{"id":1391505,"url":"https://alion.io/job/abacus-technology-business-relationship-manager","title":"Business Relationship Manager","company":{"id":456034,"name":"Abacus Technology","domain":"abacustechnology.com","url":"https://alion.io/company/abacus-technology","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-10-14T06:34:16Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":27000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1653},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T09:19:22Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-14T15:31:21Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Job Description \nJob Title: Business Relationship Manager\nOverview:\nThe Business Relationship Manager serves as the primary link between the AI team and business units across the organization. The role is responsible for gathering business requirements, prioritizing AI initiatives, supporting technology rollouts, and ensuring successful adoption and business value of AI solutions.\nThe role will work closely with business stakeholders, engineering teams, and Learning & Development to drive adoption, track usage and satisfaction, and address adoption risks.\nRoles & responsibility:\nOwn and maintain relationships with business unit stakeholders across the organization, serving as their primary point of contact for AI team engagement.\nGather business requirements and user needs, translating them into prioritized, well-scoped inputs for the engineering team.\nDefine, track, and report on adoption and usage metrics for deployed AI solutions - not just delivery status.\nDesign and execute change communication and rollout plans for phased deployments, partnering with Learning & Development on training hand-off.\nServe as the escalation point for business-unit feedback and concerns regarding AI tooling and automations.\nIdentify early signals of adoption risk and drive corrective action before they surface as broader dissatisfaction.\nFacilitate prioritization discussions, bringing business context and stakeholder impact to bear on engineering roadmap decisions.\nReport adoption outcomes, business value, and stakeholder sentiment to executive leadership.\nBuild and maintain a repeatable framework for onboarding new business units onto AI-enabled workflows.\n\nQualifications\nBachelor’s degree in business administration, Communications, Information Systems, or a related field, or equivalent practical experience.\n3+ years of experience in business relationship management, stakeholder management, product management, customer success, or a related field.\nDemonstrated experience driving adoption of new technology or business processes.\nExperience defining and tracking adoption, usage, or satisfaction metrics.\nExperience gathering business requirements and working with technical/engineering teams.\nStrong stakeholder management and communication skills.\nAbility to manage competing priorities across multiple business units.\nWorking knowledge of AI and automation capabilities and limitations.\nWillingness to work in a 24/7 environment\nPreferred skills and experience\nExperience in financial services, healthcare, or another regulated industry.\nExperience supporting AI, automation, or emerging technology rollouts.\nExperience managing relationships across multiple departments.\nChange management certification such as Prosci ADKAR or CCMP.\nBusiness analysis certification such as CBAP or PMI-PBA.\nProduct/program management certification such as PMP or 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