{"id":661816,"url":"https://alion.io/job/a3technologyinc-junior-support-specialist","title":"Junior Support Specialist","company":{"id":668910,"name":"A3 Technology","domain":"a3technologyinc.com","url":"https://alion.io/company/a3technologyinc","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"A","score":94,"open_postings":20,"ghost_share":0.1,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-11-03T00:05:54Z","board_verified":true,"closed_at":null,"days_open":68,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":67},"description":"A3 Technology, Inc. is seeking a Junior Support Specialist to join our team in Washington, DC.\nThis position is 100% onsite.\nEssential Job Functions:\nResponsible for the effective administration of business operations for an office, department, or division.\nSupport the planning and implementation of information, business, and management projects, programs, or services.\nUse discretion in organizing, analyzing, and reporting research results on a variety of subjects.\nInterface with internal/external customers and vendors to determine business or program support needs.\nMay include billing/charge-back responsibilities.\nServe as liaison between ASH representative and internal and external customers.\nResponsible for communicating promptly, professionally and managing expectations.\nResolves client requests, questions, and provides analysis of situations.\nParticipate in quality improvement activities. \nRecord and analyze trends.\nDevelop reports as requested.\nCoordinate referrals to technical, professional, or service personnel for appropriate services, repairs, training, and follow-up.\nMay perform property delegate functions to manager accountable property to ASH support property custodians.\nAssist in maintaining documentation.\nAssures that acceptable administrative services are provided to the client within budget, on schedule and with a minimum of disruption.\nCarries out recurring office procedures independently.\nReview outgoing materials and correspondence for internal consistency and conformance with office procedures; assures that proper clearances have been obtained.\nCompose correspondence requiring some technical understanding.\nEducation:\nAA/AS in a related field and 2 years of relevant experience. \nAdditionally, US Citizenship or documented proof of eligibility to work in the US is a must. Upon receiving a conditional offer of employment, candidates will undergo a Government investigation and must meet eligibility requirements for Government clearance. Verification of past employment, education and references is also required. It is imperative that candidates be either a US citizen or a current green card holder with the last 3 consecutive years as a resident of the US.\nThe salary range for positions is $50,000 to $175,000. This range is provided as a general guideline and should not be interpreted as a guarantee of compensation. Actual salary offers will be determined based on a variety of factors, including but not limited to the specific responsibilities of the position, the candidate’s education, experience, location, knowledge, skills, and abilities. In addition, compensation may be influenced by applicable Federal Government contract labor categories and established contract wage rates.\nAt A3 Technology, Inc., we take pride in being an Equal Opportunity Employer (EEO) and Affirmative Action (AA) employer. 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