# Junior IT Support Technician - (NIGHT)

WHO WE ARE: A21 is a nonprofit organization fueled by radical hope that human beings everywhere will be rescued from bondage and completely restored. We are the abolitionists of the 21st century, and we work to free people in slavery and disrupt the demand. For 16 years now, we've rolled up our sleeves and set our feet to action. Why? Because in a single moment a number can turn into a name, a tragedy into a victory, and a belief into an action. Freedom. That's our goal for every human being on the planet. OUR MISSION: Abolish slavery everywhere, forever. WHAT WE ARE LOOKING FOR: Junior IT Support Specialist (NIGHT) LOCATION: Cape Town, South Africa JOB PURPOSE The IT Support Technician provides frontline technical support to the A21 team across our global offices and remote workforce. Based in Cape Town, South Africa, the role supports users across Australia, Thailand, Cambodia, Greece, the United Kingdom, South Africa, Latin America and the United States, combining remote support, endpoint and asset management, onboarding/offboarding, rollout support and intermittent hands-on support in the Cape Town office when required. The role will report directly to the IT Support Coordinato

- **Id**: 4272485
- **Url**: <https://alion.io/job/a21-junior-it-support-technician-night>
- **Role**: Support
- **Role family**: Support
- **Seniority**: junior
- **Employment type**: contractor
- **Work mode**: on_site
- **Hiring geo confidence**: explicit
- **Locations**: Cape Town, South Africa
- **Countries**: ZA
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-13T18:17:19Z
- **Employer posted date**: 2026-11-13
- **Last verified at**: 2026-11-13T18:17:19Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 4750
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Professional Services, Law Enforcement, Nonprofits & Foundations

## Company

- **Id**: 453066
- **Name**: A21
- **Domain**: a21.org
- **Url**: <https://alion.io/company/a21-4>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: BambooHR

## Technologies

- **Google Workspace** — Optional: no
- **ITSM** — Optional: no
- **Service Desk** — Optional: no
- **WhatsApp** — Optional: no
- **Wi-Fi** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Hiring locations

- **South Africa** — Iso: ZA; Kind: country

## Lifecycle

- Event: open; At: 2026-11-13T18:17:19Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 23
- **Reasons**: conf:2, win:early, comp:junior
- **Computed at**: 2026-11-13T21:02:09Z

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.