_share":0.966,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irving, United States","Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":117000,"max_usd":240000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1354},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"CI/CD","optional":false},{"name":"Databricks","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"LLM Guardrails","optional":false}],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-11-03T00:35:04Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to \"activate awesome\" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.\nThe Senior Engineering Manager, Personalization & Web Properties leads the engineering organization responsible for 7-Eleven’s personalization, decisioning, web experience, and supporting marketing technology capabilities.\nThis role owns end-to-end engineering execution across platforms and services that deliver relevant customer experiences across web, app, CRM, in-store, pump, and other omnichannel touchpoints. The role provides technical leadership for personalization and decisioning, data integrations, hot-path and cold-path processing, web front-end platforms, CMS, digital asset management (DAM), workflow tools, experimentation, and experience delivery.\nThe Senior Engineering Manager partners closely with Marketing Technology, Product, Marketing, Data & Analytics, Architecture, Security, and Enterprise Platforms. The role is accountable for establishing strong engineering practices, reliable data and platform foundations, scalable architecture, production operations, and measurable delivery outcomes.\nThe successful candidate is a strong people leader and hands-on technical strategist who has led complex engineering initiatives from strategy and architecture through production. The role will also guide the responsible adoption of AI coding tools and the design, deployment, and operation of AI agents in production.\nKEY DUTIES AND RESPONSIBILITIES\nLead and manage engineering teams responsible for personalization, decisioning, web properties, and supporting MarTech platforms.\nOwn the engineering roadmap, delivery strategy, architecture direction, prioritization, and operating cadence for the portfolio.\nLead execution end to end, including discovery, technical design, development, testing, release, observability, incident response, and continuous improvement.\nEstablish strong engineering principles covering modular architecture, API-first design, automated testing, CI/CD, security, reliability, observability, and operational readiness.\nDesign and evolve omnichannel personalization capabilities across web, app, CRM, in-store, pump, paid media, and other customer touchpoints.\nGuide decisioning capabilities, including rules, eligibility, segmentation, recommendations, experimentation, next-best-action, and offer selection.\nDefine effective hot-path and cold-path data architectures that balance latency, freshness, scalability, reliability, cost, and governance.\nPartner with data and platform teams to establish trusted data sources, data contracts, event and profile schemas, lineage, quality controls, privacy safeguards, and monitoring.\nLead engineering integration with marketing technology and data platforms, including Databricks, Hightouch, customer data sources, identity/profile services, experimentation platforms, and activation channels.\nProvide technical direction for web front-end architecture and integrations across CMS, DAM, workflow, content governance, publishing, and digital experience delivery platforms.\nImprove web property performance, accessibility, security, SEO, experimentation, availability, developer experience, and operational visibility.\nEvaluate and integrate commercial and open-platform personalization technologies while maintaining a pragmatic, extensible architecture.\nBuild, coach, and retain a high-performing engineering organization; establish role clarity, career development, succession planning, and accountability.\nManage hiring, performance management, delivery commitments, technical risk, dependencies, vendor relationships, and stakeholder communication.\nEstablish a practical strategy for AI-assisted software engineering, including adoption of AI coding tools to improve productivity, quality, testing, documentation, and developer experience.\nLead the build and deployment of AI agents in production, including agent workflows, tool integrations, evaluation, guardrails, observability, security, and human-in-the-loop controls.\nPartner with Security, Privacy, Legal, Architecture, and Risk teams to ensure responsible use of AI, customer data, and personalization technologies.\nCommunicate complex technical concepts, tradeoffs, risks, and business impact clearly to technical, business, and executive audiences.\nEDUCATION AND EXPERIENCE\nEducation: Bachelor’s degree in computer science, Engineering, or a related field; equivalent practical experience may be considered.\nYears of relevant work experience: 10+ years.\nYears of management experience: 5+ years, including leadership of managers and/or multiple engineering teams.\nCertifications / licenses: None required. Agile, PMP, cloud, architecture, data, or AI-related certifications are a plus.\nSPECIFIC KNOWLEDGE AND SKILLS\nStrong people leadership skills, including hiring, coaching, performance management, organizational design, and delivery leadership.\nDemonstrated success leading complex engineering execution from strategy and architecture through production operations.\nDeep understanding of personalization, decisioning, customer data, experimentation, recommendations, segmentation, next-best-action, and omnichannel activation.\nStrong engineering foundation in distributed systems, APIs, event-driven architecture, data-intensive systems, cloud-native platforms, and production reliability.\nExperience designing hot-path and cold-path data flows, data contracts, source-of-truth patterns, data quality controls, lineage, and observability.\nFamiliarity with Databricks, Hightouch, identity and profile services, customer data platforms, marketing automation, experimentation, and activation technologies.\nExperience with modern web front-end architecture and CMS, DAM, workflow, content delivery, and digital experience management platforms.\nExperience integrating and operating personalization, decisioning, marketing technology, web, and data platforms at meaningful scale.\nHands-on familiarity with AI coding tools and experience building, deploying, evaluating, securing, and operating AI agents in production.\nUnderstanding of security, privacy, consent, opt-in requirements, CCPA, data governance, and responsible AI practices.\nStrong vendor-management, roadmap-planning, prioritization, and cross-functional collaboration skills.\nExcellent communication and stakeholder-management skills across technical, business, and executive audiences.\nExperience in retail, convenience, e-commerce, loyalty, consumer technology, or another high-volume customer-facing environment is preferred.\nThis job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities. Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs, as necessary\nIf an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.\nFor a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.\nFor a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.","description_format":"text","description_chars":8384,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Retail & Shop Systems"],"lifecycle":[{"event":"open","at":"2026-10-21T18:14:40Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 101 · green card filings: 35","filings_12m":101,"filings_prev_12m":101,"green_card_filings_12m":35,"median_offered_wage_usd":128787,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":11}],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.453,"p_room":0.28,"age_days":46,"expected_fill_days":19,"reasons":["conf:7","stale_co","urgency","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/7-eleven-senior-engineering-manager-personalization-web","json_url":"https://alion.io/job/7-eleven-senior-engineering-manager-personalization-web.json","meta":{"generated_at":"2026-11-03T05:12:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7132,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13478},"rest":"https://alion.io/mcp/rest/get_company?id=13478"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2F7-eleven-senior-engineering-manager-personalization-web"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2F7-eleven-senior-engineering-manager-personalization-web"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2F7-eleven-senior-engineering-manager-personalization-web"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/7-eleven-senior-engineering-manager-personalization-web\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2F7-eleven-senior-engineering-manager-personalization-web"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3022842}},{"tool":"search_jobs","arguments":{"company":"7-eleven.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3022842},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}