{"id":1577999,"url":"https://alion.io/job/a-dec-aftermarket-account-manager","title":"Aftermarket Account Manager","company":{"id":2043605,"name":"A-dec","domain":"a-dec.com","url":"https://alion.io/company/a-dec","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":9,"ghost_share":0,"stale_share":0.222,"repost_share":0,"time_to_fill_p50_days":102,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Newberg, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":140000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1468},"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-12T00:00:00Z","employer_posted_date":"2026-08-12","last_verified_at":"2026-10-22T00:56:20Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":71},"description":"At A-dec, we do more than create the highest quality products and services for the dental industry; we strive to deliver a superior employment experience for each of our team members. With an environment that encourages and assists each person in developing to their highest potential, a career at A-dec is incredibly rewarding.\nOverview\nThe Aftermarket Account Manager plays a key role in supporting A-dec customers throughout the lifecycle of their equipment. This centralized, campus-based role partners closely with dental practices to understand their needs and recommend solutions that ensure optimal equipment performance.Working collaboratively across A-dec’s network of Territory Managers and authorized dealers, the Aftermarket Account Manager helps deliver a seamless customer experience, from identifying opportunities to coordinating quotes and orders, while contributing to long-term customer relationships and overall business growth.\nJOB DUTIES AND RESPONSIBILITIES:\nDrive aftermarket revenue growth by assisting customers plan for ongoing equipment maintenance needs, replacement parts and equipment, optimizing efficiency and functionality.\nMeet or exceed assigned aftermarket revenue and activity targets\nManage a defined group of installed-based accounts, maintaining regular contact to support customer needs and identify aftermarket opportunities\nRemotely engage customers to understand their needs and recommend appropriate aftermarket solutions\nReview account history, equipment age, and usage patterns to prioritize outreach and identify replacement, upgrade, and accessory needs\nMaintain and actively manage account and opportunity information in CRM to support pipeline visibility, forecasting, and follow-through\nPrepare and manage quotes, coordinating with authorized dealers and internal teams to ensure timely and accurate ordering processing\nPartner with Territory Managers and dealers to stay aligned on account activity, customer needs, and follow-up actions\nAddress customer questions or issues by coordinating with internal teams and ensure timely resolutions\nQUALIFICATIONS:\nKnowledge, Skills, and Abilities\nWorking knowledge of B2B sales and account management, preferably within a dealer or distributor model\nAbility to build trust with customers and partners through consistent follow-through and practical recommendations\nStrong communication skills with the ability to work across internal teams, Territory Managers, and dealers\nComfortable using account data (CRM, purchase history) to prioritize activity and identify sales opportunities\nAbility to balance relationship management with a focus on achieving revenue and activity targets\nSound judgment and ability to manage competing priorities in a structured, fast-paced environment\nDemonstrated ability to meet or exceed performance expectations in a sales and account management role, including managing pipeline and closing opportunities \nEducation and Experience\nBachelor's degree in Business, Marketing, or equivalent experience in related field preferred\n4-6 years of experience in account management, B2B sales, or customer-facing roles \nProven experience managing a sales pipeline, prioritizing opportunities, and achieving or exceeding revenue targets\nExperience working with channel partners, distributors, or dealer networks preferred\nProficient with CRM systems and sales analytics tools required\nIndustry experience in Dental, Medical Devices, or Capital Equipment environments is a plus\nDisclaimer\nThis job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not to be construed as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. A-dec reserves the right to assign job duties and days and hours of work based on factors such as workload requirements, staffing levels, and customer demands.\nDisclaimer\nThis job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not to be construed as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. A-dec reserves the right to assign job duties and days and hours of work based on factors such as workload requirements, staffing levels, and customer demands.\nAt A-dec, we value our people and show it by prioritizing an inclusive culture, total well-being, and opportunities for learning and career advancement.\nA background check and screen for the illegal use of drugs is required.\nA-dec is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. In addition, A-dec will not discriminate against applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another. *VEVRAA Federal Contractor”\nA-dec is interested in qualified candidates authorized to work in the United States for US-based positions. We are unable to sponsor or take over sponsorship of employment visas.","description_format":"text","description_chars":5266,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Wood Products & Furniture","Dental Products & Labs"],"lifecycle":[{"event":"open","at":"2026-10-01T11:08:03Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.766,"p_room":0.72,"age_days":70,"expected_fill_days":102,"reasons":["conf:7","win:mid","crowd:"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/a-dec-aftermarket-account-manager","json_url":"https://alion.io/job/a-dec-aftermarket-account-manager.json","meta":{"generated_at":"2026-10-22T03:58:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4039,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2043605},"rest":"https://alion.io/mcp/rest/get_company?id=2043605"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fa-dec-aftermarket-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fa-dec-aftermarket-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fa-dec-aftermarket-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/a-dec-aftermarket-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fa-dec-aftermarket-account-manager"}]}