{"id":2981817,"url":"https://alion.io/job/a-rosa-front-office-agent-mfx-2","title":"Front Office Agent (m|f|x)","company":{"id":2564453,"name":"A-ROSA","domain":"arosahotels.co.uk","url":"https://alion.io/company/arosahotels-co-uk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"softgarden","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-15T13:18:36Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-27T19:34:19Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"We are A-ROSAA-ROSA is the pioneer of experiential city trips along the most beautiful rivers in Europe. With over 800 employees and a fleet of fifteen premium-vessels, we offer our guests a comfortable alternative to the classic city trip.\nAt A-ROSA, we work WITH PASSION because for us, our job is more than just a profession. We treat everyone WITH RESPECT, as everyone deserves appreciation. We act WITH DEPENDABILITY because colleagues and guests can rely on us. We commit WITH A RESPONSIBLE ATTITUDE to ensure that the world remains beautiful in the future. We approach our work WITH IDEAS, as all of us have creative contributions that drive us forward.\nDeine Aufgaben\nHandling passenger inquiries, concerns, and complaints in a friendly and professional manner.\nManaging the reception as a high-quality information point for all passengers.\nSupporting housekeeping and ensuring accurate billing between the guest, the shipping company, and the onboard cash register.\nPreparing all formalities for arrivals and departures (PAX/Crew).\nRecording, forwarding, and processing repair orders.\nCreating handouts and letters to ensure a smooth flow of information for passengers and crew members.\nOperating the fire alarm center and the emergency call center.\nSettling accounts with service staff, making corrective bookings, and creating the daily closing.\nMonitoring nighttime security through patrols.\nResponsibility for the own reception cash register and billing all passenger accounts.\nYour Benefits\nThe most beautiful destinations in Europe with \"Overnights\"\nTime to explore destinations with free days on board\nInternational working environment\nSwiss employment contract\nHealth, accident, and pension insurance\nOutside cabin with natural light\nNo costs for uniform or visa\nDiscounted travel for employees and relatives\nVarious training and development opportunities\nAttractive career advancement opportunities\nOrganization of travel to and from the vessel\nYour Profile\nExcellent language skills in German and English, both spoken and written.\nPositive attitude, excellent communication skills, and team spirit.\nKnowledge of Fidelio and Micros/Simphony is desired.\nPC skills including Microsoft Office software (Word, Excel).\nFriendly and professional demeanor towards guests.","description_format":"text","description_chars":2282,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Cruises"],"lifecycle":[{"event":"open","at":"2026-10-21T07:19:22Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.818,"p_room":0.9,"age_days":11,"expected_fill_days":30,"reasons":["seen:11","win:mid"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/a-rosa-front-office-agent-mfx-2","json_url":"https://alion.io/job/a-rosa-front-office-agent-mfx-2.json","meta":{"generated_at":"2026-10-27T19:47:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10596,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2564453},"rest":"https://alion.io/mcp/rest/get_company?id=2564453"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fa-rosa-front-office-agent-mfx-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fa-rosa-front-office-agent-mfx-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fa-rosa-front-office-agent-mfx-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/a-rosa-front-office-agent-mfx-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fa-rosa-front-office-agent-mfx-2"}]}