{"id":1993334,"url":"https://alion.io/job/a-c-coy-it-support-technician-onsite","title":"IT SUPPORT TECHNICIAN - ONSITE","company":{"id":3883395,"name":"A.C.Coy","domain":"accoy.com","url":"https://alion.io/company/a-c-coy","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chandler, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":101000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":438},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-07T07:47:04Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-21T06:35:46Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Overview\nLocation: Onsite in Chandler, AZ\nJob Type: Full Time /Contract\nWork Authorization: No C2C\nThe A.C.Coy company has an immediate opening for an IT Support Analyst. Ideal candidates must have 3+ years of IT deskside support experience. Must have experience with Windows 10/11, printer support, hardware/software support, staging, mobile device management and VMWare.\nResponsibilities\nLead IT deskside activities to support all employees at the client location\nSupport the systems running in the Manufacturing Infrastructure environment. This infrastructure is comprised of VMWare VM’s running Windows operating systems, Windows physical machines, SAN’s, and backup storage devices and supports running SQL Server, IIS, Rockwell Factory Talk, and other systems\nExecute quarterly patch cycle and other periodic security updates\nDiagnose and resolve software and hardware incidents, including operating system (Windows 10 and 11), network, mobile devices and a range of software applications\nStage, configure, and deliver IT assets. (e.g., personal computers and mobile phones) \nManage the inventory of IT assets\nWork across a global IT support team to share information and best practices \nComfortable working in a manufacturing environment - combination office environment (climate controlled) and shop floor (not climate controlled, requiring PPE -provided by company)\nQualifications\nEducation:\nBachelors degree from accredited organization - Preferred\nRequirements:\nWindows 10/11 Operating System - 3+ years\nO365 (Excel, Outlook Word) - 3+ years\nSQL Server configuration and troubleshooting\nStrong troubleshooting experience\nHardware/software support, printer support, staging, assist users with software installations, lite server support - 3+ years\nOT support - shop floor laptop/desktop configuration\nTicketing system and asset management. Ex. ServiceNow - 2+ years\nRockwell Factory Talk knowledge - Preferred\nComfortable working in a shop floor environment that is not climate controlled\nManage aspects of computer rooms such as UPS backup power, environmental monitoring, audit compliance","description_format":"text","description_chars":2100,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T07:47:04Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.438,"p_room":0.45,"age_days":13,"expected_fill_days":9,"reasons":["conf:2","agency","urgency","velocity","win:tail"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/a-c-coy-it-support-technician-onsite","json_url":"https://alion.io/job/a-c-coy-it-support-technician-onsite.json","meta":{"generated_at":"2026-10-21T10:00:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14205,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3883395},"rest":"https://alion.io/mcp/rest/get_company?id=3883395"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fa-c-coy-it-support-technician-onsite"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fa-c-coy-it-support-technician-onsite"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fa-c-coy-it-support-technician-onsite"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/a-c-coy-it-support-technician-onsite\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fa-c-coy-it-support-technician-onsite"}]}