{"id":2938635,"url":"https://alion.io/job/a-place-for-mom-account-manager","title":"Account Manager","company":{"id":3975,"name":"A Place for Mom","domain":"aplaceformom.com","url":"https://alion.io/company/a-place-for-mom","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":20,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":125,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":70000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-20T15:27:29Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-27T17:42:16Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"As an Account Manager at A Place for Mom, you will own the success of a portfolio of senior living community partners. This role is a blend of strategic relationship management, consultative selling, and performance coaching - all grounded in a disciplined focus on driving measurable results.\nYou will be accountable for delivering against a set of quarterly and annual Objectives and Key Results (OKRs) aligned with APFM’s broader business goals. OKRs will include revenue retention and growth, move-in acceleration, customer engagement, and adoption of high-impact programs. You’ll collaborate cross-functionally to execute against these priorities, using data, insights, and operational rigor to deliver value to both APFM and our partners.\nThis high-visibility, customer-facing role is ideal for someone who thrives in a results-driven environment and wants to make a tangible impact.\nWhat you will do:\nOwn partner success across a designated book of business, managing performance against defined OKRs\n\nBuild strong relationships with senior living operators and stakeholders to ensure retention, growth, and long-term satisfaction\n\nDeliver regular business reviews and performance analyses to inform decisions and influence partner behavior\n\nDrive move-in growth by identifying and addressing performance gaps, educating partners on best practices, and promoting program adoption\n\nCollaborate with internal teams (Sales, Customer Success, Marketing, Analytics, and Finance) to align strategies and remove barriers to performance\n\nPresent data-driven insights and customized recommendations to partners through compelling storytelling and visualizations\n\nEnsure account health by maintaining up-to-date records in PartnerCentral, Salesforce, and internal reporting tools\n\nManage collections and minimize aging in partnership with internal finance and billing teams\n\nTravel up to 20% for on-site partner visits, corporate meetings, and industry conferences\n\nQualifications:\n5+ years of experience in Account Management, B2B Sales, or Customer Success, preferably in senior living, healthcare, or SaaS\n\nDemonstrated ability to drive business outcomes through strategic relationship management and performance accountability\n\nStrong understanding of OKRs, KPIs, and how to align partner performance to business goals\n\nProven success in influencing customer behavior and driving program adoption through data, insights, and education\n\nExcellent communication and presentation skills, with experience engaging diverse stakeholders, including executive leadership\n\nProficiency in CRM platforms and comfort with interpreting and acting on performance data\n\nHighly organized and self-motivated with strong project management skills and attention to detail\n\nCollaborative mindset with the ability to navigate and align cross-functional teams\n\nCompensation:\nBase Salary: $70,000-100,000\n\nOn Target Earnings: $95,000-150,000\n\nBenefits:\n401(k) plus match\n\nDental Insurance\n\nHealth Insurance\n\nVision Insurance\n\nPaid Time Off\n\nAbout A Place for Mom\nA Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support - connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies.\nSince 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most - their love for each other.\nWe’re proud to be a mission-driven company where every role contributes to improving lives. Caring isn’t just a core value - it’s who we are. Whether you’re supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference.\nOur employees live the company values every day:\nMission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.\n\nDo Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.\n\nDrive Outcomes as a Team: We each own the outcome but can only achieve it as a team.\n\nWin The Right Way: We see organizational integrity as the foundation for how we operate.\n\nEmbrace Change: We innovate and constantly evolve.\n\nAdditional Information:\nA Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview.\nIf you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.\nAll your information will be kept confidential according to EEO guidelines.\nA Place for Momuses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .","description_format":"text","description_chars":5376,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["Dental insurance","Health insurance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Senior Living & Assisted Living","Business Directories & Listings"],"lifecycle":[{"event":"open","at":"2026-10-20T16:43:29Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":6,"expected_fill_days":125,"reasons":["conf:1","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":false},"html_url":"https://alion.io/job/a-place-for-mom-account-manager","json_url":"https://alion.io/job/a-place-for-mom-account-manager.json","meta":{"generated_at":"2026-10-27T21:22:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12682,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3975},"rest":"https://alion.io/mcp/rest/get_company?id=3975"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fa-place-for-mom-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fa-place-for-mom-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fa-place-for-mom-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/a-place-for-mom-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fa-place-for-mom-account-manager"}]}