{"id":2981819,"url":"https://alion.io/job/a-rosa-hotel-manager-mfx","title":"Hotel Manager (m|f|x)","company":{"id":2564453,"name":"A-ROSA","domain":"arosahotels.co.uk","url":"https://alion.io/company/arosahotels-co-uk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"softgarden","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-04T14:05:38Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-22T16:43:19Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"We are A-ROSA!A-ROSA is the pioneer of experiential city trips along the most beautiful rivers in Europe. With over 800 employees and a fleet of fifteen premium-vessels, we offer our guests a comfortable alternative to the classic city trip.\nAt A-ROSA, we work WITH PASSION because for us, our job is more than just a profession. We treat everyone WITH RESPECT, as everyone deserves appreciation. We act WITH DEPENDABILITY because colleagues and guests can rely on us. We commit WITH A RESPONSIBLE ATTITUDE to ensure that the world remains beautiful in the future. We approach our work WITH IDEAS, as all of us have creative contributions that drive us forward.\nYour Duties\nLeading and supporting department heads in the hotel sector to ensure optimal teamwork and smooth onboard operations.\nOverseeing Food & Beverage orders, including checking and inventorying deliveries to ensure quality and efficiency.\nCreating cruise reports, analyzing guest feedback, and handling special concerns and complaints to continuously improve service.\nMaking decisions regarding cabin assignments and upgrades to provide guests with the best possible experience.\nManaging the ship's cashbook and overseeing money transfers to ensure financial transparency and security.\nMonitoring revenues and costs, continuously working to optimize onboard earnings.\nActing as the host and conducting regular audits to ensure high standards onboard.\nConducting performance reviews, identifying and fostering talent for leadership roles within the company.\nCollaborating closely with the HR department and planning internal staffing.\nManaging all internal documents and ensuring budget compliance in all departments.\nOrganizing and conducting regular department head meetings to ensure clear communication and collaboration.\nYour Benefits\nThe most beautiful destinations in Europe with \"Overnights\"\nTime to explore destinations with free days on board\nInternational working environment\nSwiss employment contract\nHealth, accident, and pension insurance\nOutside cabin with natural light\nNo costs for uniform or visa\nDiscounted travel for employees and relatives\nVarious training and development opportunities\nAttractive career advancement opportunities\nOrganization of travel to and from the vessel\nYour Profile\nSuccessfully completed training in the hotel sector and a degree in business administration (at least a hotel management school).\nProven leadership experience and at least two years of experience in a similar position.\nKnowledge of Fidelio Cruise and Microsoft Office.\nExcellent German and English language skills (French is a plus, especially in the French navigation area).\nExperience on river or ocean-going ships is an advantage.\nStrong leadership qualities and teamwork skills.\nExcellent organizational skills and attention to detail.\nStrong communication skills and customer orientation.\nFlexibility and resilience in a dynamic environment.\nProactive problem-solving skills and decision-making ability.","description_format":"text","description_chars":2987,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"German","level":"All levels","optional":false},{"language":"English","level":"All 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